A bit of genius from BT.
Me: Hello, I'm moving to Germany I need to cancel my account from the end of August.
BT: Ok, we're going to fuck you on that because you've been there less than a year and you're going to have to pay off the HomeHub that you didn't want anyway.
Me: Well if that's how it's got to be..
BT: Great, done.
Me (an hour later on my mobile): Umm, you didn't hear me when I said "from the end of August" did you?