It should have been so simple
Did you ever own a Flip-Phone?
People kept sending me TEXT from smartphone, and I had to hit three buttons per letter to reply, and it cost me 20 cents per text IN or OUT!
Here's what I got for $30 a month http://shrd.by/99KEloI HOPE YOU NEVER EXPERIENCE WHAT I WENT THROUGH
( which is why I share to warn others
) Social Media
has the ability to damage a company far more than lawsuits. If 10 to 20 million dollars of lawsuits didn't turn their heads, that's not the best approach to deal with these unscrupulous companies. 'BELL MOBILITY' SIGNED MY CONTRACT WITH 'CALL DISPLAY', AND THEN TURNED THE FEATURE OFF, TO ATTEMPT TO RESELL IT BACK
I didn't have a text package. I paid more money for my legacy cellular package just as a phone, with nothing else. But I was happy. I got my first cell phone with MT&T Mobility
, before they were bought out by Aliant, Bell Aliant, Bell Mobility, finally totally Bell. I was pretty happy with the coverage, and my other services, Internet, and home phone, were in the same bundle. So, I finally walked into the local Bell Aliant store, and was surprised that they charged me to connect my Smartphone.
When I discovered I lost an important feature, I thought a simple phone call to Bell Support would fix it. I encountered bullying, dishonesty, corporate executives in high places, unanswerable for their conduct with customers
, and even when the person admitted fault, they refused compensation or restoration. WORSE
they did nothing to prevent this from happening to every other customer, including my wife, who never got to use her two-year old NEW unused Smartphone, because she personally witnessed the unethical actions of the BCE executives in Customer Care and Support. NILI came from a Quality Assurance background
, did more than 3 decades in Military service, expected retirement to be easy. I spend a few hours every day, investigating Bell, and BCE to find out what I can about them. It is rather shocking! I had no idea that for 30 years, I was supporting a company that would behave as if they were above the law
. Even a Canadian Federal Judge said it BELL IS NOT ABOVE THE LAW
and as he awarded damages in a privacy lawsuit, Bell was quoted as saying they do this as Routine. WHAT? You mean, after just losing the court case, they intend, willfully, to repeat that mistake?http://www.cbc.ca/news/canada/nova-scotia/bell-is-not-above-the-law-says-man-awarded-21k-for-privacy-breach-1.2489793How many more times did they snub their nose at the Law?
Lawsuits include Competition, Violation of Do Not Call Lists, Privacy, Contracts.. up to 1.6 BILLION dollars in pending lawsuits! That makes the 5 million they raised in the Mental Health
campaign called BellLetsTalk
look like chump change, but it did get CEO George Cope a MEMBERS OF THE ORDER OF CANADA award.http://www.gg.ca/document.aspx?id=15922So, I have had to reduce my use of Bell services, I cannot, in good conscience, continue to support a company so lax in their Business Ethics.
The cost of the phone is negligible, even the second one that is unused. The $8 a month is chump-change, I would eventually have paid for more services, if I hadn't been defrauded out of what they already promised to give me.
So, with each day's new find, about the company I used, I will update pages, share the content, and warn others who are thinking about switching, of how deep, and corrupt this company is. The Lawsuits, Telecommunication rulings, help and Customer Service and Customer Experiences are listed in one G+ Community Bell Canada Sucks https://plus.google.com/u/0/communities/108308305473273713047
Feel free to join, share, tell us your horror stories. #BellHell
I've been there, contacted CRTC, CCTS, even Better Business Bureau to file complaints on this company, that simply refuses to do the right thing, no matter what the Public Relations cost. Customers pay for their BCE company losses; Wonder why Cellular is so expensive in Canada?
Twitter account dedicated to sharing #CustomerService
experiences https://twitter.com/NovaScotiaRastaBrian B. continues to speak for all Bell Mobility, without supervision or accountability for his conduct and knowledge of the problem. He was instrumental in causing all the backlash that Bell Canada has experienced (due to my investigations) over less than $8TWO YEARS OF TIRELESS EFFORTS TO TELL EVERYONE I KNOW.It isn't for the money, it is for the principle!Canadians deserve better than Bell Canada.Bell Mobility
- 5099 Creekbank Rd, Mississauga, ON
11 October, 2015 - Where did the time go?https://plus.google.com/117329049834813746474/posts/TdpirVugzgD
LIES TOLD BY #BELL
and its support teamhttps://plus.google.com/117329049834813746474/posts/JvzyGTaYYZDBell Canada Code of Business ConductAssuming personal responsibility for our actions means we can’t blame someone else for our behaviour. Conversely, no one - not even a manager - can force us to commit an illegal or unethical act that may damage the Company’s reputation, or our own.Our Moral Compass
( REMOVED BY BELL AFTER DISCLOSURE)
You could ask Policy Contact: email@example.com where the Code of Conduct moved to, or if Bell still has one.
(They seem to have lost their MORAL COMPASS some time ago)http://www.bce.ca/assets/Uploads/Documents/CodeofConducten.pdf2016
Two changed versions of the Bell Code of Business Conduct have reappeared. 55,000 Bell employees are supposed to be following that Conduct model, from the most senior executive to the most recent part-time employee,.Bell Canada Sucks
Collected Telecommunications, Customer Service and Customer Experience, legal and regulatory requirements.https://plus.google.com/u/0/communities/108308305473273713047
I tried to find a manager, a supervisor, an executive, anyone, from Bell Aliant, Bell Mobility, or Bell Canada to speak with. Apparently, only the person who sent the email with the final words MY POSITION REMAINS UNCHANGED
speaks for the entire BCE company. Anyone could have taken the phone and resolved this, but when you have no interest or ombudsman, one inept employee, destroyed all the image the company had built with me as a long-term loyal customer.
While I wait for Bell Canada to do the right thing, I can do nothing more than tell each of you, what I experienced, in hopes that this forewarning will remind you and your friends to avoid Bell Canada wherever possible.Follow my Google Plus Collections http://shrd.by/b9gte9 #Music #Travel #Photos #Taglines #Funnies
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