The Barista Deborah took my order and I asked if I could have it in a mug since the order was to stay, and she said okay sure like it was no big deal. I sat down with my boyfriend to have the hot chocolate and cupcake while we waited for his coffee which was going to be a while. Not even 1-minute after he received his coffee, she come out from behind the counter and rudely says, we're closing. We thought, okay that was strange but let it go, whatever. And then I told my boyfriend to ask for a to-go cup as I had already finished my drink. He asked and she made a rude comment saying that she was trying to put it in a cup when we ordered. No she wasn't. She wanted to put mine in a cup, and that wasn't necessary because I in fact, did finish it within 5 minutes.
Then the crazy commotion with the group who was sitting in there started. They were a really nice group of people and polite. She started yelling at them and said, I told you we're closed, get out! It was nuts. She started calling them names and I just couldn't believe it.
Having worked in customer service, I could even understand a little bit if the customers (including us) were being unreasonable or rude, but no one was. She just served them their food and drinks. How can she yell at them to leave right after serving?! She should have told them, and us, that dine-in service is closed and that she'd be happy to take our orders to-go. She could have lied and said that. No one would have thought oddly about that. I can never go back to this place after what happened. It was mortifying.