Profile

Cover photo
Verified local business
Back Yard Burgers
Hamburger Restaurant$
Today 10:30 am – 10:00 pm
41,109 views
AboutPostsPhotosVideos
Contact Information
Map of the business location
397 Waller Ave Lexington, KY 40504
397 Waller AvenueUSKentuckyLexington40504
(859) 226-0115backyardburgers.com
$Hamburger Restaurant, Fast Food RestaurantToday 10:30 am – 10:00 pm
Monday 10:30 am – 10:00 pmTuesday 10:30 am – 10:00 pmWednesday 10:30 am – 10:00 pmThursday 10:30 am – 10:00 pmFriday 10:30 am – 10:00 pmSaturday 10:30 am – 10:00 pmSunday 10:30 am – 10:00 pm
Menu
Google+ URL

Street View

Panorama
Write a review
Review Summary
3.8
7 reviews
5 star
4 reviews
4 star
No reviews
3 star
2 reviews
2 star
No reviews
1 star
1 review
Counter-serve chain offering creative beef, turkey & veggie burgers, plus shakes & sides.- Google
"Love the waffle fries and grilled chicken."
"It is my favorite hamburger, even though prices are on the high side."
Photos
Upload first public photo
Your Activity
All reviews
Chris Barnes's profile photo
Chris Barnes
7 months ago
It is a quarter of seven, on a cold December 6th night in 2014, and I just left the Lexington, Ky, 397 Waller Avenue, Backyard Burger. I want to extend a very loud shout out to my people there working this evening. We have the lovely Nissa, who greeted me, and ever charmingly sold me on a promo that she had in hand, thus reducing my expense. We have the masters of their domain, in Chris and Carl, holding down the back of the house, and expertly crafting my order. And lastly, the man with the plan, Rob, who completes the show, like a BOSS. I have been in the hospitality biz for many a year, and I rarely indulge with ordering out, and it showed, because I think I was the worst customer in the world, and the crew working Backyard this night, were AMAY- ZAH- ZING. I must have changed my order three different times, but many props to the professionals there, because they never skipped a beat. Chris and Carl were still all smiles and know how to get it done. Nissa saved me some money, by offering me an alternative to my original order, and this after I had already decided, but she offered still. Anyone else would likely have ignored an opportunity to offer a greater value to a customer who had already, technically placed the order. Rob took the opportunity to use my lack of decisiveness (going back into the computer to re-adjust my order) as a teachable moment to a fellow coworker, and I was the one who left apologizing for the trouble. These consummate pros at Backyard Waller, are beyond gifted with their mastery of customer service. The food of course was awesome, but the effort to put my order together and complete the sale? …well, these individuals need to school other restaurants in this town for their graciousness, skill, patience, kindness and flat out ninja like ability, to exceed expectation. If those that read these words ever get a craving for Backyard Burger, do yourself the honor to visit with these fine folks on Waller Avenue(Chris, Carl, Nissa, Rob, and I am certain the rest of their crew), and tell them that the man who could not make up his mind, said that you and your crew are the shining definition, of superior salesmanship and service. Thank you all and stay frosty. ~Chris
• • •
Dave J's profile photo
Dave J
2 years ago
Nothing great, nothing terrible. Burger was good but not in my top 10. Coleslaw was bad. Chili was ok. No ants on my drink like another reviewer mentioned. Stick with a burger and this place is slightly above average.
Jim Davidson
2 years ago
Very pricey burger shop. Not really worth the cost.
Scott Whitener's profile photo
Scott Whitener
3 months ago
Jacob stone
a month ago
My wife found a finger nail in her food. A FINGER NAIL!!!
Paul Snyder's profile photo
Paul Snyder
3 years ago
Backyard burgers really do taste like they were cooked on a home grill. Everything is a notch above average. It is my favorite hamburger, even though prices are on the high side.
Alexandrea Shouse
2 years ago
Love the waffle fries and grilled chicken

Stream

Back Yard Burgers hasn't shared anything with you.

People are more likely to share with you if you add them to your circles.