CUSTOMER SERVICE FROM 3MOBILE, THE GOOD THE BAD AND THE UGLY
(Not in that order)
28 minutes on the phone being misled and lied to
by #ThreeMobile 28 WHOLE MINUTES
What have I acheived? A pissed off call centre employee. After years with you #ThreeMobile
is this the end?
45 minutes into the call - Enter Samile
- 3 call centre supervisor, now pissed off with me, and subjecting me to his interpretation of 'customer', and 'free'.
*FIFTY minutes of being bugg3r3d about* Now I speak to Bragyashree. In ten minutes flat
she had me calm happy and willing to stay a customer! No bluster, no lies, honesty. You can spot it a mile away.
CONCLUSION: Three need to pay Bragyashree A LOT more. The supervisor chap need some refresher training.