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Pei Wei
Asian Fusion Restaurant$
Today 10:30AM–9:30PM
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Town Square At Surprise 14155 W Bell Rd Surprise, AZ 85374
14155 West Bell RoadUSArizonaSurprise85374
(623) 546-6868peiwei.com
$Asian Fusion Restaurant, Chinese Restaurant
Asian Fusion Restaurant
Chinese Restaurant
Dim Sum Restaurant
Sushi Restaurant
Fast Food Restaurant
Today 10:30AM–9:30PM
Saturday 10:30AM–9:30PMSunday 10:30AM–9PMMonday 10:30AM–9PMTuesday 10:30AM–9PMWednesday 10:30AM–9PMThursday 10:30AM–9PMFriday 10:30AM–9:30PM
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Stop by your Pei Wei to see - and taste what's fresh - today! Asian Inspired. Freshly Made. Combining the Boldest flavors and the freshest ingredients is what we do.
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Review Summary
3.6
20 reviews
5 star
9 reviews
4 star
1 review
3 star
3 reviews
2 star
3 reviews
1 star
4 reviews
Counter-serve Pan-Asian chain for health-conscious noodle & rice dishes & more.- Google
"Chinese buffet down the street has better food and value."
"Recommend a different pei wei establishment than this one."
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All reviews
elizabeth arriaga
2 weeks ago
The food is ok most of the time. Past 2 times pieces of chicken were undercooked therefore ruining the meal. Ordering service is terrible online, calling is worse. Called in my order and got a rude girl named cynthia. Was placing the order asked if i was so in so and then asked if i wanted what i ordered last time, i said no.then she says "well what do you want then" already irritated, i proceeded to tell her what i wanted and then got the response "thats what i said".... no the order i had last time had different specifications and included a drink. Terrible phone service, terrible customer service. Recommend a different pei wei establishment than this one.
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Cassandra Hilton
6 months ago
Severely overpriced! $.99 extra for fried rice, $1.00 extra for steak, so after tacking on every little thing, you walk out with an $11.69 meal that would normally cost an average of $8 at the real Chinese restaurants. Kevin the manager is awesome, which is why I have patroned this place more than once. But that about it.
Jenna Housley
11 months ago
I love Pei Wei. But this is the 5th time me or my fiancé have ordered something at this location and they made it wrong. They apparently don't pay attention to the customer when we order.
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Teri Smith
3 years ago
It has been a long time since I have experienced true customer service in a Surprise restaurant. The Pei Wei team on duty to open on August 10th reminded me what it feels like when my business is valued. Every member of the team went out of their way to correct what I see as a corporate mistake, and they did not try to shift blame or blow me off. They simply did their jobs in a professional and friendly manner. The food preparation was fast, friendly and fabulous. I will be sure to tell everyone what a positive impact this team had.
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Elizabeth Carey
4 months ago
I really used to live this place but this past time the staff here really ruined it for me. Besides the fact that we ordered lettuce wraps only to find no lettuce in our bag when we got home. When I went back to have my order remade and to talk to a manager about their staff being on their cell phones in front of customers gossiping behind the counter so customers can hear and not paying attention he did nothing to reconcile the problem yes he remade my order however having to drive here twice and not being able to feed my family and guests on time warrants some sort of credit. Really considering not coming back.
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Yoseph Joseph
a year ago
Service was great, and the food was even better! My wife and I live in Surprise and don't usually venture out much to new places. The host made the experience great by truly understanding Asian cuisine and making recommendations that were delicious. We will definitely be back!
Jesus Teran
3 months ago
Bad customer service. Made us wait 40 minutes for our order to go.
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Omar Dahdal
2 months ago
Great staff and service.

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