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The Westin Maui Resort & Spa
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2365 Kaanapali Pkwy Maui, HI 96761
2365 Kaanapali PkwyUSHIMaui96761
Resort, Day Spa
Day Spa
Luxury Hotel
Beach Resort
Spa Resort
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48 people
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4-star hotel
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Review Summary
66 reviews
5 star
22 reviews
4 star
23 reviews
3 star
9 reviews
2 star
5 reviews
1 star
6 reviews
People talk about high speed internet access, water slides, fairmont kea lani, koi pond and oceanfront
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Eileen C's profile photo
Eileen C
reviewed in the last week
My boyfriend and I stayed here for 4 nights at the end of April. Overall, it's a nice hotel. Their lobby and pool area is breathtakingly BEAUTIFUL! They have flamingos, swans and a waterfall all from within the lobby area which connects to the outside poolside area. Good customer service. The appearance of the hotel room itself was okay. For an older hotel, they managed to do some upgrades, but you could tell the closet door was original. We had a view overlooking the hills and managed to get a shot of a beautiful rainbow from our balcony the day we arrived. The beach was lovely. The only thing I didn't like too much about it was that you had to pay for the beach chairs and umbrellas. It can get quite expensive! Food is expensive, unless you go to the food court. But all in all, for the vacation package price that we got, it was worth it. This was actually my second time back to this hotel.
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Mark Stull
reviewed 3 weeks ago
For anyone reading these reviews, ignore these stupid people that complain. I work in retail and the general public complains about everything. This hotel and everything about is completely amazing. The staff are not rude like some say, sensitive morons, I can't say enough to describe the stay we've had. It has been without a doubt one of the most pleasurable experiences of my life. I've been all over the world and I will stay here again without hesitation.
Ron Hayward
reviewed 4 months ago
Overall, this hotel was simply okay. Upon arrival, we could find no open parking spaces in the lot for our rental car. Parking was at a premium all week. We never knew if we'd find a place or not. At check-in, we were placed in a different room than the one reserved. We were told it was an upgrade, though I had to wonder, as it overlooked Whaler's Village and the restaurants there. As much as we would have enjoyed keeping the balcony door open at night, it had to be closed to keep the noise out. The room desperately needed an update. The carpet was drab and tired. The sofa was stained. And the king-size bed was extremely soft and overdue for replacement. We groaned each morning as we arose with discomfort after sleeping in that lousy bed. Apparently, the hotel spends all the money it charges its customers on the grounds, for they looked fine, but the room suffered. I'll stay elsewhere on my next visit.
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Anna Belkine's profile photo
Anna Belkine
reviewed a month ago
Meh. It's a hotel. For $550 a night (which, thankfully, was paid by the company), we got a room with two beds and a shower, overlooking the parking lot, decorated with awfully ugly faux wood paneling and furnished with cheapo faux wood furniture. No microwave, and a teeny bar fridge that won't even fit restaurant leftovers. The room was clean, I'll give them that, but I expect more from a high-end hotel. Our room was indistinguishable from airport motel accommodations. The pool had a surprising deficit of shade. A few sparsely placed umbrellas were all taken by 9am, and the pool itself had no shady spots to hang around in. If you wanted to be in the water, you absolutely had to subject yourself to direct sunlight. To the credit of hotel designers, the pool area itself was very pretty -- but because of all the "charming" winding and turning of the waterline, it was very difficult to keep visual contact with my child. So good luck getting a quiet minute of sitting in the shade while your child plays in the pool -- nope, you must be constantly on your feet if you want to see them... I was never as exhausted by the end of the day as I was during my stay there. Everything, and I mean EVERYTHING in this hotel costs extra. Be prepared to shell out $30 for beach umbrellas and chairs (cause the beach has no shade either). Be prepared to pay $100 per person per day for food. Be prepared to buy dollar-store quality beach toys for your kids for $10-20. If your child is over 5, be prepared to pay $80 per kid per day for daycare. (No luck if you have a toddler, you're on your own!) It was like living inside a shopping mall. An expensive shopping mall. I will not be coming back.
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Family Vacation Hub's profile photo
Family Vacation Hub
reviewed 3 months ago
We stayed at the Westin Maui Resort & Spa for a few days on our first family trip to Maui. The hotel is situated in the beautiful Lahaina area of Maui which is a wonderful vacation spot of the island. Our stay at the Westin Maui Resort was amazing and is one of our top five hotels that we have have ever stayed in. Here is a quick list of the reasons you should stay here on your next trip to Maui. 5 large swimming pools with waterslides and waterfalls Ka’anapali Beach is steps away Great location which is close to dining and shops Nice rooms with great views and kitchenettes Large lagoon lobby with birds and fish
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lucas humbel
reviewed a week ago
This hotel is too big for its own good. The pool areas were very nice, but the beach was a bit disappointing. For the money, I personally don't feel that it's worth it.


Sail for Charity! Sunday May 18 join us for a special Teralani Sailing Adventure in support of the 36th Annual Visitor Industry Charity Walk. Mention "The Westin Maui Resort & Spa" when booking the 9am Premiere Snorkel Adventure & BBQ and you'll receive a discounted ticket of which 100% of the proceeds go to support a #local #charity! Please call 808 661 SAIL (7245) today - space is limited! #sail #cruise #kaanapali #beach
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Enjoy the Resolution Burger at Relish Burger Bistro! This Feature of the Month is a gourmet veggie burger that will surely help you start the year on a healthy kick. Special ends January 31.
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Have them in circles
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In celebration of International Happiness Day & Spring Equinox, join us for a volleyball tournament and hula presentation later today. #westinwellbeing #movewell #playwell
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