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Verified local business
Micro Center
Electronics Store
Today 11:00 am – 6:00 pm
1 follower|2,410,626 views
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655 Merrick Ave Westbury, NY 11590 United States
655 Merrick AvenueUSNew YorkWestbury11590
Electronics Store, Computer Store
Electronics Store
Computer Store
Computer Repair Service
Video Game Store
Today 11:00 am – 6:00 pm
Monday 10:00 am – 9:00 pmTuesday 10:00 am – 9:00 pmWednesday 10:00 am – 9:00 pmThursday 10:00 am – 9:00 pmFriday 10:00 am – 9:00 pmSaturday 10:00 am – 6:00 pmSunday 11:00 am – 6:00 pm
Micro Center is a computer retail store selling Desktop PCs, Laptop PCs, Computer Parts, LCD TVs, LCD Monitors, and thousands of other computer products. We also provide computer repair services.
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Review Summary
73 reviews
5 star
42 reviews
4 star
8 reviews
3 star
2 reviews
2 star
5 reviews
1 star
15 reviews
Retail chain with a vast stock of computers & parts, plus software, gaming supplies & electronics.- Google
"We called and like the other reviews said, they don't answer the phone."
"So they sell laptops with bad batteries and do not stock replacements."
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All reviews
Ryan Henry
a week ago
went in on a friday afternoon because i was in a rush to finish a build and didnt want to wait ordering parts.. salesman on the floor was super helpful even when i asked him to go check up front for 2 different videocards. cashier and manager upfront were a solid team when my checkout process was quite complicated as i wanted protection plans on certain items that were on discount. also like a dope i forgot a bag at the register and the manager upfront sprinted out while i was loading my car to give it to me, try finding that in other retail stores. I ended up spending right around the same as i would online but with no shipping and i walked out with $60-$80 rebates as well so will work out to be cheaper.. anyway i hadnt been in the store in quite some time but will definitely be back more often now. just the fact that i dont have to RMA an item and wait a week or 2 for ups or fedex makes it worth it.
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Response from the owner - a week ago
Thanks for sharing Ryan! Glad to have you as our customer!
Victoria Shadle
2 months ago
Worst customer service experience in my entire life. (I've never written an online review but this deserves one). Here's a taste of what I've dealt with over the past month: 1. I was sold software, recommended by the sales person while purchasing a laptop, and given no instruction on how to download it without a cd drive or told the essential information that I must delete software already installed on the computer or it will crash upon installation. (I learned this the hard way after returning the original computer thinking it was broken and having the same problem twice. For the record Microcenter didn't help me figure out what the problem was. The software company, which was very helpful, told me this) 2. A manager upon purchase gave me his business card should I have any issues... I called and emailed twice and none of those messages were ever responded to. 3. Customer service rep online didn't know enough to tell me why my computer was crashing and said she would email me the receipt I lost and never did. I have a one year warranty with Microcenter but from what I've experienced over the past month I highly doubt they'll be of any real assistance should another problem arise. My advice would be to go anywhere else. I would not recommend Microcenter for any purchase that requires real support should something go wrong.
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Response from the owner - 2 months ago
Hi Victoria, I apologize for the trouble with the software and the units purchased. Can you email me further details regarding this to and include this review (for my reference)? I would like to find out what manager you emailed regarding this that did not respond and find out how we can keep you as a customer. I hope to hear from you soon! Thanks, James Customer Relations Micro Center
4 months ago
They have everything you need in one place but customer service is beyond slow. Went on a sunday to buy some screw drivers and had to wait over 10 minutes to pay. dozens of people waiting and 2 out of 6 registers open. The line for returns/service didn't look much better.
Response from the owner - 4 months ago
Hi PJ G, Sorry about the wait at the checkout. We are always looking for ways to improve wait time. Thank you for the feedback as this will help us to improve. If you have any further feedback, please email me at Thanks, James Customer Relations Micro Center
Waqarxbox Live
3 months ago
worst customer service after purchase, they don't honor their warranty, they will tell you anything to sell their own warranty but when its time to claim they will bring up totally different stuff, they make you feel like dumb because you bought their warranty ********* DONT BUY MICROCENTER WARRANTY*************
Response from the owner - 3 months ago
Hi there, Can you email me at with a copy of your review and details regarding the situation? I am happy to look into this with you. Thanks, James Customer Relations Micro Center
Richard Tanner
in the last week
anyone with a negative review about micro center is more than likely upset at their own lack of technological knowledge and bought the wrong / bad thing without actually asking anyone. Best store, best selection, FAR MORE KNOWLEDGEABLE THAN BEST BUY, and awesome return policy.
Rob Meal
2 months ago
Buyer beware! They not only lie online but also ask you to come down to see junk. Save your time and gas not to order online and pick up at this store. I ordered the printer online to pick up at store as the printer was store pick up only. After work, I drove 20 miles to pickup the printer and found that the printer had no box, no power cord, no USB cable and not even ink cartridges. I refused to buy as it was different from online description. The next day I saw the same printer reappeared on their web again.
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Response from the owner - 2 months ago
Hi Rob, I apologize that happened. Can you email me in regard to this at and include your review (for my reference)? I am happy to help! Thanks, James Customer Relations Micro Center
Mohammad Khorsheed
a week ago
I seriously recommend Micro center it has a majorty of laptops to choose from + warrantty!
Joe Nocella
9 months ago
I purchased a refurbished laptop 8 months ago and bought a two year warranty. After my son hardly used it all year and now needs it for school, the battery is gone completely. I was told the battery is not covered under warranty. So I bought a laptop with a bad battery and basically got screwed. You'd think someone would have a little compassion and offer a replacement but they can't because they don't even stock the battery. So they sell laptops with bad batteries and do not stock replacements. Real nice business practice.
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Response from the owner - 9 months ago
Hi Joe, I apologize for this frustrating experience. I would love to see what we can do to help. Can you email me at with further details and a copy of this review for my reference? Hope to hear from you soon! Thanks, James Customer Relations Micro Center


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