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Fountainhead Properties
Apartment Rental Agency
Today 9:00 am – 5:00 pm
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This place has closed or relocated. Not true?
700 E 6th St Richmond, VA 23224
700 E 6th StUSVARichmond23224
Apartment Rental Agency, Commercial Real Estate AgencyToday 9:00 am – 5:00 pm
Monday 9:00 am – 5:00 pmTuesday 9:00 am – 5:00 pmWednesday 9:00 am – 5:00 pmThursday 9:00 am – 5:00 pmFriday 9:00 am – 5:00 pmSaturday ClosedSunday Closed
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Review Summary
3.0
18 reviews
5 star
6 reviews
4 star
2 reviews
3 star
No reviews
2 star
2 reviews
1 star
8 reviews
People talk about plant zero and management team
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All reviews
Travis Moss
reviewed a year ago
This is by the WORST place you will ever pay good money for. Management might as well be non-existent, and pretty much is. They are the most rude, inconsiderate, unhelpful people I've ever encountered. Because of a lack of tenants, the owners have allowed almost anyone to move in, creating a low standard, and at times, an unsafe living enviroment. There is non-stop bass and loud music to be heard at ALL hours of the day, and always through the night. The smell of weed permiates the hallways as well. We've also seen non-tenats that have slipped in, sleeping in the gym before. The "security" gates are pointless, and often times unlocked. Police cannot get in, if they even respond, however, the ghetto element flows through this facility freely. There are always homeless people, and crack heads lurking just outside the walls because of the rehab/homless shelter that resides directly next door. Parking your car in the evenings is a sketchy gamble at best, and the "secure" parking that costs $30 has had a broken gate since we moved in 2 years ago. The train that literally runs just outside the complex walls is brutally loud, and runs all through the day and night. It will bring you out of sleep everytime it lays on the horn. Gunshots can be heard with a fair frequency, and there are drug deals to be witnessed as well. During the summer months expect MAJOR parties around the useless pool area. You can garauntee all night ragers with large amounts of people and drinking and music almost every weekend. We both work in the restaraunt industry, and get home sometimes around 3:30-4:00 in the morning, only to find these gatherings still in full swing. There have been party tents left up for days before on several occasions, complete with someone from the party "working" the gate to allow all friends in that dont have access cards. Onto the next major problem is the dogs. Dogs are allowed to run freely without leashes, and the tenants take full advantage of that. If you own a dog and try to take it out for a walk, expect to be swarmed by the mass of animals running about, not under their handlers control. Our dogs have been bitten twice, and have picked up kennel cough from these interactions.There is dog poo everywhere, as no one follows the clean up after your pet policy because there is no on site managment to enforce it. All of this flows back to the absence of any managerial body. We have contacted them on several occasions with zero result. When contacted about the dog problem we were told that they are all "service" dogs, and not required to be leashed. So apparantly almost every tenant is blind?? Above all, the biggest issue is the low end of society that is being allowed to live here, coupled with the WORST EXCUSE FOR A MANAGMENT TEAM I've ever experienced. You would find this place similar to Gilpen Court, or reminiscent of Church Hill ten years ago. My advice is to STAY AWAY. Do not even consider this place as your home. You will sorely regret it, and be ready to break your lease within no time at all. Single ladies, you will not be safe here one bit, nor anyone with children as well. Your child will never be able to fall asleep over the constant noise, and it is not safe to play outside because of the dogs running around. This place needs to be vacated, and repopulated immediately. It is a HORRIBLE facility, at best, and again, managment is nothing short of a bad joke.
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Wayne Brady
reviewed 2 years ago
I decided to call the New Manchester Flats Apts. my home after relocating from up North. The whole concept and design of the property at 720 E 6th is great but the overall quality of the place is less than horrible. The walls are paper thin and you can hear EVERYTHING all times of the night and day. THE WORST PART OUTSIDE OF THE BUILDING QUALITY IS THE MANAGEMENT TEAM! THIS IS BY FAR THE WORST MANAGEMENT STAFF THAT I'VE EVER BEEN ASSOCIATED WITH. They are extremely rude, never available when you need assistance and will do EVERTHING within their power to make extra money off you. Please read the fine print in your leasing agreement, not to mention they hold on to your security deposit for more than the stated 45 days....Please look elsewhere for a new home or you will be thoroughly disappointed...
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A Google User
reviewed 2 years ago
we live in the new mancester flat apartments and agree with many of the negative comments. I like it how all of these 5 star reviews compliment the management staff, when in all actuality, they are a lot of the problem. It just seems like the office is filled with catty unprofessionals... hence the clearly rigged comments. If they weren't so busy writing inaccurate reviews, maybe some of the issues made by real residents with real problems would be resolved. My biggest problems with this particular apartment are that our hallways always smell of pot, our ceilings leak when it's raining, our floors are cement which makes it almost impossible to clean (although it seemed "industrial" when we first moved, we now find it completely unlivable), the area is not only unsafe, but there isn't anything of convenience around, and the parking situation is completely outrageous... I really don't think it's necessary to pay $30 per car...especially when the management think it's okay to park theirs in guest parking and in the actual courtyard. Those problems as well as many more are why I think these apartments don't even deserve 1 star.
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Jack Spegal
reviewed 11 months ago
Awful! Please save yourself the hassle and live elsewhere. Miserable experience, no management! You can never get ahold of anyone when you need to. I'd be better off living in a box!
A Google User
reviewed 2 years ago
I would say good things about Fountainhead but the only good thing about them is the first day you meet the staff. After you move in and sign the lease it's over. They are disrespectful and always try to put it on you like it’s your fault. Who does that? For example they where a few issues when I first move in and I reported to them and they made it seem like it were my fault and why I didn’t report it when I move in. I’m sorry that water leak in my so called “new home” I’m sorry that it rain in my apartment and the floor get all wet. Now I know why they don’t have carpet. I also found out that one of the leasing managers is dating the owner and can care less because she won’t lose her job no matter what happens. Just a heads up to anyone who wants to move here don’t! Do not fall for it move some where, where they have carpet that way you know you wont have an “indoor pool in your apt.” Last don’t let them fool you with come in and discuss this with us we will take care of you (BS) I HAVE! And guess what noting happens. I can not wait to move out!
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A Google User
reviewed 2 years ago
New Manchester Flats is a great place to live if you have pets. There is a unique sense of community and being a single female, it was nice knowing I had people looking out for me. April, Lisa & Rebecca have all been nice and know me by name. I love my apartment..modern with a lot of charm.