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Voice Link of Columbus Inc
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Voice Link is a web-enabled professional answering service providing customer service 24 hours a day, 7 days a week.
Voice Link is a web-enabled professional answering service providing customer service 24 hours a day, 7 days a week.

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Horrible customer service, astronomical rates, and hidden fees are just a few of the most common complaints we hear from business owners who are exploring whether or not they should switch answering services. Here are some sure signs that it’s time to switch to a better answering service:
https://hubs.ly/H09PvF_0
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Forget chocolates and roses this Valentine's Day. The best gifts you can give your customers, your family, and yourself are time and attention. Here's how a live answering service will help you do just that.
https://hubs.ly/H09YMlp0
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2018 is the year for small businesses. Reports show that consumers are increasingly motivated by customer service more than price, and they often believe small businesses can deliver better service.
https://hubs.ly/H09Ghvr0
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Delivering around-the-clock compassionate funeral home services requires support.
If you work in the funeral home industry and are wondering whether an answering service would support you in serving your clients more efficiently, these 5 resources will help:
https://hubs.ly/H09GhrW0
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If you own a small business you most likely need help answering potential and current customers' calls. Should you hire an in-house receptionist or outsource your calls to an answering service? Let’s compare the financial commitment and benefits of each.
https://hubs.ly/H09Gdw10
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A report by the customer intelligence consulting firm Walker reveals that customer service will replace price as the key brand differentiator by 2020. And a study by the Harvard Business Review shows that increasing customer loyalty by just 5% can increase profits from at least 25% to as much as 95%. So what does this mean for your daily business practices in 2018? It means this is an opportunity to honestly evaluate and elevate your customer service interactions across all communication channels.
https://hubs.ly/H09zGnz0
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How your calls are handled makes all the difference in what your customers do next. A recent study shows that after a negative phone experience with a business 74% of people are likely to choose another business, and 70% are likely to complain to friends and family. Can you take that profit risk?
https://hubs.ly/H09zFbC0
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Up to 80% of callers will hang up if they’re sent to voicemail. So how can a small legal practice answer each and every call without sacrificing time for client work? https://hubs.ly/H09wC580
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If you've ever wished you could have a live answering service in place only in case you have to close for bad weather or a disaster, we have a solution for that. Our receptionists answer your calls and attend to your customers while you can't, which saves you valuable time and money when it's time to get back to business.
https://hubs.ly/H09z4bd0
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Many people wonder what the difference is between call centers and answering services. While the terms are often used interchangeably, the process each uses to manage your calls can be quite different.
https://hubs.ly/H09nHNg0
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