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Judi Sohn
Works at KELL Partners
Attended Savannah College of Art and Design
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Judi Sohn

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I blogged about yesterday's Google Groups issue. While this story has a happy ending (thanks again +Thomas Taylor and +Nathan Williams) I do think there are bigger issues here around Google and how they support their services that needs to be addressed.
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Judi Sohn

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I desperately need to find someone at +Google who can fix a broken 1700 member Google Group. It's something specifically wrong with the group that needs human eyes to fix. Nothing that can be solved by reading generic help topics. Anyone know anyone? Help!
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Thomas Taylor's profile photoMichael Bernstein's profile photoJudi Sohn's profile photoNathan Williams's profile photo
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Thanks so much, +Nathan Williams
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Judi Sohn

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All I can say is AMEN!

**The problem is a cultural one: Samsung considers its relationship with the consumer to be concluded the moment the sale is completed. Whereas Apple, Microsoft, and other software vendors have learned the value of supporting current users in the hope of enticing new ones, Samsung's attitude remains deeply rooted in its history as a hardware manufacturer. It sees production and R&D costs in one column and it tries to balance them against sales revenue in the other, never raising its gaze to the long-term consideration of whether anyone would come back for a repeat purchase.

People stand in line for the new iPhone because they believe Apple cares. If Samsung wants to start competing with those lines instead of just making fun of them, it had better start caring too.**
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Steve Wright's profile photoJudi Sohn's profile photo
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Judi, I didn't mean to say otherwise. Sorry for poorly expressing that. I was just musing on what could make a Google software and Samsung hardware partnership work. It seems to me that Android has to become more distinct from the hardware as opposed to less. Like Dell and Microsoft or even Ubuntu. It seems clear, as you pointed out, that Samsung will do a very poor job of maintaining the software side of their business. That is why I abandoned Samsung software on my first generation Galaxy S very quickly. the other issue is tha tmuch of the software is also controlled by the carrier. AT&T dictates musch of what is "allowed" on my phone AND I have officially voided the warranty by installing software that I wanted on my phone. Any way, you know all of this. It just seems that as "phones" become more like computers, they will need to be treated more that way. Phone carriers are going to get innovated out of the drivers seat but their not going to lose their position quietly? Kinda like the record companies and movie companies. Their gatekeeper status is what is really threatened not the fact the people are "stealing" products. What SOPA is about is legislating in gatekeeper status for an industry that has been innovated out of the driver seat. To take this weird tangent even farther, we are having wars to keep oil companies and their profits at the center. :) Happy holidays Jodi. Thanks for the great insight in to the dynamics of this market.
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Judi Sohn

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One more advantage I didn't think of in going back to iOS: I can go back to The Hit List as my primary task management app. There's no Android app for it so I jumped around from Remember the Milk, Toodledoo, and Producteev over the past 4 months and couldn't quite find the right fit.

Only downside: the developer disappears for months or years at a time. Few updates, spotty support. So if this breaks tomorrow, forget it. But at least for now, I'm back on track.
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Judi Sohn

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Had another conversation with AT&T yesterday. They won't let me do a straight upgrade after 3 months, even though the woman I spoke to said she wanted to allow it as did her immediate supervisor (we love and value our loyal customers, yadda yadda). So that door is closed.

She recommended I do a cross upgrade. Basically, add another line to my account (I already have 5, what's one more?) and then they can do some kind of switcheroo to move my phone number to the new phone and put the new number on the Android and only pay data on one. That way I'd pay the regular $200 for the phone (I'd only get the 16GB model) and then an extra $9.99/month until the contact on the Android ends and I can dump it off completely. Cheaper than a no-commitment phone overall by about $200 or so bucks.

edit: and I think I now realize that I can't do it because I'm already at the maximum number of lines for a family plan - looks like I'll have to figure out something else. Bummer.
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Paul Young's profile photoGorav Seth's profile photoKayza Kleinman's profile photoJudi Sohn's profile photo
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You do know that ICS has been open sourced? Someone actually got it working on an original nexus. I'd never consider it on that phone, of course, but if it can run there, it should work pretty well on your phone. Something to consider, anyway.
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Judi Sohn

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+Nathan Williams This is what I'm talking about. First image is after switching to old UI (same happens in new UI). It's there. It knows I'm a manager because of the "manage" link but when I click on name of group or manage link, I get the 2nd image. So appreciate any help you could provide or connect me to...very frustrating. This is a 1700+ member group. Although now I'm curious who managed to have the one web view in the last 2 hours. Every user I know has reported the same problem.
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Judi Sohn

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Good stuff from +William Nourse. I see the potential of Chatter, but I haven't seen a lot of nonprofits making effective use of it. Will be interesting to see how this evolves for them.
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+William Nourse , would love to see part II, and learn about why it didn't work with your online community! Thanks!
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Judi Sohn

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I have my iPhone 4S. Turns out, my teenager loved the Samsung Infuse and picked up Android easily, quirks and all. So we worked it out that I would take her upgrade and she took my old phone and will pay the difference in the data plan out of her Bat Mitzvah money/her allowance. She's happy. I'm happy (as happy as one can be having spent a few hundred dollars I probably didn't to spend). All good in the end.
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I was able to keep my grandfathered data plan and use smart limits on Emily's account to make sure she stays within her ceiling. 
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Judi Sohn

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It's done. It's like my detour into Android never happened. I upgraded my old iPhone 3GS to iOS 5.0.1 and I found that all the things that nagged me still nagged me. And the older hardware is a bit pokey at times. But overall, I'd rather use iOS 5.0.1 on older hardware that Android 2.2 on newer hardware. Going iPhone was a safer bet until I can convince AT&T to let me upgrade. Sure, I want an 4S but I can't justify spending $700 to get it now. So a quick trip to the AT&T store for SIM swap and it's done.

My lesson learned: The grass isn't greener on the other side, it's just a different shade of brown in spots.
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Paul Young's profile photoTom Robey's profile photoJudi Sohn's profile photoPaul Hale's profile photo
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Actually I haven't upgraded my old 3GS yet because I got my Android before iOS5 came out. I think I'm going to try that and if it's not ridiculously slow switch it out this weekend (I have to get the smaller SIM I think)
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In her circles
637 people
Have her in circles
1,408 people
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Work
Occupation
Nonprofit Geek
Employment
  • KELL Partners
    Solutions and Support Services Manager, 2012 - present
  • Blackbaud
    Senior Client Success Specialist, Common Ground, 2012 - 2012
  • Fight Colorectal Cancer
    VP of Operations, 2005 - 2011
Basic Information
Gender
Female
Other names
JudiS217
Story
Tagline
Nonprofit tech loving geekmom who can knit a mean cable sweater
Introduction
  • Passionate about nonprofit technology, particularly if it has to do with Convio Common Ground or Salesforce
  • Serious knitter
  • Mom to 2 teenage girls...yes, I deserve your sympathy
  • I tend to follow folks who actively engage with the people I engage with
  • Been active online since the late 80s so I have a lot to say, read more about me on my blog site at http://judisohn.com/who-is-judi/
Education
  • Savannah College of Art and Design
    Graphic Design, 1987 - 1990
  • State University of New York at Purchase
    Graphic Design, 1986 - 1987
  • Clarkson University
    Chemistry (yes, really), 1984 - 1986
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