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Verified local business
Weekend Maids
Cleaning Service
Today 8:30 am – 6:00 pm
1 follower|30,235 views
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San Diego, CA
USCaliforniaSan Diego
(877) 586-4800weekendmaids.net
Cleaning Service, House Cleaning Service
Cleaning Service
House Cleaning Service
Carpet Cleaning Service
Today 8:30 am – 6:00 pm
Monday 8:30 am – 6:00 pmTuesday 8:30 am – 6:00 pmWednesday 8:30 am – 6:00 pmThursday 8:30 am – 6:00 pmFriday 8:30 am – 6:00 pmSaturday 8:30 am – 6:00 pmSunday 8:30 am – 6:00 pm
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Review Summary
3.6
11 reviews
5 star
4 reviews
4 star
1 review
3 star
No reviews
2 star
1 review
1 star
5 reviews
"Service was great!"
"No discount or consideration was given to me as an unhappy customer."
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Gary Riley
2 months ago
The service was absolutely horrible. The workers were over two hours late and wanted to charge more time to do a better job. I will never use this service again. No discount or consideration was given to me as an unhappy customer.
Marie Lopez
a year ago
Most horrible service around. First of all I was assured that the cleaners would be there on time. They were not on time. Secondly, they were cleaning the kitchen with some weird chemicals. Then I found out that they are not insured so if they do any damage, big chance you will lose your money. Plus, if they make a mistake in the cleaning all they will try and do is give you a discount for next cleaning. Yeah right, like I will ever use them again.
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asha agrawal
a year ago
Absolutely love their service - from the first contact on the phone to the high quality referrals they have sent my way.
A Google User
4 years ago
In Regards to this below. They called and made this all right the next day...they had someone there by 4PM the next day and the cleaner did a good job..not great but good. But bottomline they fixed it. 1 out of 10 on the initial call...1 being pain in the neck and 10 being integriy...I give them a 1....taking care of the problem I give them a 7. Could have just been a bad day and we all have them. But to change that, dont say you can do something until you know for sure you can. Something Weekendmaids can change pretty easy! I called from work at 2 PM to find a cleaning service that could get out to my home the following day at 4 PM. (2 hours before my fiance's bridal shower at our home) and they knew why I needed them there and they understand how important everything was. Monica told me that she could do it no problem, spent 20 minutes giving her my personal information, and booked the job thru them. Well at 6 PM at night I received a call stating we cannot accomodate the job we have booked, we dont have any cleaners that can do it at that time. So now I cant call any services cause no one is open, I have a house full of women coming to my home for my very sweet, yet worry wort fiance's Bridal Shower that happens only once. I could not believe it...I am now at work looking for someone who can do this very last minute. I have 6 hours at work to figure it out. This is the position WEEKEND MAIDS Left Me. Worst yet, when I called back upset, Monica Stated..." I TRIED " . 100% completely unprofessional. I work for a company that does internet marketing and I will be reporting them directly to GOOGLE to bring down their quality score to bring up their cost per click!! Steve K
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Riya Agrawal
a year ago
My parents' friends always use this service and they are all super happy with it. Office staff is always cordial and goes out of the way to set people up with good house keepers.
Joe Keros
a year ago
Terrible is the best word to describe the work done....or should i say Not done. All I required was to strip 4 beds and wash the sheets and remake them and to clean 4 small bathrooms and to put dishes in dishwasher. I agreed to the 2 1/2 hr. package which includes 2 housekeepers($160.00) When I returned home, 2 sets of sheets were washed and folded on the dryer and all other beds were unmade with dirty sheets still on them...bathrooms not touched either! Only thing I could see was kitchen was clean. They said that what I wanted would have taken 4 hrs. and I only paid for 2 1/2 hrs. Are you kidding me! I have cleaned all bathrooms and washed linen and made the beds by myself in 2 1/2 hrs. NEVER AGAIN
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A Google User
2 years ago
This is the most horrible service in the area!! They were late twice by an hour and did a horrible job!, Emily the manager is a joke she is very unprofessional, I would not recommend this place if it was the last cleaning service in the world.
A Google User
4 years ago
I requested their services to clean an empty 2 bed/2 bath apartment. I was quoted a fee for 2 hours. No problem...that is reasonable. When I got the bill, they had charged me for 5 hours. Ok, maybe it was worse than I thought. Now this is when the "plot thickens". The Landlord came in for the final inspection to refund my deposit. It was still so dirty they had to hire another cleaning service for 2 more hours! (yep, I paid for that too along with the loss of my deposit). When I contacted Weekend Maids and explained the situation and suggested I be given a refund, they started in on the excuses. 1. The name on the order form wasn't my name. (It was the roommate's name.) 2. I couldn't prove they didn't clean well enought as I didn't inspect it. (true, I left the keys for the landlord, and never went back in.) 3. I was more than 24 hours after the cleaning. (I just received the deposit notice from the landlord. Time is irrelevant...it was clean or it wasn't.) 4. They have a 24 hour policy about refunds. (NOWHERE is that posted, not on their website, not on their ticket.) 5. When I asked for a refund, I was accused of threatening them. I'm not threatening, I'm being very clear about my demands. So, this little endevor cost me over $800 between their services, the additional cleaners, and the loss of deposit. I'm NOT happy!!! Lastly, they way to determine the quality of a service is how they deal with problems. Enough said.
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