Profile

Cover photo
Verified local business
Bay Area Bridal/New Things West
Bridal Shop
Today 1–7PM
127 followers|636,628 views
AboutPostsPhotosVideos
Contact Information
Map of the business location
Vallco Shopping Mall 10123 N Wolfe Rd Cupertino, CA 95014
10123 North Wolfe RoadUSCaliforniaCupertino95014
(408) 517-5700bayareabridal.com
Bridal ShopToday 1–7PM
Monday 1–7PMTuesday ClosedWednesday 1–7PMThursday ClosedFriday 1–7PMSaturday 10AM–6PMSunday 12–5PM
Wedding dresses, bridal gowns, bridesmaids dresses, mother of the bride gowns, shoes, accessories, evening dresses, party dresses, formal wear
Google+ URL

Street View

Panorama
Your Activity
Write a review
Review Summary
3.3
13 reviews
5 star
4 reviews
4 star
1 review
3 star
2 reviews
2 star
1 review
1 star
5 reviews
Straightforward showroom for wedding & bridesmaid dresses, party- & formalwear, shoes & accessories.- Google
"Bought all my dresses here for prom and winter formal for high school."
"Worst experience I have ever had."
Photos
Scrapbook photo 2
Scrapbook photo 3
Scrapbook photo 4
Scrapbook photo 5
Scrapbook photo 6
Upload public photo
People
Have them in circles
127 people
Sara Mazzolini's profile photo
Orion Security's profile photo
Daniela Castellarin's profile photo
Default Name's profile photo
inasweet cloud's profile photo
Wedding Ideas's profile photo
Exceed Photography LLC's profile photo
Auto Body Shop in San Mateo's profile photo
New Things West's profile photo
All reviews
Courtney Simonis's profile photo
Courtney Simonis
5 months ago
Worst experience I have ever had. Purchased my wedding dress and was told alterations were included only to find out that my grandmother, my mother and I all "misunderstood." Even though they insisted I order two sizes too big. Very dirty trick. My wedding is also less than 6 months away and this place told me to come in around 4 months to order bridesmaid dresses. Since I wanted to get an early start I went in to ask about this. They now don't provide the bridal party any discount and informed me that they can't do bridesmaid dresses at all. They also tried to tell me I didn't pay for dress when I had the receipt of payment. Spoke to 3 different people including the manager and they were all so so rude and overly aggressive. What was supposed to be an enjoyable experience became so horrible. I left crying. This is my wedding. My once in a lifetime day and experience. Bay Area Bridal ruined what was supposed to be a memorable fun experience with my family and bridal party. No person should be treated the way they treated me today. Worst business ever and I advise no one to go here. Go somewhere where you will be treated like a human being and with respect. Don't risk what should be such a memorable and great experience on a place that will ruin it for you.
• • •
Rebecca Miller-Kuhlmann's profile photo
Rebecca Miller-Kuhlmann
2 years ago
I went bridal gown shopping with my mom on the east coast and fell in love with a dress, only to find out it had been discontinued. I was so relieved when Nikki was able to call the designer and get it ordered right way. She was very patient and friendly and took the time to thoroughly answer all of my many questions. I would absolutely recommend this store.
Response from the owner - 2 years ago
Hi Rebecca, Thank you for taking the time to share your experience. We are delighted to hear that we were able to help you find your perfect dress! Your recommendation is truly appreciated and we hope to serve you again in the future!
A Google User
4 years ago
I went to Bay Area Bridal after a horrible experince at a different shop. I let they know ahead of time that I had just had the worst experience and that my bridesmaids were all upset so they gave us a private area. Elizabeth was our consultant and she was sooooooo very helpful. They brought all the gown to me. I felt a bit confused on what I wanted because I went there thinking I knew what I wanted and that dress looked terrible on me. The dress I choose was actually selected by Elizabeth and made everyone cry when I walked out. I wasn't rushed or pressured to buy but I did purchase my dress that day. It ended up being the cheapest one I tried on so I was under budget. Now I have more to spend on other details. I'm so happy with my dress. I recieved a follow up call for Elizabeth the next week letting me know when my dress would be in. Now I'm confused about my bridesmaids gowns so Elizabeth is helping me with that tomorrow! My advice, make an appointment in advance and don't bring too many people with you. You can't just walk in and expect all the attention. There are people there who planned ahead and made appointments who should be getting the attention.
• • •
A Google User
5 years ago
So I have been in this store on probably 5-6 occasions. I ordered my girls dresses here and they were reasonably priced and the quality is fair (not great as the extra threading shows.) I already got them, so now I am writing my review! They normally have just one girl to help pin up all the different people getting sized unless you are a bride, I assume. And that was somewhat annoying. And don't bother trying to find help with the menswear, which to inform you, they only have black tuxedos and no other colors in a cramped room that seems more like a walk-in closet then a section of a store. But the worse is the old woman that works there (or owns it or whatever). She is the most unpleasant person I have ever met. I wanted to look at the menswear and she practically told us to pick things off the rack and just start trying them on while she walked off. Everytime I came in she has something rude to say to me or another customer while I over heard her. She always has this look on her face that she hates every customer that walks in or calls or looks at her. One day in particular, we got some false info from a young lady and she wanted her name to correct the problem. It took me a while to reveal who gave me the false info because on one hand, she should have the correct info if she wants to work there, but on the other hand, this woman is so unpleasant I felt so guilty for telling on the girl. I bet she quit later on, because the next three times I came in she wasn't there. I think they seem to have a quick turnover rate in their employees because of this old lady, because the same girl NEVER helped me twice after all the times I was there. I think that says something. Now, back in the day (2001) when it was New Things West in the mall, I had a good time there trying on dresses but I think since then things have changed. I didn't buy anything back then though, found a nicer cheaper dress at Macy's prom section. haha. If I could rethink buying the bridesmaid dresses there, I would probably still go with them since I hate David's Bridal's styles and quality and other places don't have enough color options. Now sometimes their swatches are really cruddy and missing colors, so be ready for that. They do eventually replace them, since I have been there so many times I know. I ended up buying a swatch online to make sure I knew the colors! A small warning: Designers websites say they carry some dress lines at this store but they don't, so beware. Call first if you are interested in a certain line of dresses because I went there hoping to see certain dresses and instead I got stuck with my second choice of Alfred Angelo dresses. They were about $140 a piece for the ones I choose, and they cost more if your girls are on the bigger side. To the ladies that work there, the young ladies: Stay strong! Remember, we all know that your boss is a big old meanie, and we don't hate you for her attitude problem. Hopefully you find a nice place to work at soon!
• • •
Elizabeth Lopez's profile photo
Elizabeth Lopez
9 months ago
Literally the worst retail experience I've ever had. I called them before and left a voicemail to see if it was okay to come in. Didn't ever call me back. So I showed up and they started to help me and even though they were literally all of over the place -- I understood. Fast forward an hour later I'm finally starting to try on a dress and as I try on the first one, the manager (who's super rude btw) comes in and literally KICKS ME OUT. Needless to say I'm never coming back and I hope this review helps people realize what a horrible experience and service this place provides.
• • •
Jessica Tru's profile photo
Jessica Tru
3 years ago
bought all my dresses here for prom and winter formal for high school. although i imagine most of the income from their store comes from a college age audience (there are 10+ surrounding middle and high schools) the dresses are really pricey. though if the price is worth it for you and you want to have a totally one of a kind dress, then go for it!
A Google User
5 years ago
Slow and not knowledgeable about their inventory. I walked in, was put on a computer instead of properly greeted, and then shuffled to a viewing area which had no chairs ready. I was told to sit down with a book of a few of the dresses. I tried to show my consultant, Jean, many of my likes and dislikes but she kept fluttering about and disappearing. I told her I liked Maggie Sotterro and she pointed toward the rack while she ran around doing other things. Another woman brought us the dresses I said I DIDNT like... and it then took us approximately 10 minutes to get into each dress. I had been really fast at the last several shops, trying on up to 12 bodiced gowns in just over an hour. Jean would leave me in my underwear or stuck in a dress doing who knows what. She also spoke to me like I was a 10 year old and had no capacity for knowing what I wanted. While they boast that they are the "largest in the bay area" they have no product knowledge. I had called the day before to check on availability of dresses that I liked and they said they'd look them up and call me back. It's now three days later and I've already bought my dress and I still haven't heard back if they have them. I was very specific about what I wanted but all of the staff were incapable of focusing, snatching dresses out of dressing rooms, and generally frustrating. They also had a 'trunk show sale' of a designer, I tried on the same dress at two stores, and at bay area bridal it was $100 more to compensate for the 10% off they were having. Essentially they raised the price to lower the price. They were also very unprofessional when they started fishing for information about the other bridal stores I had been too, even asking me about specific prices on dresses at other stores!
• • •
A Google User
6 years ago
This place is not looking for repeat customers and the customer service proves it. They are very pleasant at first and then once you commit to something (which they rush you into doing) the customer service turns to crap. They are con artists out to take your money. The owner is one of the most horrible people I have ever met. As another reviewer has commented she is a "money minded scrooge".

Stream

 
Still confused on what dress will look great on you? Take this quiz and see which wedding dress silhouette is right for you!
From ball gowns to empire waists, there are so many to choose from!
1
Jenny Lu's profile photo
 
Guangzhou Angel Bridal Gown Co.,LTD, located in Guangzhou ,which is a famous city or wedding gown manufacturing based in China.
SKYPE: angelgown-jenny 
QQ:2854785850
TEL:+86-18202061197
Email:  angel@angelgown.com 
5Floor,NO.51Chendi Road,Banqiao Village Nancun Town Panyu,Guangzhou China (p.s.:511442)
Add a comment...
 
Now until April 6th, Bay Area Bridal is having the biggest spring sale ever! Wedding gowns as low as $599. It is a one in a life time event, so make your appointment today!
1
Add a comment...
 
Today through April 6th we our having our Biggest Sale Event Ever! We have wedding gowns as low as $599. Make an appointment this weekend or anytime next week to find your perfect wedding gown for an affordable price. Appointments are booking fast! Call us for your appointment! ‪#‎sale‬ ‪#‎weddinggowns‬ ‪#‎wedding‬ ‪#‎biggestsale‬ ‪#‎book‬ ‪#‎appointment‬ ‪#‎weekend‬ ‪#‎march‬ ‪#‎april‬ ‪#‎spring‬ ‪#‎bayarea‬ ‪#‎bayareabridal‬
1
Add a comment...
 
Join us this weekend for our Spring 2014 Maggie Sottero Trunk Show. We have gorgeous wedding gowns just waiting to be tried on, so come on in and let our experienced consultants help you find your perfect wedding dress. Remember Don't stress about the dress. 
2
Add a comment...
Have them in circles
127 people
Sara Mazzolini's profile photo
Orion Security's profile photo
Daniela Castellarin's profile photo
Default Name's profile photo
inasweet cloud's profile photo
Wedding Ideas's profile photo
Exceed Photography LLC's profile photo
Auto Body Shop in San Mateo's profile photo
New Things West's profile photo
 
Attention! We have the new Spring 2014 dresses in stock. New Wedding gowns, bridesmaid dresses, and mother of the bride gowns. Make your appointment today to try on these gorgeous dresses. 408-517-5700
#dresses #dress #love #three #bridesmaid #bridesmaids #motherofthebride #motherofthegroom #gowns #wedding #weddings #beautiful #gorgeous #appointment #spring
1
Add a comment...
 
New arrival! Gorgeous new #MaggieSottero ball gown. The lace on this dress is beautiful. Come in Ivory as well! It's a must. Call to make your appointment to try it on. #Maggie   #sottero   #love   #gorgeous   #beautiful   #ballgown   #lace   #new   #bride   #bridal   #brides   #wedding   #weddings   #inspiration   #bay   #area   #bayareabridal  
1
Jenny Lu's profile photo
 
Guangzhou Angel Bridal Gown Co.,LTD, located in Guangzhou ,which is a famous city or wedding gown manufacturing based in China.
SKYPE: angelgown-jenny 
QQ:2854785850
TEL:+86-18202061197
Email:  angel@angelgown.com 
5Floor,NO.51Chendi Road,Banqiao Village Nancun Town Panyu,Guangzhou China (p.s.:511442)
Add a comment...
 
Gorgeous new arrival! Allure Bridals style C286. It's silhouette is exquisite and it's beading is never before seen. C286 is a must see, so call to your appointment to try it on. ‪#‎alurebridals‬ ‪#‎allure‬ ‪#‎silhouette‬ ‪#‎beading‬ ‪#‎beautiful‬ ‪#‎gorgeous‬ ‪#‎mustsee‬ ‪#‎sparkle‬ ‪#‎fit‬ ‪#‎bay‬ ‪#‎area‬ ‪#‎bridal‬ ‪#‎brides‬ ‪#‎bayareabridal‬
1
Add a comment...
 
Visit our brand new website!

Our visitors will now be able to search every special order wedding gown, bridesmaid dress, mothers dress, and more, directly from our front page, and view them in high-resolution!

Found your perfect dress? Contact us through our convenient quote form, or use our registration form to book your bridal appointment.
1
Add a comment...
 
Vote us Best In Silicon Valley in 2013!!

If you or someone you know, had a great experience finding the perfect wedding gown, bridesmaids dress, accessories and more, click on the link and vote Bay Area Bridal Best place to buy a wedding gown in 2013!
1
Add a comment...