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Sixt rent a car
Car Rental Agency
Today 6:00 am – 10:00 pm
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Sixt rent a car

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5253 Old Dowd Road #6, Charlotte, NC 28208, United States
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5253 Old Dowd Rd #6 Charlotte, NC 28208
5253 Old Dowd Road #6USNorth CarolinaCharlotte28208
(704) 405-1216sixt.com
Car Rental AgencyToday 6:00 am – 10:00 pm
Monday 6:00 am – 10:00 pmTuesday 6:00 am – 10:00 pmWednesday 6:00 am – 10:00 pmThursday 6:00 am – 10:00 pmFriday 6:00 am – 10:00 pmSaturday 6:00 am – 10:00 pmSunday 6:00 am – 10:00 pm
Welcome to Sixt rent a car Charlotte Airport! We offer a wide range of vehicles in Charlotte making it easy to drive no matter what your travel plans are.
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Review Summary
2.4
8 reviews
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1 review
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1 star
6 reviews
"I had the worst rental car experience with these people."
2 reviewers
"Great experience, great prices!"
"Their customer service is a joke!"
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Vickie Devaney
in the last week
I had a good experience , not real convenient to airport and return was confusing also was charged more than I agreed to online... not a lot but just thought that was strange however I would use them again vehicle clean and good prices
Nick D
4 months ago
CHECK YOUR CREDIT CARD STATEMENT These guys charged my credit card twice for the same transaction. I had to call more than 10 times in order to speak to someone about this issue. They were completely careless and irresponsible. They made it extremely difficult to get a refund. I STILL have not gotten a refund. I highly recommend NOT using Sixt. Afterall, you never know how many times they will charge your card and scam you!!
Hadji Chanca
10 months ago
The staff here is pleasant enough, and tries hard, but a rental car company MUST invest actual money into their primary asset, the rental cars. After a decent first experience, I was very pleased given the price and have since rented through them multiple times. However, each time the experience gets worse and worse and this most recent rental will likely be my last. My first rental from this location was not without incident, but pretty par for the course when compared against Enterprise or Hertz (far subpar to Avis or National though). I was assigned what appeared to be a newer Nissan Atima (due to the temporary tag on the back), which other than some very deep and large keyed marks on the body, appeared to be in good shape. Imagine my surprise when I cranked the car up and saw that it had 43,000 miles on it! However, for the most part, other than a buzzing speaker (for which they were not willing to swap the car out), it drove like new and had no major problems. On my second rental, due to a shortage of cars, I was assigned a non-current model year Kia Optima. Unfortunately this car had a cracked windshield, terribly stained seats, bone dry windshield washer fluid reserve, 44,000 miles (also with a temporary tag on the back), and completely bald front tires. As there was nothing else available, I took it, however it certainly made driving in the rain tricky. The maintenance and cleanliness issues aside, the car was actually a pleasant car to drive especially to have such high miles. On my third and current rental, I was again assigned the same Kia Optima with the same dirty interior, same cracked windshield, and same bald tires. I tried swapping this vehicle out a few different times due to the hazardous tires, but each car offered was worse. A Nissan Sentra and a 2011 [or older] Ford Taurus (can tell by the interior) with 60k miles, a broken driver's seatback that would shift positions each time you braked, and a steering wheel that could not possibly have been connected to the front wheels. Each time I decided to keep the Optima as it was the lesser of the evils. However, today I noticed that the nylon thread cords were starting to show through the front tires, so immediately I took it to the location to swap it out as they are no longer safe in any sense of the word, or legal. Their systems were down so the agent initially claimed she could not swap the vehicle out for me, but after insisting to her that the tires are merely miles away from a blowout and are neither safe nor legal, she swapped me into a base model 2012 [or older] Ford Fusion which I immediately refused. I did not even check the mileage, but it also had a temporary tag. I requested the NIssan Maxima or Ford Escape that were sitting on the lot and was flat out refused both. Eventually I was assigned a 2014 Volkswagen Jetta S which is absolutely bare bones with an anemic engine, NO cruise control, extremely limited audio inputs, and a half tank of gas. Interestingly enough, this car only has 6,000 miles on it and Pennsylvania plates. The lack of maintenance of the vehicles aside (bald tires, empty washer fluid, damages, etc), the most concerning thing with this location is that they are clearly buying high mileage used cars (according to a decal on the Ford Escape at least some of their cars come from an Auction Yard in Philadelphia) and renting them out. I would expect this from a company such Rent-A-Wreck or perhaps a small European franchised location operating in Israel/Cyprus, but this is absolutely not acceptable, even for a franchised location, if this location is going to fly the Sixt flag in the US. The temporary tags on the cars state that the Franchisee for this location is East Coast Car Rental LLC based in Greenville, SC. The registration documents for the Jetta that I currently have state that the car is registered to East Coast Car Rental LLC in Pennsylvania. I cannot find information on this company in either location.
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Nikki Legacy
2 months ago
Great experience, great prices!
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B M929B
5 months ago
Don't rent from this place! I had the worst rental car experience with these people. I had a reservation for the Tampa, FL location. My flight was delayed 1 hour from take off and then we had to wait on the tarmac for 20 minutes once arriving in Tampa. My reservation was for 10 am. They cancelled my reservation because they said I was 30 minutes late! We arrived at the rental location (off site) at 12:33 pm. They told me there was a 2 hour window that I had to pick up my rental or my reservation would be cancelled. I have never heard of this and they were unable to show me where this "policy" was supposedly written. Their customer service is a joke! NOBODY from my company will use Sixt rental company again. I will stick with Alamo or Hertz!
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Jon Collins
7 months ago
Terrible excuse for a rental car agency, I am used to the others, where you get in your car and drive away. Here we had to wait for a mini-van as the shuttle bus, then forever to get our car "ready" I waited while they cleaned it? sounds crazy, but from baggage claim to me driving away from their office it was 2 full hours!!! That can ruin plans real quick, then they tried to scam me by overcharging me, saying hotwire didn't pay them, not true, so I stopped their payment on my CC, this was after arguing with them and them agreeing to refund the money, they flat out lied !
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Cameron Poe
10 months ago
This was the worst rental experience I have ever had. I started out with one car that had such bad alignment I couldn't even stay in one lane on the highway, I finally got off the highway called the agency and they had to bring me another car. The second car they brought me had an illegal temporary tag on it that they altered the month to read June (6) instead of May (5) which was blatantly done with a sharpie marker. The car was filthy, had red staining on the backseat and holes in the windshield.
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Gonzalo Garcia
3 months ago
Old and squeaky car, took for ever to pick us up at the airport, impossible to connect with them over the phone... Total mess