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Twin City Buick GMC
Car Dealer
Today 8:30 am – 8:00 pm
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3046 Airport Highway Alcoa, TN 37701
3046 Airport HighwayUSTennesseeAlcoa37701
(865) 238-0392twincitybuick.com
Car Dealer, Used Car Dealer
Car Dealer
Used Car Dealer
Car Repair and Maintenance
Today 8:30 am – 8:00 pm
Monday 8:30 am – 8:00 pmTuesday 8:30 am – 8:00 pmWednesday 8:30 am – 8:00 pmThursday 8:30 am – 8:00 pmFriday 8:30 am – 8:00 pmSaturday 8:30 am – 7:00 pmSunday 1:00 – 6:00 pm
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Review Summary
5.0
13 reviews
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"I would recommend Twin City Buick to others who are interested in buying a car."
4 reviewers
"My salesman was Hank Burnette and he is very knowledgeable."
"My wife and I have worked with many, many car dealerships throughout our lives."
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Kaney Buchanan
2 months ago
I am writing this review on behalf of my father who is admittedly not computer literate. He wishes me to say that his experience in purchasing his new 2015 GMC Sierra was the best experience he has ever had in trading vehicles. Normally, my father has never been able to buy or trade a vehicle without becoming angry; however, this time he actually described the experience as pleasant. He told me that this was the only time he has ever traded vehicles where he felt that the sales representative actually helped him get the best deal possible on the vehicle he intended to purchase. He also remarked on the fact that the sales rep looked up several alternative trucks that would have even been more affordable had he not decided to purchase the truck he arrived at home with yesterday. On one final note, my father was also very pleased with the amount that Twin City offered for trade for my father's previous truck, which was 90% of the Kelly Blue Book value, as well as the friendliness of the staff at the dealership. I personally am not in the market for a vehicle at this time; however, after the positive experience my father had, I would greatly consider using Twin City when I'm in the market for a new truck.
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Janet Lester
6 months ago
I recently purchased a Verona from Twin City Buick and I love it. The gas mileage is great, the seats are comfortable, and the safety devices can be life saving. The backing up camera, the side mirror lights that tell when a car is beside you, the air bags all around and the dinging sound when the car touches a white line on the highway help me to feel safer on the road. I feel that Doug and Steve gave me a fair deal on the car. Doug patiently explained all the inside "bells and whistles." All the people there with whom I came in contact were friendly and nice. I would recommend Twin City Buick to others who are interested in buying a car.
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Beth Burnette
6 months ago
I leased a 2014 SLT1 Terrain in June 2014 and I love it. My salesman was Hank Burnette and he is very knowledgeable. The managers Mike and Mark are outstanding. I could not have asked for a better experience. I recommend this delearship to everyone !!! Sincerely, Elizabeth
Nancy Lee
4 months ago
Best new car buying experience we have ever had thanks to Jim Bollinger and sales manager Michael Whaley.
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John McKee
4 months ago
As soon as I arrived at the dealership, I was approached by Jim, who listened to what I wanted and immediatelly tried finding the 2015 Terrain. They found what I was looking for and called the Alabama dealership and had it delivered and I picked it up this afternoon and it looked great. Rick had a lot to do with finding the vehicle and was absolutelly great in me purchasing the SUV. I was introduced the to Service Dept. people. I have never traded a car and I received money back. I had just purchased a new car three weeks ago and had 450 miles on it and they got me the best price for the 6 cylinder Terrain and I was elated with the trade. I disscussed the car with the owner of the dealership and others at the dealership. and was treated like a king.
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Lannie Wiles
6 months ago
My wife and I have worked with many, many car dealerships throughout our lives. We have experienced ones who stretch the truth, misrepresent their products, and dealers who try to take advantage of their customers. We may have found the "perfect" dealer in Twin City Buick/GMC. Our salesman, Hank Burnette was very, very knowledgeable, gave us NO pressure to buy, answered all of our questions, and made us feel quite comfortable throughout the whole buying process. Steve Kyle was also helpful in turning in our leas car. He was also personally involved in getting our new car transferred from another dealership in Tennessee. And, your finance manager, Kitty McAdow, acted in our best interest and applied zero pressure in setting up the financing. All three of these people are a valuable asset to Twin CIty Buick/GMC. I would not only use them again, but would also highly recommend them to my friends!! Thanks for a great car buying experience!
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Wildcats in Knoxville
6 months ago
I leased a 2012 Buick Verano from Twin City Buick GMC and absolutely love it! My salesperson, Doug Ragsdale, found the exact vehicle I was looking for and brought it to Knoxville for me. I have returned to the dealership for all scheduled maintenance and have been very pleased with the service department as well. I would highly recommend Twin City Buick GMC and Doug Ragsdale if you are in the market for a new Buick, GMC or other "new to you" car! I will be a repeat customer and hope to purchase a Buick Enclave there in 2016!
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Jaclyn Johnson
6 months ago
My husband and I bought a used Honda Civic. We had a great buying experience! The staff is professional and customer focused. I highly recommend visiting Twin City Buick when looking to buy a new or used car.... you won’t leave disappointed!

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