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Grand Hyatt Mumbai
Luxury Hotel
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Off Western Express Highway Santacruz East Mumbai, Maharashtra 400055, India
Off Western Express HighwayINMaharashtraMumbai400055
+91 22 6676 1234mumbai.grand.hyatt.com
Luxury Hotel, Conference Center
Luxury Hotel
Conference Center
Conference Hotel
Grand Hyatt Mumbai – one of the best hotels in Mumbai is seamlessly connected to the Mumbai airports. It is located just 10 minutes from the Domestic Airport and the Mumbai International Airport (BOM) T2 terminal, providing convenient access within 30 minutes to South Mumbai via the Bandra-Worli Sea Link. The hotel in Mumbai is situated 5 minutes away from the business hub of the city - Bandra Kurla complex (BKC). The various popular shopping districts, malls and entertainment hubs in Mumbai such as Bandra, Lower Parel and Worli are conveniently located. 

A contemporary lifestyle destination spread across 12 acres of greenery in the Santacruz/ Kalina area of Mumbai, this luxury Mumbai airport hotel offers guests an assortment of luxury rooms and suites and contemporary serviced apartments to enjoy their stay in. Apart from luxury living options, Grand Hyatt Mumbai also offers multiple dining options, extensive leisure facilities, meeting rooms for business travellers and an international shopping plaza. Book your stay online today!


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Review Summary
4.3
135 reviews
5 star
79 reviews
4 star
32 reviews
3 star
15 reviews
2 star
3 reviews
1 star
6 reviews
Sophisticated lodging with a spa, 2 outdoor pools, a shopping center & international restaurants.- Google
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varsha markar
4 months ago
We (Me & My sister) came to relax & revive ourselves from a stressful environment from 19 to 21 Dec 2014, but have only left with a humiliating & bitter experience of a so called 5 star hotel which ruined our holidays. Services offered by the hotel did not meet the expectations of a 5 star hotel. Room services were good. The staff keeps revolving near the entry area for TIP I believe. If you enter the hotel with a luxurious car, the staff will be helpful with your luggage, else with an ordinary car the staff is judgemental and not at all helpful. Atleast 15 to 20 staff people are present at the entry, but if you enter with an ordinary car, the staff though not occupied will not help you (I am not saying this because this only happened to me but during these 2 days I saw this same attitude with every client who dropped in at the hotel with an ordinary car.) Anyways I was disappointed at this first service itself. Later on when I went to the reception for check in process and as this was my first stay with a 5 star hotel I wasn't aware of pre-authorization process and the guy at the reception "Mr Mahesh" was so not helpful and rude that he didn't want to explain what was pre-authorization and what was actually covered under it. Besides this intolerable attitude of his, we informed him that we had requested for certain kind of room during online booking but "Mr Mahesh" flatly refused without even checking for the availabilities of that room. I believe the hotel has no facility for your luggage being delivered to your room which I believe is a norm with even a 1 star hotel. We had to carry our own luggage bags to our rooms despite staff being available. After checking into the room, v realized that the washroom sliding doors were not sliding/opening properly. Upon complaining, the same was made up. These are no standards of a 5 star hotel. Be it a 5 star or any other hotel, the hotel should always strive to improve its services based on the feedback. I swear that I will never myself visit Mumbai Grand Hyatt or recommend it to any one. Not an experience I want to repeat.
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Prabhat Rai's profile photo
Prabhat Rai
in the last week
Paisa wasool
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Ashok Mishra
a month ago
Mumbai ki shaan
Awes Shaikh
8 months ago
Awesome atmosphere, great hospitality, courteous staff, amazing food. Loved it!
Response from the owner - 8 months ago
Thank you Mr Shaikh. We are pleased to know that you liked the ambiance around the hotel, the service extended by our staff and your dining experience was met with your expectations. Thank you again for your valuable feedback and we look forward to welcoming you again at Grand Hyatt Mumbai. You can stay in touch with us by following Grand Hyatt Mumbai on Google+, Twitter, Instagram and Facebook!!
Meenaxisundaram Ramaswamy's profile photo
Meenaxisundaram Ramaswamy
6 months ago
Fantastic Experience for a Day's Stay at Grand Hyatt Mumbai during Aug 2014. Gym with coaches - best used and had a Nice day with High-fitness exercises. Had Steam-bath, with Sauna-Hot-bath and spent time in Jacuzzi Bath and experienced a wonderful day in our life. One Coach Mr. Justin is very much friendly and guiding smilingly. Wonderful Place in METRO-MUMBAI.
Response from the owner - 5 months ago
Dear Meenaxisundaram, Thank you for your wonderful feedback and for choosing to stay with us. It gives us great joy in knowing that you truly enjoyed your stay with us and your liked our state of the art facilities at Club Oasis - Spa & Fitness Centre. We are glad to know that the sevice extended by our friendly staff is appreciated. Thank you again for your feedback and we look forward to your next stay at our hotel.
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Nayeem Marui
5 months ago
hi iam panvel hwhy
Sk Pune
a month ago
very good service and safe facility
Vikas Kumar
9 months ago
Horrible Experience, I was sitting in the Hotel Restaurant at the Grand Hyatt Mumbai and a waiter spilled Wine all over my designer jeans and really nice shirts, making them extremity sticky. Keep in mind these clothes are well over $1,000 US, and are STAINED and sticky. When I talked to the manager about this situation they said they would laundry my clothes. When I handed my clothes over to the laundry service they refused to my laundry because they said they would only wash the clothes they spilled wine on. No customer Service, No compensation, STAY AWAY!!
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Response from the owner - 9 months ago
Dear Mr Kumar, Warm Greetings from Grand Hyatt Mumbai! Thank you for your feedback. We are extremely sorry about the fact that one of our associates erroneously spilled wine on you, staining your clothes. We were extremely apologetic and empathetic to this situation that we offered to launder the stained clothes on a complimentary basis and an additional 50% discount was offered for all your remaining pieces of laundry (28 pieces in total) that you wished to get laundered. We have also confirmed to you that we would waive the charges towards your upgrade to Club category. We are sorry that our offer to compensate the error did not meet your expectation.

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The day is back !!! The one day in every month, where you enjoy massive discounts of up to 50% on F&B, Spa and Salon Services. Click to know more:  http://mumbai.grand.hyatt.com/en/hotel/news-and-events/news-listing/11th-anniversary-celebrations-at-grand-hyatt-mumbai.html
#WeAre11 #Anniversary #discountoffers  
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Easter fun has begun at Gourmet Store. Gift joyful goodies to your family & friends!!
#Easter #eastereggs #easter2015 #goodies #fun #joyful #mumbai  
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Continue the excitement of Cricket World Cup over an electrifying party tonight at China House Lounge with DJ Ankytrixx. Call on +91 22 6676 1149 now to book your place and gear up for an epic party!!
#party #tonight #mumbai #cwc15 #club #clubbing #nightlife #nightclub  
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The once in a lifetime offer is here!! Join us in our 11th Anniversary celebrations on March 17th, and enjoy up to 50% discount on F&B, Spa and Salon. To know more, click here http://mumbai.grand.hyatt.com/en/hotel/news-and-events/news-listing/11th-anniversary-celebrations-at-grand-hyatt-mumbai.html
#WEARE11 #offer #offersanddeals #discount #discountoffers #anniversary #mumbai  
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Grand Hyatt Mumbai

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The Indian festival of colours, 'Holi' is coming soon. Prevent your beautiful hair and skin from any damage. Our experts at Christiaan Georgio - hair & beauty salon are here to help you!!
#haircare #style #beautiful #skincare #salon  
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Usher in the Year of the Sheep this Chinese New Year at China House – one of the best Chinese restaurants in the city; and delve into a specially crafted menu that includes delectable Chinese New Year Delights from February 19 - 22, 2015.
#chinesenewyear #chinesenewyear2015 #chinesefood #yearofthesheep  
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April is a month for the food lovers as we bring mouth-watering Dim Sum Specials at China House and lip smacking Burger Mania at Lobby Lounge. Enjoy all this, between April 6th to 30th.
#burger #dimsum #chinesefood #foodie  
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Coming Soon!! If you are a fan of MasterChef Australia Season 6 winner Brent Owens, watch out for this space.
#Masterchef #australia #winner #comingsoon #Mumbai  
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Hi Romi. There is an exclusive contest on Twitter, open for food bloggers only. Please visit our hotel Twitter page to know more and stand a chance to meet and dine with Brent by participating in the contest.
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Celebrate the weekends in style and spend 2 serene days away from the hustle and bustle of the big city. Come for the weekend, stay for the fun!!
http://mumbai.grand.hyatt.com/en/hotel/offers/offer-detail.html?offerId=55480996&code
#Weekend #Mumbai #Stay #Offer #Luxury  
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We are proud to celebrate our 11th Anniversary tomorrow and we are making 17th of every month in this year, a day to enjoy at Grand Hyatt Mumbai with discounts of up to 50% on F&B, Spa and Salon only for a day. So, what are you waiting for?? Click here to know more and be part of our celebrations tomorrow!! http://bit.ly/1EjFA65
#WeAre11 #Anniversary #offers #discount #tuesday
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Experience luxury when you book Grand Club or Suite category of rooms, which brings exclusive access & complimentary benefits of Grand Club Lounge. To know more, click here http://mumbai.grand.hyatt.com/en/hotel/rooms.html
#LivingGrand #luxury #exclusive #lifestyle #Lounge #mumbai  
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Welcome the 'Year Of The Sheep' with us at China House, as we bring the Chinese New Year Specials from February 19th to 22nd.
http://mumbai.grand.hyatt.com/en/hotel/news-and-events/news-listing/chinese-new-year-delights-at-china-house.html
#happychinesenewyear #happychinesenewyear2015 #yearofthesheep #chinesefood  
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