New Look Institute
Hair Care
Today 9:00 AM – 5:00 PM
Contact Information
1190 S Bascom Ave #239 San Jose, CA 95128
1190 South Bascom Avenue #239USCaliforniaSan Jose95128
Hair Care, Beauty Salon
Hair Care
Beauty Salon
Wig Shop
Hair Replacement Service
Hair Salon
Today 9:00 AM – 5:00 PM
Saturday 9:00 AM – 5:00 PMSunday ClosedMonday 9:00 AM – 5:00 PMTuesday 9:00 AM – 6:00 PMWednesday 9:00 AM – 7:00 PMThursday 9:00 AM – 7:00 PMFriday 9:00 AM – 5:00 PM
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Review Summary
25 reviews
5 star
22 reviews
4 star
2 reviews
3 star
No reviews
2 star
No reviews
1 star
1 review
"I would recommend the New Hair Institute to anyone with hair problems."
"I refer any friends and acquaintances suffering from hair loss problems to here."
"The front office staff is friendly, helpful and knowledgeable."
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All reviews
Ruth Macauley's profile photo
Ruth Macauley
2 months ago
I have only good things to say about my experience at New Look Institute. I was a client there for four years and would still be going there if I had not moved out of state. Finding out about New Look Institute changed my life in a very positive way. I went from trying to camouflage my hair loss by wearing an "out of date" hair do to having a wonderful, easy care, fashion forward look! My stylist, Mary, is the greatest and Sima was wonderful at designing the perfect unit for my needs. I used the link attachment method for almost three years and then went to clips. I found both methods very successful. The whole staff at New Look Institute is friendly and helpful.
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Anna Aikens
2 months ago
I had the best experience at the New Look Institute. After having a consultation with the owner Sima Hilde, when I was called to have my new permanent hair piece in place I could not believe how great my hair looked. I was having very thinning hair in the front area of my head and on the left side. The process was amazing, because the hair extensions were real human hair the effect was truly great. The maintenance was so easy, just washed my hair, air dried it and walla!!! Everybody who saw me with my new hair style loved it, said I looked 20 years younger. I have had my new hair style since May 12, 2015. I would recommend the New Hair Institute to anyone with hair problems.
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Jasmine Gibby
5 months ago
Loved the whole experience with New Look Institute, the staff was very professional starting with the founder Sima Hilde. Jumana my hair stylist was the best, she knew what she was doing, very friendly, specially on my second appointment I told her how much I loved the look of my new hair style, everyone loved my new look with bangs and straight hair, nobody every asked if I was wearing a wig, they just took my word that I had changed my hair color with highlites. Everybody said I looked 20 years younger. Will certainly tell everyone about New Look Institute.
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Allan Johnson's profile photo
Allan Johnson
4 months ago
I failed to mention how professional Sima is; she also lets me know the latest developments in hair loss treatment and never pressures me in any way. However, she is always quick to mention if and when I need a new unit. She really looks after her clients, even after they have purchased a unit.
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Annmarie Gardner
a month ago
I have interacted with about six people on the staff and everyone is genuinely so nice. The last service that I had was with Cindy for a facial and scalp massage. She was amazing. Wonderful experience. The gentleman at the front desk is always welcoming. As is the woman that works the front desk (short, curly hair.) Always a smile on their face and very pleasant. And Sima is a character. Very knowledgeable with a let's get this done attitude. I always feel like they know who I am when I arrive, which is very comforting. I am very happy with my experiences at NLI.
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Rose McCarthy's profile photo
Rose McCarthy
3 months ago
We are still working with my wig to get it to the point where I will be completely satisfied. But so far I am very happy with the item; the service is incredible. Sima, Pilar, Mary are so helpful and understanding and know exactly where I am coming from with my problem and instead of getting frustrated they are very, very helpful.
Jeff Garces's profile photo
Jeff Garces
8 months ago
An excellent place for anyone experiencing hair loss, or even suspected hair loss. Options are clear, staff will explain each and help you choose the best for you specifically, and the whole feel is welcoming. Been doing laser therapy here, and I'm feeling the results.
Marilyn Roberts's profile photo
Marilyn Roberts
6 months ago
My service at New Look has always been consistently great. The front office staff is friendly, helpful and knowledgeable. My service from Kim outstanding. And Sima has been very helpful and professional, especially in resolving any issues.