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Hard Rock Cafe Orlando
American Restaurant$$
Today 11AM–12AM
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Universal Studios 6050 Universal Blvd Orlando, FL 32819
6050 Universal BoulevardUSFloridaOrlando32819
(407) 351-7625hardrock.com
$$American Restaurant, Cafe
American Restaurant
Cafe
Pub
Bar & Grill
Live Music Venue
Today 11AM–12AM
Tuesday 11AM–12AMWednesday 11AM–12AMThursday 11AM–12AMFriday 11AM–12AMSaturday 11AM–12AMSunday 11AM–12AMMonday 11AM–12AM
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Review Summary
4.1
253 reviews
5 star
139 reviews
4 star
46 reviews
3 star
34 reviews
2 star
21 reviews
1 star
12 reviews
Rock ’n’ roll-themed chain with a high-energy vibe serving burgers & American classics.- Google
"Lovely decor and atmosphere let down by poor food and wait staff."
"Cool place to buy a lot of rock and roll souvenirs."
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All reviews
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mel shanley
2 weeks ago
We ate here a few nights after the parks. The staff were very friendly and helpful. Food was good, the beer was cold. What more could you ask for? Great place to eat.
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Justin cresmen
3 weeks ago
Great atmosphere and decor, food was mediocre, well it is a Hard Rock so that's to be expected, style over substance, what I was surprised by was the terrible service! Our server, Rick, was very friendly towards part of our group, however to members of our party were from Greece and Rick must have taken a disliking towards them from the start. He started out short with them and progressed to down right rude and insulting! Rick could be heard by our table mocking our guest from across the room. After one of the guest asked someone other than Rick for a drink refill ( 20 min and no Rick) Rick sarcastically brought drinks four at a time! Filling our table with drinks no one had asked for, for no better purpose than being a jerk! I will not be back and hope Rick ends up in the Sponge Bob costume.....in July!!!
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Steve Westrop
a month ago
Great food and atmosphere (so long for as you like loud music... There's nothing "background" about it) but they seemed keen to get us out. Service was surprisingly quick for HRC but it was quiet when we arrived. I've never been asked if I want desert less than half way through my main course before though! We read between the lines, declined and left. Shame.
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Krystal Grames
in the last week
pricy but amazing service and great huricane
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Ian Scheil
a month ago
Great experience here. The food was fantastic as always. I love the chicken Mac and cheese. The drinks were good but a little too strong alcohol tasting. Part of it is because they use Pepsi and the mixed drink I got had Sierra Most instead of Sprite. Sierra mist isn't as sweet it's more bitter and instead of blending well with the drink it made it far more bitter and accentuated the alcohol taste.
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Kim Sedar
2 months ago
The food was great and the portions were huge. Orlando's Hard Rock Cafe was definitely a fun atmosphere! Having went slightly before lunchtime, we were able to be seated right away. My only qualm was the photographer who came around and took your picture and then the printed photo was brought to the table in an attempt to get you to purchase the photo.
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Amanda Ogryzek
4 months ago
Went on New Year's Eve and had a blast(: our waitress was entertaining. Normally we ask for Doris but she wasn't working. She's the best for sure. Great long islands and sample platter appetizer. Fun times always with great music!!! Pay for the name though food is usually just good.
Response from the owner - 4 months ago
Thank you spending New Year's Eve with us and thank you for the kind words regarding Doris!
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Kerlande Joseph
4 months ago
I ate there on 1/16/2016 and I have to say that's the worst service I ever received. I have never personally experienced racism till I ate there the server acted like she was scared of us barely came to our table and took forever with our food we where there for two hours saw other people come in and eat and leave than finally my mother decided to ask her what was going on while she was speeding pass us. I will never go there again I never knew me being black caused people to be scared.
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Response from the owner - 4 months ago
Hello there! Thank you for your feedback! I am truly sorry that you felt anything other than a priority. One of our company’s motto’s is ‘Love All, Serve All’. This means that everyone is welcome and will be treated equally in a fun and entertaining atmosphere. I would like to get more information about your visit so I can hold the staff accountable. Can you please email me back at Orlando_opsagm@hardrock.com? I look forward to hearing back from you and rectifying the situation. Again, please accept our sincere apologies. Christie Hunt AGM

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