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Ray Sands Glass
Auto Glass Shop
Today 8AM–5PM
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Ray Sands Glass

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Ray Sands Glass

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Contact Information
Map of the business location
3315 Chili Ave Rochester, NY 14624
3315 Chili AvenueUSNew YorkRochester14624
(585) 889-2876raysandsglass.com
Auto Glass Shop, Glass & Mirror Shop
Auto Glass Shop
Glass & Mirror Shop
Window Tinting Service
Today 8AM–5PM
Friday 8AM–5PMSaturday ClosedSunday ClosedMonday 8AM–5PMTuesday 8AM–5PMWednesday 8AM–5PMThursday 8AM–5PM
Since 1946, Ray Sands Glass, an independently owned and operated glass retailer, has provided quality automotive replacement glass and residential glass services with the customer in mind.
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Review Summary
4.7
25 reviews
5 star
21 reviews
4 star
1 review
3 star
No reviews
2 star
1 review
1 star
1 review
"Mr. Glass not only acknowledged me they were even able to replace my windshield."
"The rear window in my convertible was destroyed."
"Our windshied was cracked the day before heading out for a family vacation."
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Brittany Drexler's profile photo
Brittany Drexler
in the last week
Had a small rock chip and crack the windshield. Made a claim through our insurance since it's got full coverage, chose Ray Sands as our repair option. I called them the next morning to schedule it...they were here at my home within the expected time frame, only 30 mins to change out the window and they transferred everything (registration and inspection stickers and EZ Pass) for us so nicely! Technician was kind and knew what he was doing for sure! Thank you!
Response from the owner - in the last week
Thank you for the positive feedback on your experience! We strive for high standards in customer satisfaction here at Ray Sands Glass and are delighted by the review. Please do not hesitate to contact us in the future for any glass needs.
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Mark Seymour
a year ago
Great customer service and at a good price - also let me recommend the AquaPel treatment. Had some freezing rain right after the new windshield with AquaPel, and the ice barely stuck to the glass! Since then, snow has brushed off a lot easier - wonder if they can AquaPel my whole car.......
Eric Crosby's profile photo
Eric Crosby
2 years ago
When I purchased my Car I noticed the Headlights were faded. After doing research online and seeing all the products that didnt work I came across Ray Sands. I picked up the phone and gave them a call. I got an appointment for the weekend and took my car in to get the Britelite Headlight Restoration. After they were done and I saw my headlights I couldnt beleive my eyes. They were brand new and they were 100% brighter at night. If you have the same problem as I did dont waste your time pick up the phone and make an appointment. Its quick and your headlights will look better than new.
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Chris Case's profile photo
Chris Case
2 years ago
My experience with Ray sands Glass was very professional they showed up on time and work was done very fast and efficient. Very nice and i will use them anytime i need glass work done in the future. Thank you Christopher Case
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Michael Vazquez
3 months ago
Great service, took less time and money than I had expected.
Response from the owner - 3 months ago
Hi Michael! We're so glad you had a great experience. Feel free to let us know how we can help you next time!!
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Parker Zack
a year ago
GREAT COMPANY, GREAT PEOPLE, GREAT PRODUCTS, GREAT ATTITUDE They came to give me an estimate to replace a large window unit where the seal had failed. The price was much more than a previous small company had charged a few years ago; when I shared that info, they explained to me WHY that was the case, what had transpired in the interim, educating me about different types of glass products, options, characteristics/qualities, prices, etc. The conversation I had with the Sales Manager Jeff was highly educational, enlightening me as to how these old windows fail & some things I can do to help extend the life of the replacement unit, etc. Their technician Frank was very professional, personable, highly experienced & competent, knew exactly what he was doing, & was a fast & efficient worker. On top of that, a very kind & patient person. The day the job was done I was not feeling well & in a lot of pain. As a result, my fuse was very short & I was downright miserable. Not only did the folks at Ray Sands show empathy about my being unwell, but a wonderful gentleman, Dave Burns, actually took the time to CALL ME & follow-up after the job was done to see how I was feeling! Dave compassionately shared some personal information to be of comfort to me & give me hope, which was totally above & beyond the call of duty, restoring my faith in the fact there are still good & wonderful people in this world who CARE & aren't only about the almighty buck. COMPETENCE + CARING is the formula for success in any line of work & the team at Ray Sands Glass have all demonstrated very clearly to me that they are truly & genuinely GOOD PEOPLE, committed to serving all of our window & glass issues with TOTAL SOLUTIONS. Thank you very much, Ray Sands Glass! You will be hearing from me in the future for any/all of my glass-related needs. I recommend this firm most highly & without any reservations whatsoever; Ray Sands Glass' sterling reputation & glowing ratings are all well-earned & deserved.
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John C Nespeca's profile photo
John C Nespeca
2 years ago
I have had some bad luck over the years with windshields, having to replace 4 windshields and repair another over the last ten years, but my misfortune turned when I found Ray Sands Glass! I have had nothing but top service and have been there for every single replacement or repair, and would definitely go again! Top service, top quality products, and they handle the insruance claims seemlessly.Having now experienced a out of area national brand glass repair shop's fumbles over a windshield replacement that lasted 7 months before they got it right, Ray Sands Glass is even higher in my book! I don't recommend any place except Ray Sands Glass to anyone!
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Ryan Bilak's profile photo
Ryan Bilak
2 years ago
I recently picked up some Aquapel from Ray Sands Glass and its absolutely fantastic! Before I had put it on my windshield I could barely see through it during heavy rain or snow and was actually about to buy a new set of wipers. One application of Aquapel and its like a completely different driving experience! I have used Rain-X a ton in the past as well but it is nothing compared to Aquapel.