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Verified local business
Kigurumi.com
Gift Shop
Today Closed
6 followers|257,439 views
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5413 St Laurent Blvd #200 Montreal, QC H2T 1S5 Canada
5413 Boulevard Saint-Laurent #200CAQuébecMontréalH2T 1S5
+1 514-653-2883kigurumi.ca
Gift Shop, Business Service
Gift Shop
Business Service
Clothing Store
Fashion
Today Closed
Sunday ClosedMonday 10:30AM–4PMTuesday 10:30AM–4PMWednesday 10:30AM–4PMThursday 10:30AM–4PMFriday 10:30AM–4PMSaturday Closed
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Review Summary
4.7
14 reviews
5 star
13 reviews
4 star
No reviews
3 star
No reviews
2 star
1 review
1 star
No reviews
"Amazing product and service, shopped there twice for TV shoots."
"I went with several people and they all agreed that they had a bad service too."
"They have the cutest gifts you can get your entire family!"
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All reviews
Christine Wilson's profile photo
Christine Wilson
2 months ago
The cutest place you would want to die in. The softest onesies I have ever worn. The customer service is top notch and everyone is super nice! They have the cutest gifts you can get your entire family!
Olivier Girard Joyal's profile photo
Olivier Girard Joyal
in the last week
The employee was super nice and the product quality is excellent.
Mallory E's profile photo
Mallory E
3 months ago
Great customer service, Nathania was very friendly and helpful!
PikaJaune's profile photo
PikaJaune
5 months ago
Kigu are the best, they ship fast!!
Danvi Vu-Nguyen's profile photo
Danvi Vu-Nguyen
2 months ago
The Kigurumi onesies there are super nice and there are variations. The shop has a nice ambiance to it, and we get a chance to try them out before making a purchase. Plus there was a cute dog. The guy and some other girl clerks or their friends were nice and welcoming. She even said bye to us when they left. However, these two girls that served us specifically were really rude. They would sigh when my friend wanted to have an exchange. She never even brought it home. One of the girls would constantly pop her head in and ask what do they want, and gave each other glances. We asked if we could get some in the back end storage, and she did not even bother checking, but just lied to our faces. They would also rapidly try to fix the other onesies and take away the hangers quickly without asking us if it was ours, leaving us unsure of where to hang the ones that we were trying on after we were done with them. I actually visited the place twice, two days in a row, and she didn't even remember me. We just didn't feel very welcomed. I haven't had such bad customer service for a while. I went with several people and they all agreed that they had a bad service too. I love the onesies there, but the service and the feeling I get after leaving the store with my friends wasn't a good one. Maybe buying online would have been better, but then again we wouldn't be able to try them out.
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Response from the owner - 2 months ago
We immediately reached out to Danvi to let her know that we received her feedback and that we appreciated that she took the time to send it to us. We asked if there was anything we could do to resolve any remaining issues and we were told that no further action was needed.
Marc Beaupré-Pham's profile photo
Marc Beaupré-Pham
9 months ago
This place is the cutest in the world! They actually have much more than just onesies too! Just note that it's on the 2nd floor (or 1st floor in Montreal terms).
Sarah Laham's profile photo
Sarah Laham
8 months ago
Loves this site! Amazing cat onsie & awesome shipping!!!
Andrew Jolie's profile photo
Andrew Jolie
a year ago
I ordered two products from Kigurumi, the Dino and Shark onesies, when the items arrived the Shark had some problems - fortunately they were minor and I was able to fix them myself in time for the event. After notifying Kigurumi they apologized for the error and swiftly offered reimbursement or replacement. I give there customer service 10/10, a rare rating these days, and would definitely recommend their products.

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