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rostrvm
8 followers -
Contact centre and back office software
Contact centre and back office software

8 followers
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I’ve always liked the fact that we don’t just have a first-class, flexible product offering but also a dynamic team where you’re not limited to staying in the same role but can develop and grow. I’m looking forward to working with customers and helping them benefit from Rostrvm’s unique approach too.

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rostrvm gives your Skype for Business contact centre teams the tools to put appropriate communication strategies into practice, with the right levels of automation and control.

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Our opinion on the new Ofcom guidelines. How to continue to comply and deliver business success with a predictive dialler.

http://www.rostrvm.com/comply-dialler-guidelines-ofcom/

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The social housing sector is now using rostrvm technology to reap big benefits when tackling the seismic changes brought about by welfare reform and the introduction of Universal Credit.

Midland Heart has recently won the ‘Most Innovative Housing IT System’ category at this year’s Housing Innovation awards for the proactive rostrvm for Housing technology.

http://www.rostrvm.com/award-winning-housing-technology/

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This year saw rostrvm reach its 30th anniversary. To mark the occasion we’re sharing 30 tips for contact centre success.

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After waiting nearly a year for Ofcom to release their updated dialler policy they decided to let us have the glad tidings earlier this week – Merry Christmas one and all!

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Getting your contact centre ready for Christmas? Seeking inspiration for 2017? Here’s our festive checklist!


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How to make Precision Contact

There’s one thing about outbound that’s unlikely to change any time soon no matter how a person contacted you (Twitter, email etc) it’s OFTEN better to respond using the phone – social media is too public and a call resolves the issue faster than email.

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Today’s predictive dialler systems are highly flexible and user friendly; if you set them up using the right intelligence you’ll achieve real progress and customers will feel appreciated.

Precision Contact gives you the optimum chance of reaching your customers and prospects.
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