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Adela's Color Salon & Spa
Beauty Salon
Today 9:00 am – 5:00 pm
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6970 Moores Ln Brentwood, TN 37027, United States
6970 Moores LaneUSTennesseeBrentwood37027
Beauty Salon, SpaToday 9:00 am – 5:00 pm
Monday 9:00 am – 3:00 pmTuesday 9:00 am – 8:00 pmWednesday 9:00 am – 5:00 pmThursday 9:00 am – 8:00 pmFriday 9:00 am – 5:00 pmSaturday 8:00 am – 5:00 pmSunday Closed
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Haircolor salon & Spa
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Review Summary
4.2
16 reviews
5 star
11 reviews
4 star
1 review
3 star
No reviews
2 star
No reviews
1 star
4 reviews
"Guys don't even think about getting your hair cut here."
3 reviewers
"Had an amazing facial and eyebrow wax with Nicole."
"The aesthetician was genius with my makeup."
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Elizabeth Belli Fulgum's profile photo
Elizabeth Belli Fulgum
9 months ago
Do not purchase a Groupon from this business, they won't let you use it. Claiming Groupon has not sent them a list of people that purchased. ???? I have never had a business claim this sort of thing when trying to schedule an appointment for a groupon purchased service. I have the voucher and that has always been enough in the past. After reading other people's reviews, I'm sorry i ever purchased the groupon in the first place. I should have read some reviews. The response from the owner on one of the reviews below is so unprofessional I can hardly believe this place is still in business! I will obviously NEVER EVER go to this place, I was raised in Franklin and continue to live in the area, I will be sure to bring up how awful this place is during any relevant conversation where a salon is even mentioned! All of these 5 star reviews are obviously fake,fake, fake!
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William C. Menkel Jr.
a year ago
Guys don't even think about getting your hair cut here
A Google User
2 years ago
I fell in love with my first visit! I went to Adela’s to get a partial updo, makeup, mani and pedi for my wedding. I could not have walked out of there more beautiful. The aesthetician was genius with my makeup. Adela had an amazing amount of talent and was able to handle my hair with ease. My hair has always been difficult but she handled it like there was no problem at all! I went in with plain finger and toe nails, but came out with works of art. I cannot praise them enough! The look they helped me achieve brought tears to my new husband’s eyes. Three of my bridesmaids also had their hair done at Adela’s. They were all so beautiful that I wanted to cry for joy. We had our hair done by a total of three people and everyone walked out happy and gorgeous. The salon was neat and clean, with a very relaxing atmosphere. The staff was professional and personable. Everyone was friendly and focused on customer service. All in all, for one of the most nervous and stressful days of my life, Adela’s helped keep me calm and collected. They made things so much easier for me. Every person who walked in looked nice, but walking out they were gorgeous!
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A Google User
3 years ago
Had to wait 45 minutes AND was overcharged!! What a horrible experience. I had purchased the Groupon and they clearly were going to make-up for the "discount" they gave. First, I had to wait 45 minutes for my appointment!! That is crazy. I'm paying for a service and you make me wait with NO apology! Then Adela clearly didn't listen to what I wanted. My 1-inch haircut request turned into 2.5 inches and a bowl-cut...OMG! It is awful. Then I was overcharged. The website says partial highlights are $35+. I have chin-length hair and was charged $95!!! Then was charged $60 for the horrible haircut when the website says $30+. Again, I asked for 1-inch and the same shape I had so technically just asked for a trim...for $60!!??Such a bad experience!
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Response from the owner - 3 years ago
To: FranklinReviewer, We do not have bowls here since we are not a restaurant, I personally have never done a bowl cut. All the prices starting prices are listed on the website and are accurate, if you notice they do have a +(plus) sign which means higher. You seem to me like if you are a grown woman how in the world do you stay sitting in the reception area 45 min, please, time is precious, me personally I would have gotten up and left , I would not have cared about the discounted coupon. (omg....you certainly have a lot of patience or you really are lying!) I do know what an inch stands for in the metric system , I work coloring and cuttin 6 days a week 8 to 10 hours a day, I am not perfect cuz no one is, but I do not for a second believe you got an awful highlight or a bad haircut, Listen Mam next time you take the time to write lies you should state your first and last name, because if your intention is to ruin my reputation and business you should at least let your identity be known but your comment and rating will NOT hurt it a bit! I am a very talented and incredibly hard working woman, I have trained Nationally and Internationally. If you spend your life buying coupons to be able to afford getting your hair done I seriously recommend going to Beauty Schools they only charge like $5 or $ 10 for services.... I can not believe that if the haircut ,experience etc. etc was so terrible ,you paid your bill and never ask to speak to salon coordinator about pricing or service and your sooo needed apology , never the less you want to blast me and my business in this search engine but you never emailed or contacted me personally. "FYI a trim is considered a haircut here and in China you still have to go through the entire procedure." A partial Highlight with me is $75 and if you do two tone is considered an additional product which is $25 - so your claim of $95 is another false claim, please do not buy any of my salons coupons, they are definitely not targeted to people like you! Coupons we release are meant for potential ,valuable new customers, not for people that are nickel and diming. Thank you
Kim Mayfield's profile photo
Kim Mayfield
8 months ago
Poor customer service. Left 2 messages over the course of 3 days, finally returned my call. Refused to give me an appointment and honor my Groupon that was less than 30 days old. Owner was very rude, or he said he was the owner, and hung up on me when I asked why their website said they honored Groupons and he said he wouldn't honor it.
A Google User
3 years ago
I found Adela's shortly after I moved and I can say that it is one of the best experiences I have ever had in finding a new salon. Adela is fabulous - her cuts, colors, styles are out of this world beautiful - and I have also had a wonderful facial with Nicole and a very relaxing massage with Megan since they have come on board. I just love Erin - she is always buzzing around doing a little bit of everything. It is a good day when I get to go and have my hair done - or a facial - or a massage - working my way up to splurging for all 3 in one day!!!!!!!
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A Google User
2 years ago
I LOVE Adela's!! I have had my hair highlighted and cut by Adela herself, which turned out amazing. My two girls and I have been growing our hair for a while so we could donate it. We made an appointment with Aly, and she was kind, funny and a joy to have cut our hair! The girls and my hair turned out fabulous! I love the atmosphere, the employees and even the other clients are sweet and the things we heard at our appointment had me cracking up! I love Adela's and will not go anywere else!
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A Google User
2 years ago
Ricci does a great job with color and cuts for those of us with thick hair. I have been a client of his for many years and would highly recommend him! I enjoy going to Adela's, the atmosphere is relaxing and the people are attentive.

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