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Sheraton Old San Juan Hotel
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"Sheraton Old San Juan Hotel -  
Experience the heart and soul of Old San Juan by staying in the middle of this historic, charming, oceanfront town.  "
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Rooftop Pool - We offer our Old San Juan hotel guests a rooftop swimming pool and a relaxing Jacuzzi Whirlpool overlooking the beautiful San Juan Bay.
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Chicago Burger Company Lounge - Choose between a variety of Certified Angus Beef burgers at our indoor-outdoor restaurant located on the scenic San Juan Bay.
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 Sheraton Old San Juan Hotel - La Puntilla Ballroom - A fabulous location for your next important event.
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Palio Restaurant Terrace - Watch the ships come is as you enjoy a cocktail out on the terrace of the Sheraton Old San Juan Hotel.
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Grand Staircase - Our Old San Juan hotel lobby boasts a beautiful grand staircase.
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Double Guest Room - All guest rooms at our Old San Juan hotel feature Sheraton's Sweet Sleeper™ Bed.
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Fabulous Casino - A spectacular 7,000 square foot Casino awaits you at the Sheraton Old San Juan Hotel & Casino, featuring over 350 new slot machines including some of the most popular progressive jackpots.
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Health Club - Our Health Club is located on the top floor of this Old San Juan hotel and features a spectacular bay view.
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Sheraton Old San Juan Hotel Lobby - All the unique shops, flavorful restaurants, and historic sites are just steps from our lobby.
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Sheraton Old San Juan Hotel - Palio Restaurant - our signature restaurant, specializing in Tuscan-Italian cuisine.
Contact Information
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100 Calle Brumbaugh San Juan, PR 00901 Puerto Rico
100 Calle BrumbaughPRPRSan Juan00901
+1 787-721-5100sheratonoldsanjuan.com
Hotel, Casino
The Sheraton Old San Juan Hotel & Casino is Puerto Rico's newest upscale hotel and is just minutes from museums, art galleries and historical landmarks. Located on the waterfront of San Juan Bay, Sheraton Old San Juan Hotel is steps from world-class dining and entertainment. This newly transformed hotel offers 240 guest rooms featuring Sheraton's Sweet Sleeper® Bed, newly renovated casino, Palio - A Tuscan Chophouse restaurant, Chicago Burger Company and rooftop pool with panoramic views of the Bay.
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Have them in circles
17 people
Margarita Rivera's profile photo
Omar Soto Ramos's profile photo
Evelyn Roldan's profile photo
lena rogers's profile photo
James Morales's profile photo
Claudia Perez's profile photo
CAROLINA MORALES's profile photo
Maria Flores's profile photo
Jean-Marc Dardier's profile photo
Make a Reservation
4-star hotel
$125
Book at Booking.com
Booking links sponsored. $158 incl taxes & fees
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Review Summary
4.0
159 reviews
5 star
805 reviews
4 star
634 reviews
3 star
215 reviews
2 star
71 reviews
1 star
45 reviews
Waterfront option with a rooftop pool & a gym, as well as a restaurant offering room service.- Google
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JACKIE ACEVEDO's profile photo
JACKIE ACEVEDO
in the last week
The location and view were great. Our window and the restaurant opened right in front of the cruise port, amazing scenary. It was only a short drive to where we were headed in San Juan. The bed was extremely comfortable, the staff was very nice and attentive. The reason for the 4 stars and not the 5 was due to the thin walls, heard everything in the halls and from other rooms, and when I say everything, I mean everything. My boyfriend and I couldn't help but laugh.
Ana Rojas - (MIA)'s profile photo
Ana Rojas - (MIA)
in the last week
Excellent hotel, wonderful service from the whole staff, especially Alberto in Front Desk who is perhaps the kindest person I've ever met. Thank you for all your help. The hotel is clean, perfectly situated near the water at the base of the hill. We enjoy our small vacation a lot.
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Cat Ster
3 months ago
Excellent hotel, wonderful service from the whole staff, especially Gladys who is perhaps the kindest person I've ever met. Thank you for all your help freely given upon my very unpleasant arrival moments. The hotel is clean, perfectly situated near the water at the base of the hill in Old Town. The breakfast was great and there are helpful people in the hotel who are willing to go out of their way to answer questions and find solutions.
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Denise Sanford
2 months ago
My husband booked our trip to Old San Juan and our stay at the Sheraton Old San Juan hotel to celebrate my 60th Birthday, we booked our vacation the 22nd of February of this year 2016. Excited by the amenities promised on the Sheraton Old San Juan's web page, delights of a Casino ,a Spa, and Out door patio seating street level were promised . Much to our disappointment upon our arrival to find nun of these. We asked where they were at the front desk and were told they had closed them in September of the previous year 2015. We mentioned the web sight had not been updated to reflect this, their response was less then apologetic. Needless to say it set the tone for our whole visit. The room was adequate, although one of the days they never even cleaned the room or provided us with clean towels. Yes it was centrally located, but most of the surrounding businesses were closed. I guess I would sum it up as false advertising.
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Joey Dobbertin
3 weeks ago
On okay place to stay. My biggest problem was the bathroom. It's one of those whole room showers with a drain in the floor. When you shower everything gets wet. There no counter space go put anything so you'll end up putting all your toiletries on the floor. Our view of the parking garage was less than ideal. The toilet had a slow constant leak which you heard drip throughout the night.
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Brian Eddy
a month ago
Really nice hotel, right by the cruise port! Just walk across the street! Staff was all really nice and helpful during our stay.
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Nelson Chavez
a week ago
Is ok, staff is really nice but needs updates, wifi is useless. Best features, location and staff
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Charlene Pearson
3 months ago
A hot mess! Checked in on Friday, room was for handicap....no tub & room was really small! Called the front desk & was told that's what was chosen when the room was booked. Told them okay that must have been a mistake & we wanted to move to a regular room. Front desk said we could move Saturday....didn't happen until Sunday. Room even smaller....no chair to sit in, but we had a regular bathroom. A bunch of foolishness from the front desk. Four people staying in the room & we could not get four of anything brought to the room (towels, water, etc). Bottled water was suppose to be free, but the last day, the front desk said it's only two free bottles per day!! One of my girlfriend's jewelry even came up missing! On the other hand....Monica, Jon & the entire Bell hop (door staff) were excellent! Breakfast buffet was great as well. Will not spend our money here again.
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