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Verified local business
McNeel Eye Center
Eye Care Center
Today 8:00 am – 5:00 pm
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4270 N Eagle Rd Boise, ID 83713
4270 North Eagle RoadUSIdahoBoise83713
Eye Care Center, Optometrist
Eye Care Center
Contact Lenses Supplier
Today 8:00 am – 5:00 pm
Monday 8:00 am – 5:00 pmTuesday 9:00 am – 6:00 pmWednesday 9:00 am – 6:00 pmThursday 11:00 am – 6:30 pmFriday 8:00 am – 5:00 pmSaturday 9:00 am – 1:00 pmSunday Closed
Full service vision care practice located on Eagle Rd. We welcome families, accept many insurance plans and stay open past 5 on Tuesday, Wednesday and Thursday as well as some Saturdays for your convenience.
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Review Summary
25 reviews
5 star
16 reviews
4 star
1 review
3 star
1 review
2 star
3 reviews
1 star
4 reviews
"Then when my glasses came in, nobody contacted me."
"They also have a fantastic selection of frames and a beautiful office."
"I have been dealing with dry eyes since my Lasik procedure five years ago."
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Carol McDowell's profile photo
Carol McDowell
5 months ago
Dr McNeel is brilliant! Our entire family has been going to see him for years, and we wouldn't think of going anywhere else! Dr McNeel is the most caring doctor we have ever had! He diagnosed a very difficult eye problem I was having, and although he referred me to another specialist, he was involved throughout the treatment, working closely with the other doctor, and then resumed my care himself. If you are looking for an eye doctor that takes a real interest in the health of your eyes, plus has an amazing selection of eye wear, call McNeel Eye Center! I have so many friends that I have referred to McNeel Eye Center, and they wouldn't think about going anywhere else!
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Gena Cameron
5 months ago
I really like Dr. McNeel. He took time with me during my eye test. My eyes get tired and everything starts looking the same. He was kind and patient. I had previously gone to Walmart for 2 pairs of glasses that I literally could not see through and had to return. My glasses from McNeel were great. I thought the staff was very good. I am in Florida now, but upon return I will schedule my appt. with them again.
Roy Corkill
7 months ago
I used them about three years ago, and it was a nightmare. They are on the preferred list, so I used them again. They gave me a test that I told them I did not want. Then when my glasses came in, nobody contacted me. I know they have my e-mail and phone number. RUN from these incompetent people. The other option was Shopko, guess that's where I go from now on. What a sorry bunch of people.
James Lemoine II's profile photo
James Lemoine II
a year ago
McNeel Eye Center has been a great experience. Dr. McNeel has bent over backward to make sure all my concerns and questions are properly handled. I've spent a good amount of time in the office with various appointments between getting diagnosed and fitted for gas permeable contact lenses. In that time, I've always found the doctor and staff very pleasant and friendly. I'm not sure why one reviewer would ding them for only having one doctor. In my opinion, the centers with multiple doctors are nothing more than volume cattle calling with little or no relationship between patient and doctor. I believe a one doc practice will spend the time fostering good relationships with the patients, and that has been my experience with McNeel. I'd recommend them to anyone.
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Tom Young's profile photo
Tom Young
9 months ago
My wife and I love McNeel Eye Center, they are amazing. They answer every question and they are without a doubt experts in their field. Unlike a cookie cutter eye center McNeel offers a personal level of service you just don't find anymore. We will be customers for years to come. Tom Young Boise ID
Megan Moran's profile photo
Megan Moran
5 months ago
Dr. McNeel is a wonderful doctor, who take his time to get to know you. I can't say enough about the wonderful care he gives his patients.
Michelle Pope's profile photo
Michelle Pope
a year ago
I initially choose McNeel Eye Center for my children because it was close to our subdivision. When I called, they were very kind and very willing to accommodate my schedule with after school appointments. We've now been going here for three - four years. The staff is friendly and always very nice. I referred a friend to them today and decided to write a short review. Dr. McNeel is also very good with my daughter with autism and we feel we are well taken care of here for our vision needs.
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R oyalBlue
3 years ago
I searched for a good eye doctor in Boise and found McNeel, they had appointment the next day "Which busy ones don't" There is only 1 doctor so that raised a skeptic so they must not be that good. Both my girlfriend and I tried them, the Doctor talked about allot of off topic trying to make short conversations, but really didn't talk about eyes much he talked about the mall and perfume mainly, the customer services was the worst experience ever there's a rude chubby lady up front, but there 2 nice lady's make up for that however they promissed glasses at a certain date, then another date and another date, I will not be going back to McNeel since they don't offer the quality I am looking for, I paid for a contact lens fitting fee but was given the same exact lens to try to see if I liked them, but I told the doctor I wore these lens for over 6 years so active listening would be good on their part, I don't feel that McNeel eyes service deserves a 5 star since they don't provide a 5 star service to be a honest hard working human I will rate their entire service: Customer Service: 1. Management: 4. Doctor: 3. Selection of Frames: 3. Contact Fitting Exam: 2. Eye Education: 2. On time delivery when given a ETA: 1. Overall Rating: 3. I provided a 1 star on Google since all the other people rated 5 (except 1) since that they are 4 1/2 they do not deserve that, this company needs to be a 3 in my mind since they don't offer a 4 or 5 star service. But you don't have to take my word for it. I felt like I wasted money here, I will search for a new eye center when I need a new exam. Thanks.
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