Profile cover photo
Profile photo
1to1 Media
95 followers -
Content for the Customer Experience Economy
Content for the Customer Experience Economy

95 followers
About
1to1 Media's posts

Post has attachment
Customer service is a brand differentiator. Download our new e-book to get expert advice and best practices for transforming your contact center into a customer engagement center. http://go.1to1media.com/engagecntr?Source0816=sm #SelfService #CustServ #Omnichannel
Photo

Post has attachment
How Restaurant Owners Make the Most of Customer Reviews on Yelp and other Social Media http://qoo.ly/agxdi #CustomerExperience #CustServ #SocialMedia
Photo

Post has attachment
If you do not love your customers, no matter how much design and creativity you throw into your customer experience, your true colors will eventually come through. Your experience will be, at best, lipstick on a pig: inauthentic and insincere. - Lior Arussy, Strativity Group http://qoo.ly/aguk6 #CustomerExperience #CX
Photo

Post has attachment
In case you missed it, here's our Weekly Digest: http://qoo.ly/ags7f #CX #Retail #Marketing
Photo

Post has attachment
Northern Illinois University uses #MarketingAutomation and #DataAnalytics to improve the way it engages with prospects and students. http://qoo.ly/aftf8
Photo

Post has attachment
Tom Hoffman looks at what's behind the escalation in CMO turnover. http://qoo.ly/afcpe #CMO #Marketing #DataAnalytics
Photo

Post has attachment
A look at how innovative retailers are embracing #experiential to remain competitive. Includes: Lululemon, The Birchbox, Saks Fifth Avenue, and Rebecca Minkoff. http://qoo.ly/aewev #Retail #CX
Photo

Post has attachment
5 Strategies to Shake Up your Holiday #Retail Playbook. Includes insights from eMarketer, Forrester Research, Signal, Trumpet & Horn, Rapt Media, Autograph, and more. http://qoo.ly/aesvc #CustomerStrategy
Photo

Post has attachment
3 #Retail Strategies to beat Amazon this #HolidaySeason by Signal's Mike Sands http://qoo.ly/aedkx [via MarketingLand]
Photo

Post has attachment
Listrak's #retail experts weigh in on the hottest trends and top forecasts to help you prepare for the 2016 #holidayseason. http://qoo.ly/adxfk
Photo
Wait while more posts are being loaded