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Today through February 20, don’t miss an extra 15% off select sale and clearance apparel for him, her and kids – plus fine and fashion jewelry! What’s on your spring shopping list? (Exclusions apply.) http://bit.ly/ztOfp5
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Valerie Burton's profile photo
 
One of the styles in the President's sales ad listed as "comfort shoes" could not be found in my local store nor on line. What gives?

I just saw this ad on my daughter's Google+ account and was floored. I can not believe that Macy's uses the "bait and switch" technique to get custormers into the store. Guess what, I wanted those shoes and when I could not find them in the store nor online I did not purchase anything.

Please do a better job of advertising your merchandise. I have been a faithful customer for many, many years and would appreciate not being led to believe that I can find shoes that are not in fact available. I do realize that all merchandise may not be found in local stores but if I can't find them on-line either ... that's a problem.

J. Burton
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