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Grand Palladium Kantenah Resort & Spa
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We are very proud to receive the prestigious "2014 Award of Excellence" given by Booking.com
All your comments place our hotels among the best ones in the paradise of the Riviera Maya! Thank you very much! :)

Estamos muy orgullosos de recibir los prestigiosos premios "2014 Award of Excellence" otorgados por Booking.com
¡Vuestros comentarios sitúan nuestros hoteles entre los mejores en el paraíso de Riviera Maya! ¡Muchas gracias! :)
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Wishing a holidays? Special offer for only FANS!
Book this weekend and take advantage of an extra 15% DISCOUNT with the promo code PHGSM2015 -> bit.ly/1COLkJP

¿Con ganas de vacaciones? ¡Oferta solo para FANS! 
Reserva este fin de semana y aprovéchate de un 15% DESCUENTO extra con el promo code PHGSM2015 -> bit.ly/1COLkJP
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FANS ONLY! Book your holidays this weekend and get an extra 15% DISCOUNT with the promo code PHGSM2015 -> bit.ly/1AxLJeT

¡SOLO FANS! Reserva tus vacaciones este fin de semana y obtén un 15% de DESCUENTO extra con el promo code PHGSM2015: bit.ly/1AxLJeT
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It's finally Friday! Take advantage of an extra 15% DISCOUNT when booking your holidays with the promo code PHGSM2015 this weekend. FANS ONLY! -> bit.ly/1AxLJeT


¡Por fin es viernes! Aprovéchate de un 15% de DESCUENTO extra al reservar tus vacaciones con el código PHGSM2015 este fin de semana. ¡SOLO FANS! -> bit.ly/1AxLJeT
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Did you get a Caribbean holidays as a Christmas present? Don't wait anymore! Book this weekend using the promo code PGHSM2015 and get an extra 15% DISCOUNT -> bit.ly/1AxLJeT FANS ONLY!

¿Has recibido unas vacaciones en el Caribe como regalo? ¡No esperes más! Reserva este fin de semana con el promo code PGHSM2015 y obtén un 15% de DESCUENTO extra -> bit.ly/1AxLJeT ¡SOLO FANS!
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FANS ONLY! 
Use the promo code PGHSM2015 by booking your holidays during this weekend and get an extra 15% DISCOUNT! Check out all our offers and travel until December 31, 2015 -> bit.ly/1COLkJP

¡SOLO FANS!
Usa el promo code PHGSM2015 al reservar tus vacaciones durante este fin de semana y obtén un 15% DESCUENTO extra. Consulta todas nuestras ofertas y viaja hasta el 31 diciembre 2015 -> bit.ly/1COLkJP
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que playa tan maravillosa
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Have them in circles
229 people
Ibiza and Formentera Ltd's profile photo
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Don't miss out our romantic experiences! <3
Surprise your beloved one and make this #ValentinesDay unforgettable. 
Ask our staff for more info.

¡No te pierdas nuestras experiencias románticas! <3
Sorprende a tu pareja y haz que este #SanValentín sea inolvidable.
Consulta a nuestro personal para más información.
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FANS ONLY! :)
Book your holidays this weekend and get an extra 15% DISCOUNT with the promo code PHGSM2015 -> bit.ly/1AxLJeT


¡SOLO FANS! :)
Reserva tus vacaciones este fin de semana y obtén un 15% de DESCUENTO extra con el promo code PHGSM2015 ->  bit.ly/1AxLJeT
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If you are enjoying your holidays at the #GrandPalladium Riviera Resort & Spa, don't miss out this opportunity!
We invite you today to the press conference of the Jamaican group "The Original Wailers" with Al Anderson, lead guitarist that worked together with the legendary Bob Marley. 

Time: 5.00 pm - Free entrance! 

Si estás disfrutando de tus vacaciones en el #GrandPalladium Riviera Resort & Spa, ¡no te pierdas esta oportunidad!
Te invitamos hoy a la conferencia de prensa del grupo jamaicano "The Original Wailers" con Al Anderson, guitarrista líder que trabajó con el el legendario Bob Marley.

Hora: 5.00 pm - Entrada gratuita
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FANS ONLY! Enjoy this year your holidays at Palladium Hotels & Resorts.
Book now and get an extra 15% DISCOUNT using the promo code PHGSM2015 -> bit.ly/1AxLJeT

¡SOLO FANS! Disfruta este año de unas vacaciones en Palladium Hotels & Resorts.
Reserva ahora y obtén un 15% de DESCUENTO extra usando el promo code PHGSM2015 -> bit.ly/1AxLJeT
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FANS ONLY! Promo code: PHGSM2015
Book your next holidays now and get an extra 15% DISCOUNT! 
Travel until December 31, 2015 -> bit.ly/1AxLJeT

¡SOLO FANS! Promo code: PHGSM2015
Reserva ya tus próximas vacaciones y obtén un 15% DESCUENTO extra.
Viaja hasta el 31 diciembre 2015 -> bit.ly/1AxLJeT
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FANS ONLY! Promo code: PHGSM2015
Book your next holidays now and get an extra 15% DISCOUNT!
Travel until December 31, 2015 -> bit.ly/1AxLJeT

¡SOLO FANS! Promo code: PHGSM2015
Reserva ya tus próximas vacaciones y obtén un 15% DESCUENTO extra. 
Viaja hasta el 31 diciembre 2015 -> bit.ly/1AxLJeT
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Contact Information
Map of the business location
Carretera ChetumaL-Puerto Juárez Km. 256-100 Solidaridad 77710 Playa del Carmen, Q.R., Mexico
Carretera ChetumaL-Puerto Juárez Km. 256-100MXQuintana RooPlaya del Carmen77710
+52 984 877 2100palladiumhotelgroup.com
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Have them in circles
229 people
Ibiza and Formentera Ltd's profile photo
Jesús Eleazar Contreras Mendoza's profile photo
The Royal Suites Yucatan by Palladium's profile photo
Goleisurejobs.com's profile photo
Ushuaïa Ibiza Beach Hotel's profile photo
ROMINA FERRER's profile photo
Yamileth fallas Carvajar's profile photo
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Lori Johnson
2 months ago
Beautiful grounds but rooms are shabby. We had a family of five and had booked a mini suite~ two beds and a sleeper sofa. Upon check in we were given a king size bed and one loveseat size sleeper. After explaining and needing to prove with documentation that this was not the room we had reserved and would not work, we were given a room with two small double beds and a twin size sleeper sofa which had stained brown foam coming out of it when you opened it. The beds were small doubles and very hard. I was really disappointed and felt like we had just checked into a cheap truck stop. This place could be amazing if they would just upgrade their beds, pillows and linens to white duvets or coverlets instead of the worn ugly bedspreads that appeared to be over thirty years old. The sofa was also very old circa 1980's and needed to be replaced. The rest of the room was nice. The grounds and pools were beautiful. The entertainment was too trashy for me (men dressed like dogs pretending that they were ejaculating with a squirt gun while humping someone?!!) and lots of men in drag acting very sexual while doing shows and tequila tastings by the pool. If you like nice linens and comfortable beds find another resort! If all that you care about are beautiful grounds than this is the place for you.
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Response from the owner - 2 months ago
Dear Lori Johnson, thank you very much for takin time to share us your feedback with us. We sincerely regret that your stay was less than satisfactory at the resort due to the issues highlighted. Our management team has noted your feedback so that we can share with our teams to improve our services at the resort. Should we be able to assist you in any way, please do not hesitate to contact us in the future. Sergio Bermejo. Social Media.
Cindy Naismith
3 months ago
Grounds are beautiful. Rooms were large and clean. Staff are very nice. Was disappointed with the drinks as I was hoping for tropical drinks made with fresh fruit and most cocktails are made with a frozen slushie mix like the kind I get at the gas station. The only fresh fruit when we were there was pineapple, cantelope, honey dew and watermelon so nothing new to try. The food was ok but as I don't eat shell fish or pork it was rather limited. They seem to put ham and bacon in the majority of foods. They have no idea how to cook bacon (my husband eats it) and instead of crispy it was limp and yucky. We we went (May /14) we were told there was no limit on al a cartes which was great. There was no para sailing which we were looking forward too. The only kayaks I saw in the week we were there was 2 in the main pool. I was told horse back riding was included but no one knew what I was talking about when I asked. The resort is huge and easy to get around with all the tram cars. The best pool was at our resort but we went to the White Sands one day and the pool had algae all around the walls. Some of the smaller ones did too. The Japanese restaurant was good, nice show while cooking the food at your table. The Italian restaurant had tiny portions and was tasteless. The beach bar (24 hr) was really good and ate there multiple times. They had a BBQ on the beach and the food was excellent. Lots of variety. Lots of iguanans which was cool as they eat misquitos. Didn't get a simgle bite the whole week. Nice spa and they offer massages on the beach. They have a kiddie pool with slides and waterfall for the young kids but won't let the adults in (that was disappointing) Even with the lack of fruity drinks and limited menu (for me) I would go back. There are 5 resorts within the Paladium and after seeing all of them I would stay in the Kantenah again if I went back. We did have a few things stolen (medicines) so make sure to use the safe in the room.
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Britt Phillips
7 months ago
Please keep in mind throughout this review that we paid extra for the ROYAL service. First the bad: 1) The Royal rooms are shabby. They advertise a memory foam mattress, but we had a sad, old mattress that had a memory foam topper on it, the shower head was broken and the window in the bathroom leaked when it rained, 2) the mini bar that was advertised to be unlimited, customizable and loaded with snacks, however the staff never got our customization correct in 6 days, they only filled it once per day and you couldn't call to get more, and the only snacks they had were 2 small packages of peanuts per day, 3) don't go thinking that you will get top-shelf booze just because you upgraded to the Royal package, the booze in the room and at the royal pool was all poor-quality, 4) there is nothing to eat on the entire property between 11am to 1pm and from 5pm-7pm; all of the buffets are closed, 5) the concierge staff for the Royal upgrade was not very helpful: we asked them to make sure we had a taxi called and waiting for us in the morning and we had to wait 30 minutes after we arrived in the lobby, 6) the food is horrible everywhere: we tried the buffets and 4 of the ala carte restaurants and they were all bad, 7) the beach is pretty far from everywhere! The good: The Royal pool was nice and, on the whole, the staff was nice. I will definitely stay somewhere else when I go back to The Riviera Maya!
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Anthony Woods
11 months ago
Over priced! All the rooms are very far from the beach, pool area, etc! The food sucked. The place is too crowded. We canceled the remaining of our reservation and went down the street to a placed called Villa Akumla and loved every minute. The only regret is we didn't cancel sooner! Oh and the staff remind me of Playa Del Carmen shop workers simply waiting around for tips and at night the shops trying to hustle their junk on you.
Alana Brill
3 months ago
This is an amazing resort with incredible infrastructions everywhere you go!! The staff were extremely friendly and efficient. The food was good (not entirely great) The rooms were beautiful but they could use an update. The cleaners did a great job daily and we're respectful of our things. The whole resort, inside and out, was incredible and very well maintained. The drinks/cocktails & beverages were amazingly delicious and they had lots of variety to chose from. I highly recommend this resort to anyone who owns a good pair of walking shoes or sandals, because this resort is HUGE with lots to explore and discover!!
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romeo serban
a month ago
I have only 3 words to describe it: OVERPRICED, OUTDATED NOT A 5 STARS RESORT. PERIOD.
Mariah Jones
4 months ago
Overpriced!!! We came here on a time share and still paid full price as if we didn't have one and explained it was for the all inclusive which we found was bull when we talked to other visitors there. The food was horrible and the drinks were always weak. My whole family had an upset stomach. The staff was a mix of friendly and extremely rude. The rooms were no better than your average motel rooms and the beds were hard as rocks. We have been to many Mexican resorts and this was the worst by far. We will not be traveling here again!
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Guillaume Haeringer
4 months ago
Overpriced. Premises are nice. Food is of poor quality. This is NOT for families : the extra beds for the kids is just a sofa-bed of poor quality (and activities for kids are jept at the minimal level). There are thefts, it's important to use the safes in the room.