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Chase Arbor Apartments
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1500 Chase Arbor Common Virginia Beach, VA 23462
1500 Chase Arbor CommonUSVAVirginia Beach23462
(757) 495-9800chasearborapts.com
ApartmentsToday Closed
Monday 9:00 am – 6:00 pmTuesday 9:00 am – 6:00 pmWednesday 9:00 am – 6:00 pmThursday 9:00 am – 6:00 pmFriday 9:00 am – 6:00 pmSaturday 10:00 am – 5:00 pmSunday Closed
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Review Summary
2.1
15 reviews
5 star
1 review
4 star
2 reviews
3 star
1 review
2 star
2 reviews
1 star
9 reviews
People talk about maintenance crew, located minutes, assigned parking, new management and water bill
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Samantha Southall
reviewed 5 months ago
I would like to say since day one of setting foot in our apartment Will (maintenance) has been there for us. From meeting him for the 1st time as he installed a new dishwasher, to stopping by 10 minutes after he was due to get off of work and fixing our hot water, he has always been the man we can depend on whenever an issue arises. His kind and courteous manner makes him a pleasure to be around and his hard work ethic is something you do not receive from just anyone. I just wanted to bring this to your attention so he could receive the recognition a hard working employee deserves. Haddy & Southall
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briana O
reviewed 6 months ago
I would like to start off by saying I have tried to give this apartment complex and its management the benefit of the doubt! I have lived here since Feb 13 and have lived here long enough to see the good the bad and the ugly. The Good is the maintenance guys they are awesome! No complaints what so ever about them! So friendly and get stuff done the right way. The Bad is the girls in the office, They are so selfish and only care about themselves and making money. The Ugly is the management period, and the quality of the apartments themselves. They are re-doing the main office, but they wont re-do the apartments and make their current residents happy? Pathetic is what i call it. They are making the outside look better to draw in new residents. STAY AWAY!!!! I would never want my worst nightmare to live here. SO MANY bugs, and the fleas are so bad in the grass here! The dog poop is terrible, and the dumpsters always over flow. The ladies in the office take their sweet time writing up maintenance requests. Its time to renew my lease and I am doing all in my power not too. My ice maker hasnt worked since i moved in, both my room and bathroom doors are busted so i cant shut and lock them. The carpets were trashed when i moved in and they said that they would be replaced asap! Haha what a joke. My washer doesn't work it shakes uncontrollably bad, and the dryer well you have to start it like 4 times to dry a small load. The seals on the doors and windows does not exist. My neighbor has been in and out of jail 3 or 4 times for beating his fiance and also have had cops in and out a lot. There were two fire trucks like six cops and an ambulance a couple weeks ago because he hit a woman and made her have a seizure.. He has people in and out at all hours of the night and they are very loud WEEKNIGHTS late at night when i work the next day! The office staff have not done anything about it, they tell me over and over that they cannot.. What a major joke. All appliances are so old they barely work.. Parking, well they tow you if youre too close to the line.. Need i go on.?
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Justin Mathena
reviewed 8 months ago
Worst complex I've ever seen. Raises bills randomly. Non-existent help. They even write false customer reviews on different rating sites.
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ArC Angell
reviewed 4 months ago
Be advised they send any bill remaining on the apartment, straight to collections. They do not contact you in anyway shape for form. I left, paid everything owed at the time, of my last day. 4 weeks later collections calls to "resolve" a water bill. The management here has changed out so many times, they rarely know what is going on. I would not recommend this place to anyone.
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amber edsall
reviewed 9 months ago
I have been living here for a few months, and besides the clueless front Office Staff and Leasing Agents, this place is great. Air conditioning went out one night, and maintenance was there to fix it first thing the next morning. One of our faucets was leaking all over the bathroom vanity. That was replaced about 2 days after we called about it. Neighbors are friendly, and Management has been seen picking up trash around the facility. They told us there is supposed to be renovations within the next year for the Kitchens in all the apartments. Did not see anything wrong, no bugs, nothing out of the ordinary wrong with our apartment minus the sink which was fixed. People who are complaining on here are the ones who complain as soon as they have or see a problem, rather than just addressing it. I would recommend this place to whoever is looking in the Virginia Beach area.
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Lonnie Lewis
reviewed 2 years ago
RENTER BEWARE.....THIS PLACE IS A REAL DUMP....THEY GET YOU INTO A LONG LEASE AND REFUSE TO MAKE NECESSARY REPAIRS TIMELY....STAFF IS A REAL WORK OF ART...OUTDATED APARTMENTS WITH NO LUXURY...MISMATCHED APPLIANCES....DO NOT BE FOOLED BY MODEL....MOVE SOMEWHERE ELSE!