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#SMILEcon Frank Skubic Webcam Murder
Thu, April 30, 5:10 PM
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Dave Carroll Sings Everyday Heroes at #SMILEcon Phoenix
Tue, April 28, 7:45 PM
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Julie Parker, Media Relations Division Director Prince George’s County (MD) Police Dept.
This former Washington, DC, TV News reporter will describe how a law enforcement agency can use social media to report on an officer-involved shooting and control the narrative. This message-managing also informs the public and boosts credibility within the community, and larger region, that the agency serves.
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Dave Carroll, United Breaks Guitars
With so many stories competing for space on social media, the environment is loud. How can law enforcement hear the stories that matter to them, and how can they effectively manage their own narrative to “cut through the digital noise”? In his presentation Dave will share the story behind his viral YouTube trilogy of music videos called “United Breaks Guitars”, what Google later termed ‘one of the most important videos in our history”.
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#SMILECon The Power of Effective Storytelling for Police.
Tue, April 28, 7:00 PM
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Officer Zhivonni McDonnell and Lt. Chris Cook; Arlington Texas Police.
Video integration into your social media platforms can increase your reach exponentially.  
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#SMILECon Using video in police operations
Tue, April 28, 4:50 PM
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Lt. Mike Pooley;  Tempe Police, Sgt Tony Landato; Mesa Police , Lt. Steve Martos; Phoenix Police
The former and current public relations officers for the three Phoenix Metro area law enforcement agencies will discuss social media platforms and their use to communicate vital information to the community and media.
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#SMILECon Panel: Community based policing by emphasizing social media
Tue, April 28, 1:00 PM
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In their circles
28 people
Have them in circles
77 people
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LAwS Communications

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Constable Scott Mills, Toronto Police Service and educator Mike Downes from United Kingdom will discuss the use of video for police operations. Key messages will be that the conversation & timely dialogue is important, as is video quality. If you can't get the human or financial resources to do a quality video, the tools you need to be able to do videos economically and simply with little Internet bandwidth will be discussed. 

Reference document:
http://internetviolenceprevention.com/2013/02/its-about-the-converstation-not-the-quality-hangouts-ho-hangouts-on-air-hoa-audio-camera-gear-that-works-for-cheap/
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#SMILEcon Video: "Conversation vs. Quality" G+ #HOA Training
Thu, April 30, 4:00 PM
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Chad LaFarge's profile photoMike Downes's profile photo
 
Nice job, +Scott Mills and +Mike Downes 
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Corporal Mark Hoffman, Dover Police; Master Corporal Jeff #ShakeItOff Davis, Dover Police; Vera Culley, St Louis County Police; Parisa Safarzadeh, Harris County Sheriff’s Office; Heather Benjamin, Mesa County Sheriff’s Office; Christopher Cook, Arlington, TX Police; Zhivonni McDonnell, Arlington, TX Police; Sherry Llewellyn, Howard County Police: Laurie McCann, Toronto Police; Meaghan Gray, Toronto Police; Julie Parker, Prince George’s County Police.
From the aftermath of Ferguson, mudslides, theatre shootings, mall shootings, prostitution stings, mass murders and even training events; when it comes to managing events, these pros have done it all. Social media veterans will relate their event management stories and best practices. And with a little luck, maybe Master Corporal Davis will shake it off. Moderated by Lauri Stevens.
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#SMILECon Panel: Preparing for events in social media
Wed, April 29, 4:00 PM
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Parisa Safarzadeh, Digital Media Manager and Deputy Thomas Gilliland, PIO, Harris County Sheriff’s Office.
How does the lead agency manage an event effectively in a timely manner with a unified message? The tragic circumstances of the Stay family shooting in 2014 demonstrates the correct way to manage an event with multiple agencies involved from PIO duties to social media messaging.
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#SMILECon Multiple Agencies, One Event, One Voice: How to Lead & Tell the Correct Story
Wed, April 29, 12:05 PM
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Franco Amalfi; Director, Digital Engagement Strategy Oracle
This is a new age of the empowered citizen, always connected, always on the go and always vocal.
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Peter Gillis; Braintree police, Joseph Porcelli San Francisco Police.
Critical to the success of any community policing program is effective engagement and relationship development between the residents and community-based police officers who serve them.
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3:25 pm – 4:00 pm Technical Presentation: Enhance Citizen Engagement on Social Media with Oracle Social Relationship Management Platform Franco Amalfi, Director, Digital Engagement Strategy, Oracle
This is a new age of the empowered citizen—always connected, always on-the-go, and always vocal. Social media usage, fueled by mobile growth, continues to transform the way citizens and businesses interact with Law Enforcement organizations. With the adoption of social media networks such as Facebook, Twitter and mobile applications, people expect to access governmental data and services online. Social networks empower citizens with the ability to learn, share, engage and let their voices be heard—all in real-time. Citizens are demanding more transparency from Law Enforcement. At any moment, millions of social conversations are underway globally. How many of those are about the services your agency is delivering? Come and hear how Oracle puts you in control by providing a state-of-the-art social media situational awareness and communication platform, which provides you the opportunity to maximize the reach of your communication efforts and provide a higher level of public engagement.
This session will be broadcast live.
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#SMILECon @OracleSocial Citizen Engagement Platform
Tue, April 28, 3:30 PM
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People
In their circles
28 people
Have them in circles
77 people
Jason Tamulen's profile photo
County Jail Inmate Search's profile photo
Methuen Police's profile photo
CountyJails's profile photo
Matt Calcina's profile photo
Dana Shalom Goodbread's profile photo
abdo mene's profile photo
Kelsie Fraser's profile photo
Robert Cairns's profile photo
Contact Information
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9784630567
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Social Media strategy, policy and implementation for law enforcement | police
Introduction
LAwS Communications provides interactive media consultation to law enforcement. We offer media expertise at all levels, traditional and interactive. We specialize in social media strategy consultation and training- through LAwS Academy - for law enforcement agencies. LAwS Communications is the producer of The SMILE Conference and the creator of ConnectedCOPS.net.