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Quality Cares - Formerly Quality Auto Paint & Body Inc
Auto Body Shop
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4952 Lee Hwy #456 Troutville, VA 24175
4952 Lee Highway #456USVirginiaTroutville24175
Auto Body Shop, Auto Restoration Service
Auto Body Shop
Auto Restoration Service
Welcome to Quality Cares' Google+ page! Please bare with us as we're in a transition period from Quality Auto Paint & Body to Quality Cares. We're currently on the lookout for a new place to call home but in the meantime if you need repair work done or just have questions, please don't hesitate to call and we'll point you in the right direction!
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20 reviews
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"Thank you, Quality Auto Paint and Body, for a fantastic experience!"
"Friendly people, excellent quality work, and excellent customer service."
"There is never compassion or kindness involved."
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James Tedeschi's profile photo
James Tedeschi
a year ago
Quality Auto Paint & Body is the best in the business, in my opinion. Not only is their work excellent, but the staff is as well. In regard to customer service, a local car rental company was unable to shuttle me to the shop, as they usually would, and one of the fine folks at Quality took initiative to follow me a few miles to the rental shop, and drive me back. It was their time and gas, and I did not even have to ask them for help, nor did I expect it. It was great, since I was basically stranded. Furthermore, this occurred on a Saturday, when their shop is normally closed for business. One of the staff members called me, allowing me to pick up my vehicle, since it was estimated to be done the day before (they found additional damage, and needed a little extra time, which is expected). I was expecting to wait until Monday, when the shop opens for business, but someone just happened to be there, and called. As for the body and mechanical work, this is my third visit, and the work is as good as factory. There is NO evidence of any repair work on the vehicle, even to the trained eye. Through word-of-mouth, and an Allstate representative, I heard the quality is top-notch. I took the chance, and have used them ever since. Friendly people, excellent quality work, and excellent customer service. I recommend them.
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Steven Caldwell
12 months ago
Had great results with repairing our car bumper. Did excellent job and paint match. Sorry to learn that you are now closed, hopefully only temporarily.
Response from the owner - 2 months ago
Mr. Caldwell, you'll be glad to know that our closure MAY only be temporary! We're currently in the planning stages of whether or not we should open up a another shop under the name of Quality Cares! Please call our new number for details or if you ever need any automotive assistance!
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Kathleen Carper
2 years ago
I first heard about this shop on The Ellen Degeneres Show, even though I live in Roanoke. I love Ellen, and I trust her judgment. She highlighted their charitable, kind work, so I wanted to give them a try. Here's the truth: Ellen's show did not even begin to capture the awesomeness of this shop. Jr. (the general manager) treated me like royalty the entire time. I think that's the beauty of the place. Most car places treat you like a number. You go in, get a quote, get your car fixed, and get charged ridiculous amounts of money. There is never compassion or kindness involved. At Quality Auto Paint and Body, you are a person, not a number. You are considered a top priority. They work with you--not for you. They give you options for your car and work to help you get the best price for what you want. What kind of car people do that? Until this experience, I did not think anyone did that in the car business. I want to make it very clear that this place is the real deal! I cannot recommend them enough. Everyone, near and far, this is THE place for auto body work on your car! I guarantee it will be the best car repair experience you've ever had! Thank you, Quality Auto Paint and Body, for a fantastic experience! You guys rock!!! :)
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Sara Bremer
a year ago
Great team, who does great work not only in their shop but in the community that they live in. Every time I've taken my car to Quality, I receive excellent service and a quick turn around time!
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Kayla Martin
a year ago
Excellent customer service, go above and beyond to help and make the customer happy. Quick and easy estimates, very considerate. Everyone was great when I had to bring my children with me for my estimate. They had a tv they put on cartoons, snacks, coloring books and spoke to my children as well. Highly recommend them!
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Cindy Obrist
a year ago
They went out of their way to fix my car for the lowest possible cost. I will definitely use Quality again. They're a local, family owned business that does volunteer projects to benefit local charities. I recommend them highly.
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Simone Manley
3 years ago
When making a decision like "Where in Roanoke should I go for quality paint and autobody work?" you will base your decision on things like -well, 'who does quality paint and autobody work?' THESE guys do. (As seen on TV.) But sometimes you can base decisions like this on something more. In this case you could also say "Who does quality paint and autobody work, and who ALSO makes the world a better place by being good and generous human beings?" These guys. These guys do that with kindness, openness of spirit and great big huge freaking hearts. Giving them your business ensures their generosity and good deeds can continue. And they can trick out your sweet ride, too.
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Vianey Alducin
3 years ago
Just washed the De Generes show, I want to say to you... that may God Bless you for everything you did for him by fixing his car an all. Good Things Happen To Good People!!!


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