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Jonathan Schulenberg
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Configuring SNMP on Cisco Prime License Manager & Prime Deployment Manager
Most Cisco Collaboration products that leverage the Cisco VOS platform, such as Unified Communications Manager, include a Serviceability graphical administrative interface. Prime License Manager (PLM, a.k.a. Enterprise License Manager or ELM) does not inclu...
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Jabber File Transfer & Which Extensions to Block
Cisco Jabber provides the ability to send files between users, either peer-to-peer or proxied via the IM&P server when  Managed File Transfer feature  (MFT) is configured. The MFT feature also is required when one or both users are connected using Mobile an...
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Verify that a CA-signed X.509 certificate matches the CSR from your Cisco Collaboration server
The use of Certificate Authority (CA)-signed X.509 (aka TLS or SSL) certificates with Cisco's Collaboration products has risen substantially in the last few years since Cisco Jabber began performing certificate validation, the migration to web-based clients such as Cisco Finesse, and the IT industry woke up on the topic of security. The problem is that many of the certificates being purchased are secretly missing important requirements Cisco included in the Certificate Signing Request (CSR). It's important to verify what you asked for in the CSR actually matches what the CA included in the certificate they issued you.
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Share Your SecureCRT Configuration Between OS X and a Windows Virtual Machine
One of the quintessential tools for a network engineer is SecureCRT from VanDyke Software . Every senior engineer has it and those starting their careers sweat the purchase price before eventually succumbing to the peer pressure. As an engineer uses it they...
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This is a moving example of #Collaboration improving peoples' lives. #DistanceLearning
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Started my week off by meeting #Cisco defect CSCul81569. Apparently, an SDLLinkOOS alarm in CUCM can totally screw over CTI Route Points by erroneously reporting the DN as busy. In this case, it took down several CCX triggers until CUCM was restarted. Fixed in 8.6(2.25900.2), 9.1(2.13049.1) or 10.5(1.11005.1).
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If your G+ feed is feeling cluttered, it's likely because of the proverbial weed known as What's Hot posts. Most search results are providing outdated instructions on fixing this. Here's the current process:
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I use Feedly for contributing to the +Cisco Support Community and and really wish that it supported Safari / OSX Push Notifications so I could see when new threads are created. I recognize there are other ways of achieving this, such as Chrome Notifier, but would prefer to leverage native OSX features vs. running another process in the background. Is this a viable feature to add?
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