Profile cover photo
Profile photo
Information Architecture
133 followers -
Usability & User Experience
Usability & User Experience

133 followers
About
Information Architecture's posts

Post has attachment
"FAQs": Do they really work, or are they just a snake oil remedy for poor content?

While there isn’t much research supporting the usability of FAQs, they are a frequent topic among experts. Their advice includes:

Include real frequently asked questions.
“Too many websites have FAQs that list questions the company wished users would ask. No good." - Jakob Nielsen.

Make sure you really need a FAQ.
“If your FAQ page is answering questions that the rest of the website should answer, then you have a problem with your site content.” - David Hamill.

Show you care.
"Users appreciate a well-constructed FAQ because it shows you care about their time." - David Coyne.

Keep it short and simple.
“The trick is to make it easy to skim, keep it short, follow the right format, and stock it with questions people ask.” - Feedback Army.


Read the full article by R. Stephen Gracey @ http://bit.ly/MnBLUv

Post has shared content
Manuel Lima, senior UX design lead at Microsoft Bing, explores the power of network visualisation to help navigate our complex modern world.

Awesome illustrations by cognitive media - http://www.cognitivemedia.co.uk

Post has attachment

Post has attachment
Interaction Design & Cloud Based Tools

Article: http://bit.ly/J14oty

#interactiondesign #uxdesign #cloudtools

Post has shared content
Great video!

Post has attachment
Why not celebrate the World IA Day with a live stream from the event in Ann Arbor
http://www.livestream.com/wiada2

Post has attachment
Awkward video, but nonetheless "spot-on"!
You say "potato," I say "focus group"

Blog Post: http://bit.ly/vGqiD1

Post has attachment
Why User Experience Design Needs Search Engine Marketing - http://selnd.com/uPvjvN

Post has attachment
The first ever World IA Day focuses on Designing Structures for Understanding. On February 11, 2012, WIAD hosts events in 14 cities across all corners of the globe.

Further reading & Sign Up: http://worldiaday.org/#home

Locations:
Vancouver, Canada
Sao Paulo, Brazil
Los Angeles, CA, USA
Bangalore, India
Kuala Lumpur, Malaysia
Italy
Panama City, Panama
Bucharest, Romania
Paris, France
Canberra, Australia
Malmo, Sweden
Johannesburg, South Africa
Tokyo, Japan
Ann Arbor, MI, USA

Post has attachment
A good example on how IA and SEO sometimes collides in the most terrible of ways. Although, the Link Bait potential is huge!
HEMA - http://bit.ly/s8IsIA
Wait while more posts are being loaded