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Deepa Patel
264 followers -
Salesforce.com MVP, Salesfore Sales Consultant and Admin Certified, Cloud Alliance Partner
Salesforce.com MVP, Salesfore Sales Consultant and Admin Certified, Cloud Alliance Partner

264 followers
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Deepa's posts

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How to define a Lead Process in Salesforce
Let’s say you are selling to both businesses and consumers. It is very likely that you will have different processes for not just the full sales cycle, but also the lead development and nurturing process. How do you differentiate this in Salesforce? Let’s l...

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Customer Support via Email only – Is that a good practice?
As a consultant, my job sometimes entails coordinating between multiple vendors and parties for all kinds of meetings and calls, including customer support. Recently, I have worked with two different vendors, where support is only available via email. Is th...

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