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Ray Sands Glass
Auto Glass Shop
Today 8AM–5PM
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3315 Chili Ave Rochester, NY 14624
3315 Chili AvenueUSNew YorkRochester14624
Auto Glass Shop, Glass & Mirror Shop
Auto Glass Shop
Glass & Mirror Shop
Window Tinting Service
Today 8AM–5PM
Tuesday 8AM–5PMWednesday 8AM–5PMThursday 8AM–5PMFriday 8AM–5PMSaturday ClosedSunday ClosedMonday 8AM–5PM
Since 1946, Ray Sands Glass, an independently owned and operated glass retailer, has provided quality automotive replacement glass and residential glass services with the customer in mind.
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Review Summary
24 reviews
5 star
21 reviews
4 star
1 review
3 star
No reviews
2 star
1 review
1 star
1 review
"Mr. Glass not only acknowledged me they were even able to replace my windshield."
"The rear window in my convertible was destroyed."
"Wonderful service from start to finish."
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Michael Vazquez
a month ago
Great service, took less time and money than I had expected.
Response from the owner - a month ago
Hi Michael! We're so glad you had a great experience. Feel free to let us know how we can help you next time!!
Parker Zack
a year ago
GREAT COMPANY, GREAT PEOPLE, GREAT PRODUCTS, GREAT ATTITUDE They came to give me an estimate to replace a large window unit where the seal had failed. The price was much more than a previous small company had charged a few years ago; when I shared that info, they explained to me WHY that was the case, what had transpired in the interim, educating me about different types of glass products, options, characteristics/qualities, prices, etc. The conversation I had with the Sales Manager Jeff was highly educational, enlightening me as to how these old windows fail & some things I can do to help extend the life of the replacement unit, etc. Their technician Frank was very professional, personable, highly experienced & competent, knew exactly what he was doing, & was a fast & efficient worker. On top of that, a very kind & patient person. The day the job was done I was not feeling well & in a lot of pain. As a result, my fuse was very short & I was downright miserable. Not only did the folks at Ray Sands show empathy about my being unwell, but a wonderful gentleman, Dave Burns, actually took the time to CALL ME & follow-up after the job was done to see how I was feeling! Dave compassionately shared some personal information to be of comfort to me & give me hope, which was totally above & beyond the call of duty, restoring my faith in the fact there are still good & wonderful people in this world who CARE & aren't only about the almighty buck. COMPETENCE + CARING is the formula for success in any line of work & the team at Ray Sands Glass have all demonstrated very clearly to me that they are truly & genuinely GOOD PEOPLE, committed to serving all of our window & glass issues with TOTAL SOLUTIONS. Thank you very much, Ray Sands Glass! You will be hearing from me in the future for any/all of my glass-related needs. I recommend this firm most highly & without any reservations whatsoever; Ray Sands Glass' sterling reputation & glowing ratings are all well-earned & deserved.
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Chris Case
2 years ago
My experience with Ray sands Glass was very professional they showed up on time and work was done very fast and efficient. Very nice and i will use them anytime i need glass work done in the future. Thank you Christopher Case
Nick DeLeo
2 years ago
Ray Sands Glass replaced the windshield on my 1997 Jeep Wrangler without using insurance and their price and service were much better than the competition. In addition to this their glass cleaner and Aquapel were purchased to use on my 3 other vehicles. Both of these products were outstanding. I would recommend Ray Sands Glass to anyone who needs their windshield replaced and to use the Aquapel product on their vehicle.
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Mark Seymour
a year ago
Great customer service and at a good price - also let me recommend the AquaPel treatment. Had some freezing rain right after the new windshield with AquaPel, and the ice barely stuck to the glass! Since then, snow has brushed off a lot easier - wonder if they can AquaPel my whole car.......
John C Nespeca's profile photo
John C Nespeca
2 years ago
I have had some bad luck over the years with windshields, having to replace 4 windshields and repair another over the last ten years, but my misfortune turned when I found Ray Sands Glass! I have had nothing but top service and have been there for every single replacement or repair, and would definitely go again! Top service, top quality products, and they handle the insruance claims seemlessly.Having now experienced a out of area national brand glass repair shop's fumbles over a windshield replacement that lasted 7 months before they got it right, Ray Sands Glass is even higher in my book! I don't recommend any place except Ray Sands Glass to anyone!
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Ryan Bilak
2 years ago
I recently picked up some Aquapel from Ray Sands Glass and its absolutely fantastic! Before I had put it on my windshield I could barely see through it during heavy rain or snow and was actually about to buy a new set of wipers. One application of Aquapel and its like a completely different driving experience! I have used Rain-X a ton in the past as well but it is nothing compared to Aquapel.
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Timothy Tredwell
a year ago
had my insurance claim sent to Ray sands called to make an appointment was told I would get a call back this cycle repeated three times over four days. Called Mr Glass and they took me in same day. FYI if you still have me down for an appointment or a call back you can go ahead and cancel it. Mr. Glass not only acknowledged me they were even able to replace my windshield.


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