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OSF Saint Francis Medical Center
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530 NE Glen Oak Ave Peoria, IL 61637
530 Northeast Glen Oak AvenueUSIllinoisPeoria61637
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70 reviews
5 star
37 reviews
4 star
12 reviews
3 star
No reviews
2 star
6 reviews
1 star
15 reviews
"Always caring staff, awesome experience"
"Patient was rushed out and not given pre-op papers at the time of service."
"They have a lot of very talented and kind people who work here."
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LU d
3 months ago
I spent 7+ hours in a FREEZING cold ER room in spite of walking in with lab work showing a bad bacterial infection in an implanted device. I was septic so no question that I would be admitted . First, rooms should not be that cold. It made me sicker. Having multiple ER rooms on the same thermostat is not an excuse. How can you possibly keep an acutely I'll patient comfortable when you have multiple rooms on one thermostat. FIX IT! Blankets are not adequate when arms and chest must be exposed for medical needs. Secondly, leaving a patient lingering in an ER room for hours on end when you know they are going to be admitted is unacceptable. If you are dealing with a high census then stop elective surgeries that take beds that are needed for acutely Ill patients. Third, leaving a patient who has been cleared for food with NOTHING, not even a cracker or ice chips for all day is inhumane and unacceptable, obviously they are already in distress being in an ER, food is a part of comfort care for a patient who is at your mercy to be fed. Failure of a doctor to correct the chart is negligence.
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Teresa lydic
a month ago
We just recently moved to Illinois from Alabama. And this is hands down the best hospital I have ever took my child too! I couldn't be more satisfied!!! Thank y'all for the best service ever! They were so helpful and caring!!
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Nan Bontz
2 months ago
Last Tuesday my daughter and I had a flat tire in the parking deck. We were unable to get the spare tire to drop down. I asked for assistance and Officer Peck and Officer Jatkowski pump up the flat tire and they told us the fastest way to get to Firestone Tire. The air was leaking out of the tire at a pretty rapid pace. We made it there right before the tire went flat again. Thank you to OSF Security!
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Anthony Vince
a week ago
Encountered very rude and unprofessional staff. Doctor who did surgery refused followup visit due to complications during surgery. Not very compassionate even though patient was in critical condition.
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Pam Warren
2 months ago
The staff was very friendly and helpful. My complaint is the "gender neutral" bathrooms. You can call them whatever you want, but that's what they are. They show the symbol for man or woman. So, you know what that means...when I tried to use one the seat was up and there was urine all over the rim. They were ALL like this!!! I was stunned and saddened that I could not find a ladies' restroom in this Catholic hospital. Please, America, and OSF, be considerate that God created us as men and women.
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Gina Vince
a week ago
Did not listen to concerns nor answer questions at initial consultation. Did not spend appropriate time with patient. Patient was rushed out and not given pre-op papers at the time of service. Pre-op papers arrived via mail the day after surgery. As a result of not receiving paperwork surgery complications occurred. i.e. Respiratory Failure. Surgeon and was put on a ventilator - Elizabeth Rashid blamed patient for problems that occurred and she never finished the surgery and patient was notified that she has reattached the tendons but not the nerves. She stated that she wanted nothing to do with the patient in the future and it was his problem if he had no feeling in his hand. She would not follow-up with the surgery. She was very rude and extremely uncaring and unprofessional to both patient and patient’s family.
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George Heib
5 months ago
I can't thank the doctors, nurses, technicians, and support staff at OSF enough. They saved my live and treated my family and I with great care. I was traveling back home to Missouri, when my wife had to call for an ambulance. I was in God's hands and He sent me to a great ER in Pontiac, IL, who after stabilizing me placed me in the hands of Dr. Anderson/Dr. Marshall's surgical team. Their staff kept me informed throughout my stay and took great care of me. Although the circumstances were less than ideal, I thank God for placing at OSF. While I recovered, they ministered to all my physical and spiritual needs, May God continue to bless this Hospital.
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mike lovell
3 months ago
odds are if you are waiting 4 hours in the ER its not really an emergency......I had a 10 second wait and they saved my life . A 6 week stay and they helped my fully recover and stop smoking. All my nurses knew what to expect and almost all of them responded. The one doctor that was wrong waited for results from several tests before he made a conclusion.


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