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Ruby Tuesday
American Restaurant$$
Today 11AM–10PM
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255 St Charles Way York, PA 17402
255 Saint Charles WayUSPennsylvaniaYork17402
$$American Restaurant, BarToday 11AM–10PM
Sunday 11AM–10PMMonday 11AM–10PMTuesday 11AM–10PMWednesday 11AM–10PMThursday 11AM–10PMFriday 11AM–11PMSaturday 11AM–11PM
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Review Summary
11 reviews
5 star
5 reviews
4 star
1 review
3 star
2 reviews
2 star
1 review
1 star
2 reviews
Casual chain with American fare, featuring burgers, a salad bar, cocktails & a convivial vibe.- Google
"The salad bar is normally well tended, and kept clean."
"The food,is dry and overcooked and the service is terrible."
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John Schafer
7 months ago
We've been going to this Ruby Tuesday for more than 10 years, and generally have had good meals here. The salad bar is normally well tended, and kept clean. The food from the kitchen has usually been very good, and the service has generally been excellent. But our latest visit, on Sunday for lunch, was not at all like our normal experiences. They did a really poor job. The salad bar was okay, but we had to sort through the plates because several were either dirty, or really wet. There were a few items which did not have any service utensil available, so we had to make do with what was out there. And the service was not good. I had ordered a meal, along with the salad bar. Normally, when we do that, we get our salads right after we put our order in, and about the time we are just finishing our salads, the food from the kitchen comes out. It did not work out that way on Sunday. We were sitting & waiting for the food from the kitchen, and finally after about 15-20 minutes, I had to walk around to find our server and ask about the food. She looked at me like I was bothering her, and assured me it would be up in a couple of minutes. So I returned to our table, and waited another 15 minutes or more. Finally, she came by and told me that the manager would be out with our order and to talk with me. When he came out, he had a plate of fries, but nothing else. He tried to tell me that everything just got crazy in the restaurant, and that our food would be out shortly. I looked around - there may have been 10 other parties in the entire restaurant, so I knew the manager was fibbing, but at the end of the day, someone screwed up our order, either by not putting it in, or getting lost in the kitchen. And I overheard at least two other parties complaining to either the manager or their server about their experience (broken seat for one, and ice cold pizza kids meal for another). So it wasn't just us with the bad experience that day. I will give them some credit - they did give us $10 off of our bill because of the delays, which was probably the least that they could do. But I'll also tell you that it will be a while before we go back to this Ruby Tuesday.
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A Google User
4 years ago
Their salad bar is good. Their service and food quality has gone downhill the last few times we visited. One night we put our names on a 30-45 min waiting list. One of the other customers noticed empty tables, and the 3 hosts that were standing around by the door said they were "short staffed" that night and could not get the tables cleared! We left.
A Google User
4 years ago
My wife loves their steaks. The salad bar is a plus. The waitstaff are very good. The atmosphere is relaxed and sometimes quieter than most. We have become "regulars." I heartily recommend this Ruby Tuesday. Be sure to sign up at the Ruby Tuesday website for email coupons!
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Matt Henry
5 months ago
Brandy Reichert's profile photo
Brandy Reichert
a month ago
The last two times I went there the service and food was terrible! The bartender couldn't,get his head out of his ass long enough to actually care about the customer. The food,is dry and overcooked and the service is terrible. Will NOT be going back
A Google User
4 years ago
Waitress was awesome...that is all! Food was old and wilted at salad bar, I could have used all of our steaks as tires on Mack trucks. We spent $150 bucks, I have had better food at a hospital for free. Never going back....I have BTW eaten at many other Ruby Tuesdays and never had this happen, I feel it is bad management, get it together folks.
A Google User
5 years ago
Best burgers in town.
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Stanley Grzymala
8 months ago


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