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Stu Last
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IT Geek, Music Geek, Photography Geek, Mountain Biking Geek!
IT Geek, Music Geek, Photography Geek, Mountain Biking Geek!

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Dear +Caffe Nero

I try to accept others as they are, and offer them the opportunity to live their lives by the standards they set themselves. One thing I can't abide though, is bullying.

It's not okay for your baristas to questions and ridicule a customers masculinity based on his choice of drink. It's not okay to ridicule a customer simply to bolster a barista's own lack of confidence. It's not okay for your complaints team to ignore a customer for 6 weeks without an offer of apology.

In a world in which we should embrace diversity and the wonderful individuality we all have the right to enjoy, it is not okay publicly humiliate a customer for any reason. Bullying, in any form, directed at anybody, is not okay.

I've tried to tell you about how badly I was treated at your Truro store. I've given you the opportunity to fix your problems and make amends but you don't seem to share my view that bullying, in any form, is bad. Bullying should not be tolerated, encouraged or advocated by any person or business, regardless of their need to feel superior to their customers.







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Wow - this looks like it's going to be an amazing event. I can't wait.
Come June 2017 #Falmouth will become the pulsing, exhilarating heart of #marine #motorsports. With numerous classes of #powerboats and many of heats of #racing, #Falmouthbay will enjoy the roar of Evinrude​ engines and the spectacle of hull-to-hull racing.

We met with Paul Mitchell of Mitchell Racing​ and the IPRC​ to find out more about this fantastic event coming to #cornwall next year.

http://gentlemenofcornwall.com/leisure/events/falmouth-powerboat-festival-2017/

The right time and place to be a gentleman:

http://stulast.co.uk/blog/right-time-and-place-be-gentleman

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You are the sum of your experiences, and the experiences you share. Learn to Scuba Dive with @padi. http://youtu.be/pq5v0HZ6CeU.   #scuba  #diveuk    #diving

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