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Gary E Walker
Attended Montana State University - Billings
Lived in Billings, MT
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Gary E Walker

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The Hartford insurance company from AARP has the worst customer service ever....   https://www.facebook.com/garEwalk/posts/1079772932038455?pnref=story
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Gary E Walker

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The Hartford Insurance Company through AARP

We have been dealing with "The Hartford" Insurance Company for much too long. We thought we could trust a Company we found through AARP, since we are retired and living on Social Security. We had full coverage on our old vehicle and on 4/17/15 my wife was in an accident. It was report to "The Hartford" and then the fun started. My wife was away from home (2 hours drive) and had to stay with her daughter, I was stuck at home, out in the country, with no car. She had talked to the agent a couple of times, yet there were still mistakes, like after talking with the garage doing the damage evaluation, they still had trouble finding the right garage to call back. After that was taken care of, and the garage sent them the paperwork saying our car was totaled. My wife ended up talking to 4 different people during this process. On 5/1/15 they told her that they would send us an over-night packet, to fill out the paper work and send it back. They told her at that time the amount of the claim check and that they would pay half on a rental car. So, she rented a car and came home to wait for the mail. We got the over-night packet 5 days later. It got sent back in on 5/8/15 and we waited. On Monday 5/11/15 my wife called in to see if they had gotten the returned packet and what the status was. She was told that our agent was on vacation, her supervisor was on vacation, so we would have to wait. She called back later and asked to talk to a supervisor and was given a voice message, she left the message and we have still not heard back from them. Today we received a call from the car rental company telling us that our bill was now over $600 and that the Insurance would only pay $180, and the insurance cancelled further payments on Friday, but they have not contacted us. Still nothing from "The Hartford".
Now what?
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Gary E Walker

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Gary E Walker

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Gary E Walker

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Have him in circles
7 people
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Gary E Walker

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Gary E Walker

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There is nothing about cleaning a bathtub that is easy, and even less about it that's fun. And after all that work, the least it could do is actually be cl
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Have him in circles
7 people
McKinzy Walker's profile photo
MrandMrs Kirkpatrick's profile photo
WillisandLinda Kirkpatrick's profile photo
PatLinda Kirkpatrick's profile photo
Terry Walker's profile photo
Education
  • Montana State University - Billings
    Communication Arts, 1988 - 1990
  • Sheridan College
    General Studies, 1986 - 1988
  • Campbell County High School
    1968 - 1970
  • Sheridan High School
    1966 - 1968
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Male
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Married
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Retired
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Map of the places this user has livedMap of the places this user has livedMap of the places this user has lived
Previously
Billings, MT - Sheridan, WY - Worland, WY - Eugene, OR - Newport, OR - Otis, OR - Washington, D.C. - Honolulu, HI - Gillette, WY
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