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Today through February 20, don’t miss an extra 15% off select sale and clearance apparel for him, her and kids – plus fine and fashion jewelry! What’s on your spring shopping list? (Exclusions apply.)
Valerie Burton's profile photo
One of the styles in the President's sales ad listed as "comfort shoes" could not be found in my local store nor on line. What gives?

I just saw this ad on my daughter's Google+ account and was floored. I can not believe that Macy's uses the "bait and switch" technique to get custormers into the store. Guess what, I wanted those shoes and when I could not find them in the store nor online I did not purchase anything.

Please do a better job of advertising your merchandise. I have been a faithful customer for many, many years and would appreciate not being led to believe that I can find shoes that are not in fact available. I do realize that all merchandise may not be found in local stores but if I can't find them on-line either ... that's a problem.

J. Burton
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