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Winter Park Mountain Lodge
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81699 US-40 Winter Park, CO 80482
81699 U.S. 40USColoradoWinter Park80482
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3-star hotel
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Booking links sponsored. $135 incl taxes & fees
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Review Summary
17 reviews
5 star
2 reviews
4 star
5 reviews
3 star
5 reviews
2 star
2 reviews
1 star
3 reviews
Hotel offering laid-back rooms with free WiFi, plus indoor pool, hot tubs & restaurant with pub.- Google
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Lindsay Otto's profile photo
Lindsay Otto
a month ago
My husband and I stayed here for 3 nights on our ski vacation. We loved how close it was to the Winter Park Resort since we spent most of our time there skiing. It's definitely not a 5 star hotel, but it was a good place to stay for the price we paid. It does need some updating, especially the carpet in the room, but it was clean and the bed was comfortable. The staff was friendly at the front desk although they don't make it easy to get in the front doors with a luggage trolley full of luggage, as the doors only open part way and the staff doesn't offer to help even if the lobby is empty. We ate at the restaurant late one night and the food was really good. Overall, we enjoyed our stay there.
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Nicole Grabowski
7 months ago
I would like to give this hotel a good rating overall, however I am forced to give a poor rating due to the incredibly rude and immature service we experienced from the front desk, particularly from a young woman named Hannah. This was during our stay over the Aug. 30, 2014 weekend. The confirmation email my husband and I received from Winter Park Mountain Lodge indicated a check-out time of 11:00 a.m. We planned our departure morning around this. The morning of our check-out, my husband called the front desk to confirm, and was told very rudely that we had to be out by 10:00. We went to the front desk to show Hannah our email confirmation, and were spoken to as if we were naughty children. Hannah then offered to have us removed by police if we didn't vacate the room in time. Really awful treatment for a request that was not at all unreasonable. This person should not be working in any customer-facing role. I have never been treated with such disrespect by a hotel staff member in my life, and all over something that the hotel itself promised us in their own confirmation letter. Despite the unfortunate front desk service, this hotel is older but very convenient, with good sized rooms, two hot tubs, a swimming pool, and a nice continental or hot breakfast.
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Jason Shaeffer
a year ago
My wife and I were not expecting too much after booking online but there is a reason they do not post pictures of the facility and rooms. $169 a night buys you much more at most other mountain/resort hotels of this level or caliber. The place is so poorly designed, parking, pulling in just to register is horrible. A "ski resort hotel" that does not have automatic doors into the lobby (which also hosts a ski rental shop) is a sign of poor design. How are you supposed to carry bags, skis, boots, etc. when your door does not automatically open? Oh, there’s a handicap button, works so great. If you decide to take the stairs instead of the elevator, you end up outside and have to come back through the non-automatic doors (nice design architect). If you have a room on 1st floor, it is a byway for folks who park in the upper lot using the side entrance. So with the paper thin doors and walls, every passerby is practically having a conversation with you in your room. Most "Forest View" rooms on the first couple floors give you a bird's eye view of garbage dumpsters and the like. The rooms are very ratty, old and need a serious updating. First room we had (because we were booked in a room on first floor right at the entrance, ice machine and snack machine) had an old school tube television which the remote went along with its 1990 version. The front desk staff wanted nothing to do with our dissatisfaction and the fact that we had to move from room to room at 1am. They offered “I’m really sorry”. Overall, the staff here lacked any sort of professionalism and were all "just doing their jobs". We asked why an employee was vacuuming the hallway right outside our room at 10:15pm and there was no explanation. Really, we were just looking for a place to sleep before skiing the next day - and this place can't even offer that. The breakfast upstairs was the same quality you would get at a "breakfast included" place yet they are charging $12 to eat off the buffet. At $169 a night for a king bed, the condition of the hotel (lack of any money being put into it for years) should include at least a breakfast. For the same amount of money (if not lower), you can stay at the La Quinta in Silverthorne that has much nicer rooms and a breakfast. Do yourself a favor and book across the street at Vintage/Winter Park or go downtown and stay at a mom and pop place. It's clear that the ownership and management here are just cashing the skiers money (in season) and have no desire for offering a pleasant environment or experience. I would not recommend staying here and will let all my fellow Coloradoans know as well.
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Keith Petree
2 years ago
This Hotel isn't as bad as some of the reviews that I read. I enjoyed my time, and more of less would return there. I can say, the Hotel's micro brew SUCKS! The hot tub and pool were great though, so was the sauna. Breakfast and diner were good, nothing too special as far as menu choices though. Staff was friendly and helpful.
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Amanda Harding
a month ago
Service was good, but the food was absolutely horrible. We used to live in Fraser about six years ago and this was one of our favorite places to eat. The place is now under new management and my food was sick. Had burger and fries, had to dip the burger in ranch so that it tasted somewhat okay to eat. Fries were burnt and dry
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Gunnar Nettleship
a year ago
I have deducted 1 star for this place being on the across the road from the resort, rather than on the same side. That being said, THIS PLACE ROCKS!!! The in house restaurant and brew pub makes great food and beer. I was ready for some not so good food and very pleased to have a great meal. I WILL come here again
John Kaluza
2 years ago
Lodged here in April for 10 days skiing and the resort and the hotel were pretty much deserted, but it snowed overnight for 5 of those days so the skiing was excellent considering it was April. Disappointed to find the microbrewery had closed down when we arrived, but the bar staff were extremely friendly and chatty. The shuttle service to the resort and town was excellent. Could have done with a flat screen tv and the ability to arrange car rental through the front desk
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Memo Rubio
2 years ago
Good spot. They could build one of those pedestrian bridges to the other side where the resort is. Poor service, didn't provide complimentary breakfast because I didn't reserve online. It is a hassle to reserve online at least it was in 2011. Pet friendly though so that is a plus.


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