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Emad Alaeddin
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81 followers
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My first single off my upcoming album is out today!
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I just added the newly remixed and remastered version of "Forever". The new album "Love, Loss, and the In-Between" will be out 5/28
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Hopping into a ride has never been easier
Originally shared by ****
Beautiful 2008 M6 Convertible with low miles - sales@zeibakauto.com
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Well this is a first!
2014 500e happy customer!
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The beaut, the intricacy.
This hand crafted ethnic collar would look amazing this summer with all of your summer outfits. Made from gold brass and hand hammered for texture, it is now in my store.
#necklace   #bib   #collar   #brass   #handmade   #ethnic   #fashionblogger   #pzmdesigns  
https://www.etsy.com/listing/218983418/gold-brass-bib-hammered-tribal-necklace?ref=listing-shop-header-0
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We're sorry to read about the above customer's unfortunate experience with Zeibak despite the effort to try and remedy the situation. However, the statements in the complaint are misleading and far from the facts. The owners at Zeibak take pride on being transparent and fair in all their transactions, so to see a complaint like this is unsettling. We were able to save this particular client $6,000 if he were to purchase the vehicle anywhere else. We run a "concierge service" for buying used cars, whereby a customer submits their make, model, color, mileage, required options and budget for a car they would like to buy. The customer was involved with every step of the process. Several options were sent to the client with industry condition reports and history records which he reviewed and decided to proceed despite the two previous accidents. He chose the car in question and stated in the email that, "Yeah, as long as they weren't bad accidents then no big deal". The car was won at the auctions and the customer paid the winning price plus a small fee (even though he is a retail customer) and the car was shipped to his location. Our "concierge service" is meant to make everything easier on the customer including signing papers at or near the home. The customer signed an AS-IS contract. Meaning all repairs are the responsibility of the buyer and this was thoroughly explained to him ( it is important to note that the car was still under warranty with BMW). Despite that, when he found scratches on the windshield we offered to pay half for the cost of replacing it (even though contractually it was not Zeibak's responsibility) and he declined to take that offer. It should be noted that no dealership would have offered to share the cost of such a repair two weeks after an "As-Is" transaction. Along the way, the noise he heard from the transmission area is a normal sound and BMW confirmed this when they informed the client that there is nothing to fix. Again, how is that the dealership's responsibility and how does that justify returning the car for a full refund two weeks after driving the vehicle around. The car ran beautifully and is a not a lemon in any sense of the word, which is why BMW was unable to address the issue that he believed the vehicle had; it's still under warranty and any defects would have been addressed by BMW. When we had it checked by mechanics before handing it to the customer, they were floored by the condition it was in. We filled the car with gas and had it detailed at the local car wash. We made sure everything was pristine before handing it over. The customer expects the dealer to go beyond all reasonable obligations despite an AS-IS signed contract, full disclosure of the vehicle's condition and history, and an involvement in every step of buying the car. Lastly, he said to us at one point in the transaction, "I love milking companies for everything they have, that's what I do"; we just didn't expect to be another victim. Furthermore, a simple phone call with BMW and the DMV will confirm that this type of customer is unrealistic and unreasonable. We are sorry that this is the experience of the customer, but as with every customer we pride ourselves in transparency, integrity, and the desire to change the way car salesmen are viewed.
It should be noted that last week we had contacted the client and came to an agreement and all was settled financially and that he was satisfied. Instead he took a settlement payment and decided to post this farcical garbage about the way we run our business. Beware of buyers like this who make it a life goal to milk companies like ourselves for everything they've got. 
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We're sorry to read about the above customer's unfortunate experience with Zeibak despite the effort to try and remedy the situation. However, the statements in the complaint are misleading and far from the facts. The owners at Zeibak take pride on being transparent and fair in all their transactions, so to see a complaint like this is unsettling. We were able to save this particular client $6,000 if he were to purchase the vehicle anywhere else. We run a "concierge service" for buying used cars, whereby a customer submits their make, model, color, mileage, required options and budget for a car they would like to buy. The customer was involved with every step of the process. Several options were sent to the client with industry condition reports and history records which he reviewed and decided to proceed despite the two previous accidents. He chose the car in question and stated in the email that, "Yeah, as long as they weren't bad accidents then no big deal". The car was won at the auctions and the customer paid the winning price plus a small fee (even though he is a retail customer) and the car was shipped to his location. Our "concierge service" is meant to make everything easier on the customer including signing papers at or near the home. The customer signed an AS-IS contract. Meaning all repairs are the responsibility of the buyer and this was thoroughly explained to him ( it is important to note that the car was still under warranty with BMW). Despite that, when he found scratches on the windshield we offered to pay half for the cost of replacing it (even though contractually it was not Zeibak's responsibility) and he declined to take that offer. It should be noted that no dealership would have offered to share the cost of such a repair two weeks after an "As-Is" transaction. Along the way, the noise he heard from the transmission area is a normal sound and BMW confirmed this when they informed the client that there is nothing to fix. Again, how is that the dealership's responsibility and how does that justify returning the car for a full refund two weeks after driving the vehicle around. The car ran beautifully and is a not a lemon in any sense of the word, which is why BMW was unable to address the issue that he believed the vehicle had; it's still under warranty and any defects would have been addressed by BMW. When we had it checked by mechanics before handing it to the customer, they were floored by the condition it was in. We filled the car with gas and had it detailed at the local car wash. We made sure everything was pristine before handing it over. The customer expects the dealer to go beyond all reasonable obligations despite an AS-IS signed contract, full disclosure of the vehicle's condition and history, and an involvement in every step of buying the car. Lastly, he said to us at one point in the transaction, "I love milking companies for everything they have, that's what I do"; we just didn't expect to be another victim. Furthermore, a simple phone call with BMW and the DMV will confirm that this type of customer is unrealistic and unreasonable. We are sorry that this is the experience of the customer, but as with every customer we pride ourselves in transparency, integrity, and the desire to change the way car salesmen are viewed.
It should be noted that last week we had contacted the client and came to an agreement and all was settled financially and that he agreed to remove this negative review; in fact he posted a positive review about us (of which we have a screenshot that we will post on our photo album. Instead, he took a settlement payment and decided to repost his old review without even bothering to contact us. 
Beware of buyers like this cause as he will, as he so eloquently put it, milk you for everything you have.
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