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Help Authoring Software
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News and information about help authoring tools and software
News and information about help authoring tools and software

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How do HAT Software Programs Benefit Everyone? Many authors of help manuals have discovered that help authoring tools or HAT software programs are a great way to quickly and easily write manuals... Read more: http://bit.ly/1m47cec
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Should I use Microsoft Word to create my product's documentation? Learn more: http://bit.ly/1L6ilEh
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When help and manuals go wrong -- Almost everyone has at least one help related horror story to tell. Whether it is about trying to understand a product when the help manual has been written in such poor English that it is unintelligible, or a product that has shipped with a manual for entirely the wrong model. Perhaps the story is about one of those manuals that are packed so full of details that there is too much information and it becomes almost impossible to find the answer you need quickly. There are many ways that help manuals can go wrong but in general they can usually be broken down into two main areas... Read more: http://bit.ly/1AiumDe
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Help documents are now easier to write -- Writing a help manual can often be an intensely frustrating process. Everyone understands that the ultimate aim is to create a manual that helps your users solve their difficulties with your products and understand all their functions. The difficulty lies... More: http://bit.ly/1DnHPsH
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Best practice in writing help documents and manuals -- Writing help documentation can be a tricky process. You need to learn to think like a product user not a developer. As the person responsible for writing the help documentation you may well have been involved with your product for a while, and have become very familiar with how it works... More: http://bit.ly/1aLlQBc
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Why writing a quality help manual may be the best investment your business makes -- Launching a new product takes both time and money, in any business both of these are generally in short supply. There are always pressures to reduce costs and get the product complete and ready for sale at the earliest opportunity... More: http://bit.ly/1CSySmP
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HelpNDoc 4.7 is available: http://www.helpndoc.com
HelpNDoc 4.7 is available with greatly enhanced template editor which can now be used to easily and rapidly create and customize templates for every documentation formats handled by HelpNDoc. Read more: http://bit.ly/1CDVwBX
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Write better help documents in half the time. Writing help documentation can be a very long process. If you have a complicated product to explain it's not unusual for them to be several hundred help pages, and even a fairly simple product may need a manual of 50 or 100 topics... Read more: http://bit.ly/1KFJzxe
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Why should you create ePub and Kindle versions of your help files? Everyone understands the importance of accurate, up-to-date help documentation. The only way to get the best out of any product is to read the manual and find out how to use every function properly. The difficulty faced by the developers of many products is choosing which formats they should produce their help documentation in. It used to be the case that a printed manual was considered sufficient for most products. In recent years the printed manual has frequently been replaced by either a PDF or on-line version, but are these really the best options available? Read more: http://bit.ly/16zkesk
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New article: The idiots guide to writing help documents and manuals. If you have never written help documentation before then it can seem a little scary. The end-users of your product are relying on you to help them understand every function of the product, and their continued use of the product rests on how successful you are in providing answers to their questions. Here is our 'idiots guide' to writing manuals and help documents. These tips will help you write help documents that cover all the details you need to include and that can be easily understood by your end-users... Read more: http://bit.ly/16kXbl4
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