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Sanjay Dubey
Lives in USA
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India - California, Oregon, Utah
Basic Information
We had the most amazing experience working with Chet Lockwood at the Hot Tub Warehouse. We visited their showroom three times and wet tested couple different models before making our decision. Chet was amazing as he worked with us. He was very insightful and patiently shared the technical details of each model. We never felt pressured during the process. We also had a very complex installation since we wanted to put the tub half recessed into a concrete vault underground. Chet worked patiently with us and figured out the ideal depth for the vault, the air gaps on each side etc. Our electrician finished the hookup couple days ago finally and we turned it on. There was a technical problem since the electrician put couple of wires in the wrong socket and the tub won't heat up. It was the Saturday evening of the Memorial Day long weekend and there was no one else available to troubleshoot it. I called Chet just to get advice on what to do and Chet was in the process of closing up. He decided to drive up to my house on Saturday evening and troubleshooted the issue and fixed it. This is top class service beyond any expectations I had. I would highly recommend these guys.
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Public - 7 months ago
reviewed 7 months ago
1 review