Urban Cyclery are simply awesome!
I have only ever used Urban Cyclery from there online store, but have used them a number of times now.
Every single time the service was awesome, Ty, who has dealt with me is always super quick to answer questions and help out. It's kind of like having your LBS online and wherever possible I use Urban Cyclery now whenever i need something my LBS doesn't have.
I have recommended Urban Cyclery to all of my mates because the prices, delivery and service are simply so good.
I cant say enough about them!