I had a flat tire on my way through the area. They had a tire in stock. They sent out Big Country to get me. They changed the tired after hours so I'd be ready to go the following morning. I had a great experience with the service dept. I'll strongly consider coming back to buy my next bike (I have an eye on a new Versys 1000LT)
I've was a patient for years until I moved away. I recently was back in Nashua for business and a crown came loose. They saw me the next morning and took care of it. Dr Kiehl, Patti, Jenn, and the rest of the staff are great.