Paradisus Palma Real Resort All Inclusive's profile photo
Paradisus Palma Real Resort All Inclusive
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Playa de Bávaro Av. Alemanio Punta Cana 23000, Dominican Republic
Av. AlemanioDOLa AltagraciaPunta Cana23000
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Booking links sponsored. $639 incl taxes & fees
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Review Summary
73 reviews
5 star
52 reviews
4 star
11 reviews
3 star
7 reviews
2 star
2 reviews
1 star
2 reviews
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cavan miller's profile photo
cavan miller
a week ago
The best time to leave is in 10 degree weather. This is no different for this amazing hotel. There are just one thing I do not recommend. One. Dolphin explorer. Ya really wanna know? Go there. Or just read its reviews. And don't go. I personally had a great time. The only lines there are are for excursions, such as parasailing, boating, etc. the ocean is incredible. The pools are great. Need to go somewhere? Golf carts go around the resort at almost any time you need it. Also there is-oh that one is a surprise. And the oh surprise also. Just go and you will see. P.S. The surprises are good ones.
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Seth Waller
7 months ago
Probably deserves 2 stars, but so many other reviewers gave 5 stars I have to try to balance the average. If you're considering this resort, please read some of the other lower-rated reviews on this site. At best the resort is average, but we paid for all-inclusive 5-star. Food was fair, people were friendly, unfortunately not terribly competent. Pool closes at 7PM, but music stays rocking (loudly) until 10 PM. Butler stocks bar on 2nd day and never returns. Everyone speaks Spanish, and the answering machine is in French. Jacuzzi on the balcony flooded the balcony before the pump broke altogether. Showed the maids that someone had taken the English pages out of our hotel guide (the book that shows you services, restaurants, etc.), so they took the guide away and didn't bring one back. I've heard GREAT things about the DR, so I can only conclude that I picked the wrong resort.
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Nelly Soto
5 months ago
the best vacation we had, my husband and I are so pleased to choose this resort to spend 8 days , the staff so friendly, every day activities, zumba, salsa, bachata, shows every night and our dance at the end, food was good, drinks as much you can, I would go back again.
Ryan Welborn's profile photo
Ryan Welborn
9 months ago
The beach is by far the most beautiful one I've ever seen. We really enjoyed the scenery, however the service was not quite as good as the Paradisus La Perla we stayed in in Mexico. The food was very good and the resort is beautiful but my only complaint was the friendliness of some of the staff. It seemed like a few of them held a bit of disdain for anyone who wasn't fluent in spanish. I will say that the bartender at "M-Bar" -Victor (can't remember his last time - Medina or something like that) was exceptional! Me and my wife actually went to that bar almost every night because of him - his drinks were the best we had down there and he made it impossible not to enjoy ourselves! When you go make sure and have one of his margaritas or mojitos! Excelente'!
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Cathleen Stevens
3 weeks ago
This was our first time as Paradisus but it will not be our last. We had the most wonderful vacation ever. They resort is gorgeous, the food is delicious and the waiter, bartenders, etc. could not be more accommodating. The beach is beautiful. I had read from other reviews that the staff was rude and our experience was just the opposite. People could not have been nicer. Can't wait until we can get back there.
Kathy Slayton
6 months ago
This was our first all-inclusive resort to visit. The grounds and buildings are beautiful. The pools are stunning. Our suite was absolutely perfect! The housekeeping was great too. That's the positive for this resort. Very few of the employees speak fluent English so, if you don't speak Spanish, you may not be able to get information or directions very easily. It took over an hour to check in. We were with a fairly large group (over a 100) that had reserved the resort months in advance. However, there was only one person assigned to check us in. The wait time would have been more bearable but, since the lobby and the main facility is open--air, it was very hot and miserable! When we finally received our room assignment we asked for directions to the room. After lots of hand waving and pointing, we decided to just try to find it on our own. After several wrong turns down different paths, we did find our room. We were hungry and learned that the 'buffet' was always open. So, to the buffet we went. I really can't say exactly what we ate because nothing looked like anything we had ever eaten before. Most of the dishes were identified but, they didn't look or taste like anything we were familiar with. All the breads were cold and hard. The butter was very soft since it was not kept cool but, the rolls were more like rocks. The dessert table was really pretty but, again, basically lots of different colors with little or no taste. Serving size was approximately one inch squares but, of course, you could eat all you wanted. Drinks were served quickly after being seated but, refills were basically non-existent. If you were fortunate enough to flag someone down, you might get a refill but, couldn't count on it. Most everything to drink was lukewarm, coffee, tea, soft drinks and water all were just lukewarm - very little ice was in the cold drinks. The excursions were not outlined very well and since we had trouble understanding the activities man assigned to our group we didn't have much luck. We asked to go shopping at the mall right outside the resort and he wave his hands a lot and said, free transportation, two plazas. After agreeing we were taken to a small cigar and souvennier store. We then boarded the van again and were taken down the street just a few blocks to another small cigar and souvennier store - exactly like the first one. We passed the mall going and coming but, never stopped there. The group we were with offered a beach, snorkeling excursion. The first night we set the alarm but, it didn't work so, we missed the first day. The next day, we called the main desk and asked for a 7 a.m. wake up call. The clerk repeated 7 a.m. about 3 times then asked if wanted a second call ten min. later. We agreed and went to bed assured we would receive the call. The wake up call came at 8:45 - too late for us to go on the excursion. Overall, the facilities and grounds are spectacular, the pools and the beach are wonderful, the food is pretty bad and the service is mediocre at best. We would certainly not recommend this resort to anyone.
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rui rosa's profile photo
rui rosa
6 months ago
what an amazing experience. I will return for sure. The whole staff make you feel like royalty, 5 star in my book. Words can describe, highly recommend. Thank you for a great experience. Rui
Donna Skelly
a year ago
We had an absolutely WONDERFUL experience at Paradesis Palma Real Resort. The staff was so very friendly, and the hotel was clean with very spacious rooms. I could not write this review without mentioning our Butler, Javier and bartenders, Lorenzo and Roberto at the Avenue Bar, Leonardo at the Royal Services pool bar and Ramon, at the swim up bar. Although ALL of the staff was AMAZING, these people made it an extra special experience. And, made a mom with an 18 yr old daughter feel very comfortable about leaving her and her friends while their old parents got some R & R. They were always watching out for them. I would recommend this hotel to all. Families, Couples, friends, even a wonderful place for a destination wedding. We will definitely be back!!
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