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Rebecca Kangas
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I purchased a jawbone up24 in February from adillards store I do believe. I loved my jawbone. I used it all the time. Lovvvvvve it. Then the other day it started to have issues I tried all the trouble shooting online and over the phone. The rep told me I would have to have it replaced. Then he said he saw that there were multiple users. How could this be I bought it. The package was a little tore up and it was on clearance but I thought I was the only one. I don't have the receipt or package come on I got it months ago. I am sorry I don't keep things past a few months when the item is working. The rep from jawbone said that jawbone was not going to do anything. I am upset because it is jawbones product and they should stand behind it. You can tell by the info on the app it was working. I have read the reports on line and all the complaints about the product. And it not working good. I am so unpleased by your jawbone lack on concern. On my 3rd call I got a supervisor that offer me 25% off a new one. I don't have much money and don't wanna be out again. Does anyone have the same experiance?
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