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Viti Mercedes-Benz
Mercedes Benz Dealer
Today 9:00 am – 5:00 pm
31 followers|373,724 views
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It's #FanFriday. How you you show your Mercedes-Benz appreciation?
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#TBT to this gorgeous Mercedes Benz 190SL...
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Viti Mercedes-Benz

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It's a new day. Time to start your engines!
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Did you know? The Mercedes-Benz C is the best-selling car in Rhode Island!
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Did you know? The second most expensive car ever sold at a public auction was a 1954 Mercedes-Benz W196R Formula 1 race car, which went for a staggering $30 million at Bonhams in July 2013.
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Happy St. Patrick's Day!
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Have them in circles
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Mercedes-Benz is delighted and honored to receive Kelley Blue Book's 2015 Most Trusted Luxury Brand Award!
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Viti Mercedes-Benz

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You're in good hands with us.
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Exceptional practical and versatile, the Sprinter sets new standards in safety, and reliability while giving you everything you expect from a Mercedes-Benz. http://bit.ly/1HZkc9p
There's no better decision than the Mercedes-Benz Sprinter. At Viti in Tiverton, RI, we're proud to offer Sprinter Commercial Vehicles to our Rhode Island and Massachusetts customers.
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Happy First Day of Spring! And what a winter we had...
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Contact Information
Map of the business location
975 Fish Rd Tiverton, RI 02878
975 Fish RoadUSRhode IslandTiverton02878
(401) 624-6181vitimb.com
Mercedes Benz Dealer, Auto Repair Shop
Mercedes Benz Dealer
Auto Repair Shop
Used Car Dealer
Today 9:00 am – 5:00 pm
Monday 8:00 am – 7:00 pmTuesday 8:00 am – 7:00 pmWednesday 8:00 am – 7:00 pmThursday 8:00 am – 7:00 pmFriday 8:00 am – 6:00 pmSaturday 9:00 am – 5:00 pmSunday Closed
Viti, Inc. is the home of the most cared for car owners in New England!

The value of being southern New England’s exclusive and authorized Mercedes-Benz center servicing Rhode Island and the South Shore of Massachusetts can’t be understated.
Viti, Inc. offers standard amenities such as pick-up and delivery, loaner vehicles and vacuuming and washing. Viti has 150 loaners and 45 drivers for your service needs and we will pick up your car at your home or office.

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Have them in circles
31 people
Patricia O'Keefe's profile photo
Charles Sylvia's profile photo
e Pro Gear's profile photo
Gary Garofalo's profile photo
NYLO Providence/Warwick's profile photo
deirdre bills's profile photo
Motor Authority's profile photo
Mercedes-Benz Fan Club's profile photo
Auto Repair Shops USA's profile photo
Write a review
Review Summary
4.6
44 reviews
5 star
38 reviews
4 star
1 review
3 star
1 review
2 star
No reviews
1 star
4 reviews
"Every time I have called, I have dealt with the same Service Advisor."
4 reviewers
"I brought my car in for service and everyone was wonderful to deal with."
"Bought my first Mercedes C300 4Matic from Brad Sollitto."
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All reviews
Carfo Sixtwofour
7 months ago
Every experience I have with Viti is terrible. Most of the people there don't really care about you, they just want your money. In my most recent visit to have my check engine like serviced, I was told diagnostics would be $130 and if I wanted to proceed with the repairs I would get a quote once they discovered the problem. After finding the problem (and quoting me $905 for the job), I was hesitant to do the work. I discovered that the part in question I can order from Mercedes for $175 and the time it would take to do the repair, according to Mercedes, is around 30 minutes. I was over quoted by $649! That's how much they wanted to steal from me. On top of that, when I went to pick up my car today, there was a $350 diagnoses charge instead of the $130 that they originally told me it would be. This place is just unbelievable. They do not care about you at all, they'll give you fake smiles and handshakes and won't treat you fairly. I brought it to another mechanic (an ex-Mercedes mechanic) and he did the whole job for $255. Do yourself a favor: heed my warning. If you plan on going to Viti for any kind of service, before you agree to their costs do your own research. Find out how much the part costs, how much labor is involved, and get accurate quotes from other mechanics before you waste your money at Viti.
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Danny Barros
10 months ago
I was a long-time, loyal customer of Viti until recently. I had both of my Mercedes vehicles serviced there over the years and was always satisfied until I was assigned a new service advisor, Russ Machado. Russ is extremely rude, does not return phone calls and could care less about having your business. The same goes for the service director, Tony Miele, and the general manager, Will Dame. They denied my insurance company's check, Progressive Insurance, and expected me to immediately pay over $7k out of pocket. I opened a complaint with the Better Business Bureau because of how I was disrespected and mis-treated by the staff. Will and Tony did nothing to correct it, in fact, they didn't even apologize for the degrading voicemails that I showed them. Inskip now has my business and I couldn't be happier!
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Tom Gill
a year ago
I would NEVER purchase a car from this dealership! Horrible experience. Pricing changed on me several times. Disrespectful and rude. Left hanging with out a vehicle. Treated so poorly!
Paul George
a year ago
Viti was very helpful when I needed to have some work done on my car. I had had an accident and needed repairs. They were right there to help me and did a great job on my car. I would definitely recommend them but I definitely don't want another accident!
Nick s
in the last week
Viti's sales experience was terrible. My service experience was terrible, I have spent thousands of dollars and they repaid in total disrespect The GM never had courtesy to respond to my email
David Marks
12 months ago
I am on my fifth Mercedes from Viti. Everything about the dealership is great. Competitive prices, very personal sales staff, great sales manager in Will Dame and wonderful service advisor in Sue McDermott. They go out of their way to make every experience a positive one. I recommend them to all my friends including those living in the Boston area since they do free pick up and delivery there. A great place
Dolores Prend
a year ago
One week after my car was serviced, the heating system broke down due to ice/water buildup. Although my warranty had just lapsed, Doug and the service department decided to honor the expired warranty and made all the necessary repairs free of charge! They picked up the car promptly, left a loaner, and then delivered my car back one day later in great shape. Their service has always been excellent, but they truly went "above and beyond" my expectations this time. Their professionalism, knowledge, skill and friendliness makes it a pleasure to recommend them and I am both very grateful and very lucky to have Doug and the Viti staff servicing my car.
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Bryan Hennessey
a year ago
Viti Mercedes is by far the best car dealership experience I have ever experienced! The knowledge, professionalism and friendliness of the staff made my car buying experience extra special. I highly recommend this dealership to anyone looking for a new or preowned Mercedes or Volvo. This is how everyone should be treated when shopping for a vehicle. Keep up the great work!