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Serafina Broadway
Italian Restaurant$$
Today 7:00 am – 12:00 am
Contact Information
Dream New York 210 W 55th St New York, NY 10019
210 West 55th StreetUSNew YorkNew York10019
$$Italian Restaurant, Pizza Restaurant
Italian Restaurant
Pizza Restaurant
Today 7:00 am – 12:00 am
Monday 7:00 am – 12:00 amTuesday 7:00 am – 12:00 amWednesday 7:00 am – 12:00 amThursday 7:00 am – 12:00 amFriday 7:00 am – 1:00 amSaturday 7:00 am – 1:00 amSunday 7:00 am – 12:00 am
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Review Summary
53 reviews
5 star
11 reviews
4 star
17 reviews
3 star
13 reviews
2 star
6 reviews
1 star
6 reviews
Pizza & traditional pastas plus brunch at an outpost of a local Italian chain in the Dream Hotel.- Google
"Chain of Italian restaurants with reliably good food."
"A great place to go with a large group."
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All reviews
Pipe Garcia-Ocasio's profile photo
Pipe Garcia-Ocasio
2 months ago
Everything went fine until I receive my check. The waitress want to charge a 20% service charge for a table of 4. I redo my calculation to give my customary 15%. Then the same waitress went after me to reclaim his "20% service charge". I told him that the service is optional for a group of four or less and I pay what I consider was fair for the service delivered. He told me that the charge had to be paid since its was in the check. Then I told him to call his manager. The manager sort thing out at least but after the bad purge and experience with this establishment. I wouldn't recommend.
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Stephanie Harrington
2 months ago
I ate here twice on my trip to NYC, and the food was okay but the service was terrible. They hate tourists and it took 20 minutes to get a glass of wine. The lobster ravioli is the best thing on the menu but eating here will take up 2-3 hours and the waiters are rude and mean. If you can't speak Italian to order your food correctly then you will be mocked by the staff.
NaShawn Taylor's profile photo
NaShawn Taylor
7 months ago
I was able to enjoy the Innamora Lobster with a V.S.O.P. for my drink. all of it was a pleasure to my tongue. A must try when on Broadway.
Brian M. Salazar's profile photo
Brian M. Salazar
in the last week
Great dining experience. The far falle limoncello was amazing and the souffle heavenly. I would definitely would return. Julio wasn't bad and tipping of 20% is standard in NYC. Although we hesitated coming here due to the low reviews, we're glad we came.
Becky Curran's profile photo
Becky Curran
3 weeks ago
A great place to go with a large group. They have a lot of seating options. They have good wine, coffee, and really attentive waitstaff.
Alexis Johnson's profile photo
Alexis Johnson
7 months ago
One word: Julio. I received the WORST service I've EVER experienced at the Serafina on W 55th St. After waiting for 15 minutes to be spoken to, and having to ask a DIFFERENT waiter to locate our assigned one (Julio), Julio had the NERVE to have an attitude with my table. He persisted to ignore us throughout our meal, and after signing my receipt with no tip, Julio CHASED--yes, CHASED--us outside the restaurant. He proceeded to get in my face and scold me for not tipping him. As a visitor from the Midwest, I am disturbed by this common culture of assuming that I am required to tip when it's not presented that way on the receipt or even if the service is bad. WORST SERVICE EVER. DON'T DINE HERE.
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Sizhe Tong
a month ago
The service is so bad! The waiters want get 20% service charges. After I payed 15% tips, the waiter told 'You should pay more! '
AUBREY FLYNN's profile photo
5 months ago
Great calamari. Nice outside seating in warm weather.