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Cheryl Feldman
133 followers
133 followers
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Cheryl's posts

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How I'm Staying Connected to Dreamforce from 3K Miles Away!
It's that time of year again, my favorite time of year, it's Dreamforce time!  Unfortunately this year I had to make a tough decision not to attend Dreamforce.  I will tell you; it was one of the toughest decisions I've had to make in a long time and some t...

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Why Adding a Field Isn’t Always that Simple & The 5 W’s of Salesforce Administration
I know what you’re thinking. You’re reading the title saying to yourself “C’mon Cheryl, yes it is, in just a few clicks I can add a field. What are you talking about?” In theory, yes, you are correct. However, I wanted to share an example from a recent Use...

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How to SABWA When You're Not in the Same Location as Your Users
If you’ve heard Mike Gerholdt speak then you’ve heard him speak about SABWA, S alesforce A dministration B y W alking A round. I love this practice, but it got me thinking what if users aren’t in a location that’s in walking distance to you or what if you...

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Falling in Love...With Service Cloud
I fell in love with Salesforce Service Cloud nearly a decade ago in 2006. I was working at a startup managing an org as a Solo Admin with around 50 users, which were mostly from Sales and Marketing. There were a few departments within customer support: ...

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My Awesome Admin Heart
My Awesome Admin Heart This was originally posted on my Facebook last month while I was expressing some random thoughts. Some friends encouraged me to turn this into a blog post, I hope you like it. I will forever and always be a Salesforce Admin. I do not...
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