Sadly my drive was too far gone so they were unable to help me. But they were quick, responsive, and professional, and didn't charge me anything but the price to ship my drives back to me when they couldn't help, with no hassle. Didn't try to upsell me, and though they did recommend a clean room service, there was no pressure to use it and I am pretty sure it was a completely separate company.
Sad I couldn't get my data but I very much recommend this company otherwise.
Public - 9 months ago