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Danielle Thomasina Heath
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Have her in circles
3 people
Sian Thomas's profile photo
Andrew Hatch's profile photo
Charles Moorey's profile photo
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Probably my best experience with a garage. I had to have the airbags sorted on my car due to a product recall by the manufacturer. I dealt with James I believe. He was really friendly and extremely polite, didn't keep me waiting at all. He told me my car would be ready to be in for the morning and should be able to be picked up no later than 12, he even double checked with me that it was okay for me to leave my car their for the morning and told me a bit about the MyToyota thing they are doing. Midway through the morning I got a call from the garage to tell me that my tyre tread was low and told me they could replace the ones that needed replacing that morning to save me taking another trip to the garage. Although I decided to wait a few more months to get good wear out of the ones I had on I really appreciated this call, I don't check my tyres regularly enough and the fact they were courteous, had noticed and had called me with very reasonable prices , so a massive thumbs up for this. When I collected my car I was a bit shocked to see it cleaned and evidently the front of the car had been hovered. This genuinely made my day. I collected it quickly and smoothly, James recognised me from the morning and came to hand me my keys as soon as he did. I can not fault the service I received and how friendly the staff were.
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Public - 3 weeks ago
reviewed 3 weeks ago
1 review
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