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Micro Center
Computer Store
Today 11AM–6PM
1 follower|3,330,617 views
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655 Merrick Ave Westbury, NY 11590 USA
655 Merrick AvenueUSNew YorkWestbury11590
+1 516-683-6760microcenter.com
Computer Store, Computer Repair Service
Computer Store
Computer Repair Service
Video Game Store
Today 11AM–6PM
Sunday 11AM–6PMMonday 10AM–9PMTuesday 10AM–9PMWednesday 10AM–9PMThursday 10AM–9PMFriday 10AM–9PMSaturday 10AM–9PM
Micro Center is a computer retail store selling Desktop PCs, Laptop PCs, Computer Parts, LCD TVs, LCD Monitors, and thousands of other computer products. We also provide computer repair services.
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Review Summary
4.0
155 reviews
5 star
85 reviews
4 star
30 reviews
3 star
9 reviews
2 star
10 reviews
1 star
21 reviews
Retail chain with a vast stock of computers & parts, plus software, gaming supplies & electronics.- Google
"They have a wide selection of computers and computer parts for fair prices."
"Worst customer service experience in my entire life horrible."
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All reviews
Michael Shim's profile photo
Michael Shim
a week ago
love the store! close to home and has everything i need in one spot! disliks, had a computer built and technician told me with the build also comes updated drivers for gpu and windows so everything is working out of box. technician never updated drivers for gpu or ethernet adapter driver so i couldnt get on internet when i got home. had to go back to store and wait for technician to help me. he ended up not being there ( talke dot him on the phone before leaving and said he would help me ) he walked right out the store while i was waiting for help...... had to find somones else to help me..
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Response from the owner - in the last week
Hi Michael, Thanks for letting us know about this. Could you email me at custrel@microcenter.com with a copy of this review and more information in regards to who this was? Thanks, James Customer relations Micro Center custrel@microcenter.com
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Ralph Michelot
a month ago
3/25/16 In a time where I thought customer service was undervalued I was happily proven wrong. My earlier experience below had been horrible but Microcenter went above and beyond to rectify the situation. I have the hardware I was looking for and the price match was honored. James, Allaster , Daniel and the rest of the staff involved with my issue took their time to make sure they got it right and I was satisfied. I have been shopping here for a little while and continue to make my computer related purchase at this store. Thank you to everyone that helped me out. My experience has been very poor. I went in to buy 2 flat panel monitors and a docking station and was shown the most expensive items in the store. I showed the sales rep the items on amazon for a cheaper price and he said there was nothing he could do about it. I told him I thought the monitor was a bit too big but I still went ahead and purchased the items on his recommendation because I needed them but when I got home the monitors were too big!!! I went to return the items and purchase smaller monitors with a docking station. I even brought in my laptop with me to make sure everything was compatible. I purchased 2 monitors and a docking station and once again the docking station was cheaper on amazon but I thought I could get it at the internet pricing but was told no. I made the purchase anyway and when I got home none of the items worked in concert with my laptop. I now have to go back for a third time but to return everything I think im just gonna give up.
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Response from the owner - a month ago
Hi Ralph, Sounds like a tough situation. I apologize for the trouble. If I can be of any assistance, please email me at custrel@microcenter.com. Thanks, James Customer Relations Micro Center custrel@microcenter.com
William Kohl's profile photo
William Kohl
a month ago
Offers competitive pricing for most items. Great place to go when you need something right away. Otherwise, you can probably order most things cheaper online. Larger ticket items are brought to the front for you, which increases security, yet increases wait time in the process.
Response from the owner - a month ago
Thanks for the feedback William!
Zaeem Nazir's profile photo
Zaeem Nazir
5 months ago
There was a time when I used to call Micro Center the greatest. They always had the lowest prices, always had a fully stocked and incredibly lively store. It's a shame that Micro Center was left behind in the online-shopping boom and stands as a relic of a time's past. Every time you go there you have to look up the actual price of what is being sold since everything is just marked up at least $10. It's sad walking into what was a great store, but it's a convenience to be able to buy parts when you need to.
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Response from the owner - 5 months ago
Hi Zaeem, I'm sorry to hear we've given you this perception. Can you email me at custrel@microcenter.com with further details? I'm happy to help. Thanks, James Customer Relations Micro Center custrel@microcenter.com
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Peter Makus
a week ago
The clerks actually know what they are selling! That is the fundamental reason I go to a brick-and-motor rather than a website. Great selection. Excellent prices for a regular store.
Response from the owner - a week ago
Thanks for being our customer Peter!
Danny Levy's profile photo
Danny Levy
a month ago
Nice selection for the most part but staff will try and swindle unknowing customers into buying expensive and unnecessary PC parts and accessories. I've seen it a few times and had to jump in and help customers. Only reason the store gets three stars is that their sales (especially shown in the in-store catalog/flyer) are sometimes pretty fantastic, even compared to Amazon. Be sure to price match online if you're shopping here!
Response from the owner - a month ago
Hi Danny, I'm sorry we've given you this perception. Our goal is to make sure our customer's leave with a full solution. We appreciate the feedback! Thanks, James Customer Relations Micro Center custrel@microcenter.com
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Jason Cage
3 weeks ago
One of my favorite stores. Has very competitive prices on computer parts and tvs, etc. I just bought a 4k TV from here that was even cheaper than amazon. The 18 minute store pick up is great too, and my items are always ready on time.
Response from the owner - 3 weeks ago
Thanks for the kind words and for being our customer Jason!
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Steven Zore
a month ago
Excellent store great prices expert knowledgeable sales reps I have been coming here for years and it is the only place U shop for electronic related items. I am reading some of these negative reviews and I cannot understand them I have been coming here for many years and have about 75 purchases under my belt U have spent thousands here and have never 1 time had a bad experience in any level.

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