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Verified local business
Micro Center
Electronics Store
Today 10:00 am – 9:00 pm
1 follower|2,154,816 views
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655 Merrick Ave Westbury, NY 11590 United States
655 Merrick AvenueUSNew YorkWestbury11590
+1 516-683-6760microcenter.com
Electronics Store, Computer Store
Electronics Store
Computer Store
Computer Repair Service
Video Game Store
Today 10:00 am – 9:00 pm
Monday 10:00 am – 9:00 pmTuesday 10:00 am – 9:00 pmWednesday 10:00 am – 9:00 pmThursday 10:00 am – 9:00 pmFriday 10:00 am – 9:00 pmSaturday 10:00 am – 9:00 pmSunday 11:00 am – 6:00 pm
Micro Center is a computer retail store selling Desktop PCs, Laptop PCs, Computer Parts, LCD TVs, LCD Monitors, and thousands of other computer products. We also provide computer repair services.
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Review Summary
3.8
67 reviews
5 star
37 reviews
4 star
10 reviews
3 star
2 reviews
2 star
5 reviews
1 star
13 reviews
Retail chain with a vast stock of computers & parts, plus software, gaming supplies & electronics.- Google
"Don't pretend to have a price matching policy if you don't really have one."
"So they sell laptops with bad batteries and do not stock replacements."
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All reviews
PJ G
a month ago
They have everything you need in one place but customer service is beyond slow. Went on a sunday to buy some screw drivers and had to wait over 10 minutes to pay. dozens of people waiting and 2 out of 6 registers open. The line for returns/service didn't look much better.
Response from the owner - a month ago
Hi PJ G, Sorry about the wait at the checkout. We are always looking for ways to improve wait time. Thank you for the feedback as this will help us to improve. If you have any further feedback, please email me at custrel@microcenter.com. Thanks, James Customer Relations Micro Center custrel@microcenter.com
Waqarxbox Live
a week ago
worst customer service after purchase, they don't honor their warranty, they will tell you anything to sell their own warranty but when its time to claim they will bring up totally different stuff, they make you feel like dumb because you bought their warranty ********* DONT BUY MICROCENTER WARRANTY*************
Response from the owner - in the last week
Hi there, Can you email me at custrel@microcenter.com with a copy of your review and details regarding the situation? I am happy to look into this with you. Thanks, James Customer Relations Micro Center custrel@microcenter.com
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Douglas Argueta
2 months ago
Nowhere else will you find a 4790k for 279.99 while everywhere else is 329.99 gg mirocenter.
Response from the owner - 2 months ago
GG!
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Sarah Brightfan
8 months ago
Micro Center is always my first stop for my computer needs. The selection of products is by far way better than any other computer/ eletronics store. The staff are always helpful and are happy to give advice and suggestions to us computer illiterates. I have never had a bad experience at Micro Center, and I'm in there all the time.
Response from the owner - 8 months ago
Thanks so much Sarah!
Joe Nocella
6 months ago
I purchased a refurbished laptop 8 months ago and bought a two year warranty. After my son hardly used it all year and now needs it for school, the battery is gone completely. I was told the battery is not covered under warranty. So I bought a laptop with a bad battery and basically got screwed. You'd think someone would have a little compassion and offer a replacement but they can't because they don't even stock the battery. So they sell laptops with bad batteries and do not stock replacements. Real nice business practice.
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Response from the owner - 6 months ago
Hi Joe, I apologize for this frustrating experience. I would love to see what we can do to help. Can you email me at custrel@microcenter.com with further details and a copy of this review for my reference? Hope to hear from you soon! Thanks, James Customer Relations Micro Center
Leslie Bradley
2 months ago
right now I say that it's the place to go if you want to get anything. I bought a tablet and the people where very helpful . you need to go see for yourself.
Response from the owner - 2 months ago
Thanks for sharing Leslie! Glad to have you as a customer!
B. A. J
5 months ago
Terrible. I was sold a monitor and told by the salesman that it had speakers. It said it had speakers on the print out spec sheet he gave me. We got it to the office and...no speakers. We called and like the other reviews said, they don't answer the phone. Terrible service and it seems something is not right when the product in the box doesn't have what their descriptions sheet say. Additionally, the computer we bought was defective. They did exchange it without an issue but we lost another day at the office going back and forth. Lots of problems.
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Response from the owner - 5 months ago
Hi B.A.J, I apologize for the inconvenience here. I will make sure to let our buyers know how much trouble this caused. I know the store had gotten in touch with you in regards to this. If I can be of further assistance, please email me at custrel@microcenter.com. Thanks, James Customer Relations Micro Center custrel@microcenter.com
Rocky Zerk
8 months ago
the people who work at microcenter will work themselves to the bone untill u understand or get what you when to the store for. I always recommend this microcenter in Westbury to anybody.
Response from the owner - 8 months ago
Thank you for the positive feedback Rocky!

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